I like ordering the hot chocolate and a couple donuts here because this place has a great atmosphere and the service is friendly. The staff is always kind and helpful. The people that come in like to sit at the tables and have quiet conversations with each other. The parking is easy and there's always plenty of spaces. The wall of windows allows for a beautiful view of the park and field across the street. There's almost always light pouring into the shop and giving me a dose of Vitamin D. I recommend visiting this Dunkins and experiencing it yourselves.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Nikolai Muth
Went at 8am on a Friday. Staff was quick, friendly, and got everything right.
Atmosphere: 5
Food: 5
Service: 5
Onur Cem Mertek
Staff are extremely friendly and polite.
Atmosphere: 5
Food: 5
Service: 5
Miguel Melendez
I recommend going to a different Dunkin Donuts. It is always slow because there's a lack of staff to handle the volume of online orders and customers waiting. Food is acceptable, but the wait is not.
Gary I.
One person on in the morning Making coffee, handling the register, making sandwiches and handling online orders. I walked out the other day because there was a line and she was all by herself. Came in this morning at 6:15 and still had to wait even though I was the only person there. Will not be returning.
Dane Richards
The order came out quick despite have a large ardent for the family. Dunkin was pretty busy, but they handled business.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Turkey Sausage Egg and Cheese, Sourdough Breakfast Sandwich
Jenny Aguillon
It is disappointing, having to wait for a coffee for more than 20 minutes, the owner of the establishment has to do something to change this situation. Every morning there is a long line of people waiting to be served to order, and you still have to wait longer to receive the order.
Atmosphere: 1
Food: 1
Service: 1
Suman Toishang
Whenever I visit this place. So much dirty the wall the floor even no good bathroom.employees never wear proper dress. My drink wasn't fresh. Employees always sad faced. They never check trash both out and inside. I give 0 in 10.
Robert Walsh
Slowest service ever. If you don't mind standing in line for twenty minutes for a coffee this may be for you. And on top of that it's dirty.
Atmosphere: 1
Service: 1
Steve O
Chronically understaffed and slow service. As little as one person working who ignores the counter and only fulfilled mobile app orders. Management should reevaluate their ownership.
Chronically understaffed and slow service. As little as one person working who ignores the counter and only fulfilled mobile app orders. Management should reevaluate their ownership.
Atmosphere: 1
Food: 3
Service: 1
Brandy L
Took awhile to get my food but it was better than the online order that I did
Yohali Fabian
Bathrooms were out of toilet paper and soap, workers were slow. They definitely need more help. Food has been same quality as every other chain.
Atmosphere: 1
Food: 3
Service: 1
Jeffrey Stevens
The slowest Dunkin' in existence. For a chain designed to accommodate morning rush hours etc. this location is as slow and lazy as it gets. Avoid at all costs. Go to Forge Baking Co. down the street instead.
Atmosphere: 1
Food: 2
Service: 1
Mark Hamilton
This is the worst Dunkin donuts in Somerville the lady that is always working is very slow and has no personality expect to wait in line for at least 15 with no one taking orders because she is so slow and it doesn't matter what time of day she is a zombie definitely go to any other one
I like ordering the hot chocolate and a couple donuts here because this place has a great atmosphere and the service is friendly. The staff is always kind and helpful. The people that come in like to sit at the tables and have quiet conversations with each other. The parking is easy and there's always plenty of spaces. The wall of windows allows for a beautiful view of the park and field across the street. There's almost always light pouring into the shop and giving me a dose of Vitamin D. I recommend visiting this Dunkins and experiencing it yourselves.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Went at 8am on a Friday. Staff was quick, friendly, and got everything right.
Atmosphere: 5
Food: 5
Service: 5
Staff are extremely friendly and polite.
Atmosphere: 5
Food: 5
Service: 5
I recommend going to a different Dunkin Donuts. It is always slow because there's a lack of staff to handle the volume of online orders and customers waiting. Food is acceptable, but the wait is not.
One person on in the morning Making coffee, handling the register, making sandwiches and handling online orders. I walked out the other day because there was a line and she was all by herself. Came in this morning at 6:15 and still had to wait even though I was the only person there. Will not be returning.
The order came out quick despite have a large ardent for the family. Dunkin was pretty busy, but they handled business.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Turkey Sausage Egg and Cheese, Sourdough Breakfast Sandwich
It is disappointing, having to wait for a coffee for more than 20 minutes, the owner of the establishment has to do something to change this situation. Every morning there is a long line of people waiting to be served to order, and you still have to wait longer to receive the order.
Atmosphere: 1
Food: 1
Service: 1
Whenever I visit this place. So much dirty the wall the floor even no good bathroom.employees never wear proper dress. My drink wasn't fresh. Employees always sad faced. They never check trash both out and inside. I give 0 in 10.
Slowest service ever. If you don't mind standing in line for twenty minutes for a coffee this may be for you. And on top of that it's dirty.
Atmosphere: 1
Service: 1
Chronically understaffed and slow service. As little as one person working who ignores the counter and only fulfilled mobile app orders. Management should reevaluate their ownership.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Chronically understaffed and slow service. As little as one person working who ignores the counter and only fulfilled mobile app orders. Management should reevaluate their ownership.
Atmosphere: 1
Food: 3
Service: 1
Took awhile to get my food but it was better than the online order that I did
Bathrooms were out of toilet paper and soap, workers were slow. They definitely need more help. Food has been same quality as every other chain.
Atmosphere: 1
Food: 3
Service: 1
The slowest Dunkin' in existence. For a chain designed to accommodate morning rush hours etc. this location is as slow and lazy as it gets. Avoid at all costs. Go to Forge Baking Co. down the street instead.
Atmosphere: 1
Food: 2
Service: 1
This is the worst Dunkin donuts in Somerville the lady that is always working is very slow and has no personality expect to wait in line for at least 15 with no one taking orders because she is so slow and it doesn't matter what time of day she is a zombie definitely go to any other one