Dunkin'

Twin City Plaza, 14 McGrath Hwy, Somerville
(617) 666-9131

Recent Reviews

Railane Soares

an uneducated woman I say because I also work at Dunkin and I would never treat my customers that way 0 to the employees at this place she said she couldn't even sell to me

Atmosphere: 1

Service: 1

Brad Loncar

Maybe it was just a busy morning, but felt a little disheveled inside.

Alex DiPietro

This establishment has a bathroom but won’t even let pain customers use it. They even have a seating area for you to sit down and enjoy your breakfast or whatever you get I find it really hard to believe that this is even possible especially where the bathroom is out in the waiting room area. I bought some food and drinks from them and I can’t believe they wouldn’t even let me use the restroom.

Naiad León

Lady with the ugly makeup is rude and the staff is lazy and

Atmosphere: 1

Food: 1

Service: 1

Bella

Workers here are so kind! My coffee was made perfectly (which cant be said for every Dunkin). I also came late in the day and they were out of what I mobile ordered, but the workers were quick to offer me substitutes and were very sweet about it :-)Definitely love this location!

Food: 5

Service: 5

Recommended dishes: Donuts, Bagels

Alexander Thorpe

Please stop putting hot food and donuts in the same bag for mobile orders. It melts the glaze/frosting. Also, when I have a mobile order for a drink with cold foam, it is always missed (every. single. time.).

Atmosphere: 3

Food: 2

Service: 2

Mino Sebastiano

Bathroom locked, I am assuming they don't like to keep cleaning it

Dianne W.

I rarely leave negative reviews, but after having the real problem ignored by Dunkin Donuts corporate and the franchisee, I am left no choice. This location continuously runs out of donuts and muffins by 3 or 4 pm. If u order them on line, u are not offered a refund...u are offered a bagel,munchkins, or nothing. This has happened to me at least 4 times. I have lost cash, hard to earn points, and coupons. I don't want a bagel or munchkins!! All that i got was a promise from someone representing the franchisee saying that they would talk to the mgr, when the mgr did nothing wrong. It's obvious that the franchise doesn't order enough baked goods because they don't want to be left with extra at the end of the night. Dunkin Donuts needs to do something about this asap or change their new incentive program. It's not fair!!!!

R. D.

Newly renovated, good food but when ordering to go... usually they dont put your order on the to go section they will leave it behind the counter where you can reach. If you dont ask, your waiting there for a long time

Chris E

Order a mocha coffee and got a mint coffee. It was good so whatever but c'mon. It says mocha on the side so why is it mint

Joseph Chow

Free Wi-Fi when you wait for your order. No public restrooms.

Amina Lamouaden

I was working for this company for 3 years in this place I met with great customer and great team ? I still in contact with some of my team they are great person,enjoy your coffee ☕ and be sure there is no doubt that you will receive the best coffee and best customer service ? anywhere

Pedro Jimenez

Each time I go to this Dunkin I'm impressed that they remember what I ordered the time before! It's a busy place, yet the store is clean and the shelves are well stocked.

Kume G

Don’t come here. They don’t know what they’re doing. It took them forever to get my order b/c they barely speak English. my vanilla latte was horrible I took 2 sips and threw it out. And DO NOT get their avocado toast

Nini Rosado

Today I purchased out of the DD food list mini onion bagels filled with cream cheese and they were delicious. They were piping hot and it hit the spot. Especially when you want a snack that is nice and warm with a large pumpkin swirl ice coffee. ?

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