Shake Shack Assembly Row

Food was good.

The food is very good, the only bad thing is that they don't sell the fries and burgers together; everything is sold separately.

One of the best option for the burger folks. Would recommend any day!

Very good service

Typical Shake Shack fare, expensive. For as much money as this place makes you'd think their bathrooms wouldn't smell like a Port-A-Potty. The tables are so worn that it must be impossible to clean and it shows

I had not been to this location before, until today. I really enjoyed the food (it was a bit different than my last visit to another location). The fries were great and I liked how clean the restraunt was.

Atmosphere: 5

Food: 5

Service: 5

The food is so mediocre and expensive. The truffle burger was so greasy and flavorless. The $7 grilled cheese isn't even two slices of bread. It's one slice folded in half. The fries are mid. Under seasoned and dry. They are fast and friendly though.

Wenjie (forgive me if I misspell your name) thank you for your hospitality!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Cheeseburger

I've always been a fan of Shake Shack, but my recent experience was less than ideal. The self-service ordering process, while innovative, could benefit from more staff to assist customers, particularly when customizing orders. My burger arrived with unwanted toppings, making it difficult to enjoy. I hope Shake Shack can refine this system to ensure a better customer experience

Let me try to explain it another way. I was disappointed with my recent visit to Shake Shack. While I appreciate the self-service model, it was difficult to navigate without assistance, especially when customizing my order. My burger was not as ordered, and I had to spend time fixing it myself. It's a shame, as I usually enjoy the food here. I hope the staff can be more attentive in the future...
Because I'm so disappointed, I think I will post my first draft of my review:
I guess Shake Shack is now a "build-your-own-burger" joint. No one was around to help, so I ended up with a Frankenburger. Thanks for the DIY meal kit, I suppose. Next time, I'll just order a plain bun.

Atmosphere: 1

Food: 1

Service: 1

Thought this was supposed to be fast food. I waited 40 mins for my order

Great food as always! James was very friendly and provided a really good service!

Atmosphere: 5

Food: 5

Service: 5

Delicious burger and fries but bread bun was very thin and small only complaint

Atmosphere: 5

Food: 3

Service: 5

It’s spelt Dylan not

Atmosphere: 1

Food: 1

Service: 1

Delicious and very hot!!!

Atmosphere: 5

Food: 5

Service: 5

All around, great time. Even better cause their puppy friendly. They gave my puppy had a bone! So it was a yay day.

Atmosphere: 4

Food: 4

Service: 4