Starbucks
260 Elm St, Somerville
(617) 623-4497
Recent Reviews
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I’ve been here in the morning and just wanted to stay in peace, drinking coffee but unfortunately employees were so disrespectful, listening music very loudly. Please someone stop this!!!
Atmosphere: 1
Service: 1
Good place to have your coffee and pastry and/or food to relax, collect your thoughts in between meetings and appointments
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Feta & Egg White Wrap, Slow-Roasted Ham & Swiss on Croissant Bun, Cheese & Fruit Protein Box
The manager is very rude ignorant and chubby lady in the evening shift both are rude and with a big attitude..coffee not good and their chai is the worst…
Atmosphere: 1
Food: 1
Service: 1
The service is slow but the drinks are great
Atmosphere: 4
Food: 5
Service: 4
I asked for a trenta and they gave me this
Atmosphere: 4
Food: 4
Service: 2
Came because I received a $50 gift card. Coffee tastes burnt and bitter. Breakfast sandwich English muffin is microwaved so is rubbery. You tell them how much in inches you want your milk or cream. No more do it yourself. I said 0.5in but it’s so bitter that wasn’t enough. Not a fan.
Atmosphere: 2
Food: 3
Service: 5
why was there disney playing for so long disney makes songs that aren’t really good for independent quiet working time. Disney songs are too high pitched for this environment to much disney
Atmosphere: 1
We know what this is.
Atmosphere: 4
Food: 4
Service: 4
I am a company critic in Massachusetts. It can be hard to navigate the store, but a sign above should help. It is located across from the CVS. It seems that mobile ordering is working. The flooring is hard, and can feel slippery at times.
It is an accessible one but no button from the entrance. There is another entrance across ‘Diesel’.
There is a long table near where you order, which is convenient in a way for customers to wait for their order. It was not that busy when I walked in. They seem to play appropriate rap music.
What impressed me the most was the initials of the alphabet letters labeled at the mobile order.
Once reaching the mobile pick up area, on your right, where the napkins are located; with a recycling bin near the closest door. You can buy their merchandise which is hung up in a shelf like a reusable cup and coffee.
The tables are wooden, as well as the chairs with a soft patterned from the back and seat. There are bench style seats too from either side near both entrances. They do not have a soft material. The chairs can be noisy when pushing them in or out. There are shades to put down if the sun is in the way. As I write this, there is a high chair I noticed.
There is a restroom. You have to ask an employee for a code where I witnessed customers putting a code in to enter.
Entering the restroom….no light. I did press the button but nothing. I do not know what the issue was, not impressed. There is only air drying. Same flooring as the cafe. Trash bin near the door.
The employees seem to get orders quickly which I like seeing. Overall, not a bad location. I give this location a four out of five.
Atmosphere: 4
Food: 3
Service: 3
The food the waiter brought out was not what I ordered.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Lynh the person who serviced me today was rude and unprofessional. I order from Starbucks daily and never have I been told if I want extra cream it would be charged as a grande latte. That was absurd to me and when I brought it to her attention showing her past orders in my app she copped a huge nasty attitude.
Atmosphere: 2
Food: 5
Service: 1
My barista Craig is amazing! I see him already making my drink when I walk through the door. He is fast and efficient when I order. Though the barista I had today was unfriendly, I had to repeat myself three times and her attitude was very off putting.
Atmosphere: 5
Food: 5
Service: 4
Last three times I’ve been the coffee has been extremely burnt . Not sure if the staff is nodding out
Very bad customer attention.They do not have any baby changing station and did not allow me to change my son who was covered in poo on their chairs.
Service: 1
A great place to meet friends and have a cup of coffee
Dietary restrictions: They remember my lactose allergy and make sure that it is that way. Much appreciated for sure
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Sandwich
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