Baltic Deli & Cafe

Just had a terrible experience in this store. I was placing my order and lady at a counter asked me where I’m from. I answered that I’m from Ukraine. She started talk to me in russian, and insisted that I have to talk russian language to her. I answered I prefer to talk in English. That moment her face becomes angry and she turn around and was talking something about Ukrainian/russian quietly. In the end I said “Thank you “ and she just throw my order on a counter, it slides there.
I’m grateful Polish people for their support and I always support Polish business in Boston. I’ll share this terrible customer service at Baltic with everyone, because it’s not only language question, it has way more deeper meaning and that Polish employee knew that.

Atmosphere: 1

Food: 5

Service: 1

They have the best sausage!

Atmosphere: 5

Food: 5

Service: 5

Best smoked meats

Atmosphere: 5

Food: 5

Service: 5

Walking in for the first time, the ladies showed me all their prepared foods and offered to any up for me. The cheese blintzes were so good I ate them all in my car. The smoked sausages were amazing, and the ladies recommended how to store and use them best. I see myself coming back weekly!

Atmosphere: 5

Food: 5

Service: 5

Great selection of Polish sausage and other favorite goods.

Atmosphere: 5

Food: 5

Service: 5

Truly authentic Polish establishment!

Atmosphere: 5

Food: 5

Service: 5

Great food

Atmosphere: 5

Food: 5

Service: 5

Lovely store, with many Polish and European people, never ending good food, quite a selection of deli meats and cheese, and the vibe of the shop is nice. Stop in if in the region. The parking is horrible, but I will not lower the rating as it is not a option the owner can even change.

Parking: Limited parking (roadside) on the street, in front of the store. Usually crowded and filled.

Atmosphere: 5

Food: 5

Service: 5

Good European deli market.

Atmosphere: 3

Food: 4

Service: 4

Good place to get polish snacks, bakery, beer etc

priced very hight but not very fresh

Super !!!

Great place! I went here to pick up a few things. The woman working at the deli was very friendly and helpful. I got Lithuanian bread, pickle soup, and a layered cake. It is a very nice place to purchase ethnic and authentic Polish and Lithuanian foods. Awesome spot!

I’m so excited to discover this store! I came for one exact product but ended up with two bags full of goodies! Looking forward to coming back there and trying more stuff!

This store really is awesome and definitely deserves more stars however their customer service really needs an upgrade. We've only been in a handful of times but each time we go in they are not very friendly to us! Slightly rude and demeaning. Im sorry I wasn't taught to speak Polish but that shouldn't matter. I work in a food store and I give everyone good service regardless ...so I expect the same. Very disappointing and we are kind of shocked.