Burger King
1395 Liberty St, Springfield
(413) 737-1130
Recent Reviews
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Food was cold and the management I encountered was crap. Cashier was great. He needs to learn some good ethics from her.
Atmosphere: 1
Food: 3
Service: 1
If you value the little time you have left on this earth you will not go here. Legitimately 25 minutes waiting on the drive through line for one meal. Watching them constantly serve inside customers while awkwardly not looking at the drive through window.
Beware.
Atmosphere: 1
Food: 3
Service: 1
Terrible customer service, called with issues about a TOTALLY forgotten order out of a total of two WHOPPING orders, was repeatedly asked “are you done” and hung up on. I understand it’s Springfield and you may be angry that you exist there but you definitely are being paid a high wage for VERY poor customer skills.
A nice and polite boy on the head set today and another nice boy at the window . Thank you for the nice customer service!!
Food: 4
Service: 5
I figured i would come here for breakfast, for the first time but my experience here is getting worse i use to come here all the time, it use to be under good management but its been falling apart. Extremely slow service/ sometimes they wont even give that to you. i ended up waiting in the drive thru for about 40 minutes i got there at 8:27am left there around 9:10am kinda ridiculous i ended up leaving. Half the time i go there its at least 1-2 people sometimes more saying they didnt get all there items or its missing or have been given the wrong order
Atmosphere: 1
Food: 2
Service: 1
It's an older Burger King and it's seen better days. Service varies. Sometimes very good other times not good.
Atmosphere: 3
Food: 3
Service: 4
Good food 🥑
Vegetarian options: Ehhhhh
Dietary restrictions: Ehhhhh
Parking: Ehhhhh
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Onion Rings
Slammin hot Whoppers! Hot fresh fries! Ruined me for all other locations. Your crew is on point💪🏽 keep up the good work. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Doble, Hamburger, French Fries
The drive thru is a big joke, the whole time I’m placing my order the Kid with the braces is on the speaker laughing LOUD and obnoxious with the girls there.. it’s just rude and unprofessional and honestly it makes me feel like my food is being played with. No thank you…
Atmosphere: 1
Food: 1
Service: 1
Retards can’t get anything right would be better off firing all the people and hiring new people go to any other place besides this place
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My favorite it's a whopper with fries and a Dr pepper drink!
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Whopper Doble, French Fries
I’ve worked in fast food a long time and never seen a manager try and lock doors just because they’re busy. Thats unprofessional and give the company a bad name, especially when customers overhear them talking about locking the doors
Atmosphere: 1
Food: 1
Service: 1
Very good service. They even gave me some chips, just for a short wait.
Atmosphere: 5
Food: 5
Service: 5
It was okay sometimes it's okay but sometimes it's real good this time was okay
Parking: Good and easy parking
Kid-friendliness: Very friendly to kids you get a Burger King hat and all that kind of stuff
Wheelchair accessibility: Yes yes good handicap wheelchair accessory
Atmosphere: 3
Food: 3
Service: 3
They literally give me wrong order and when I get back there to change it, they ignored me!!
Food: 1
Service: 1
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