Burger King

1395 Liberty St, Springfield
(413) 737-1130

Recent Reviews

Sort by
Luz Padilla

Food was cold and the management I encountered was crap. Cashier was great. He needs to learn some good ethics from her.

Atmosphere: 1

Food: 3

Service: 1

Nick Thomas

If you value the little time you have left on this earth you will not go here. Legitimately 25 minutes waiting on the drive through line for one meal. Watching them constantly serve inside customers while awkwardly not looking at the drive through window.

Beware.

Atmosphere: 1

Food: 3

Service: 1

Cody Seth

Terrible customer service, called with issues about a TOTALLY forgotten order out of a total of two WHOPPING orders, was repeatedly asked “are you done” and hung up on. I understand it’s Springfield and you may be angry that you exist there but you definitely are being paid a high wage for VERY poor customer skills.

Nay Stopwatchmeh

A nice and polite boy on the head set today and another nice boy at the window . Thank you for the nice customer service!!

Food: 4

Service: 5

Hercules Torres

I figured i would come here for breakfast, for the first time but my experience here is getting worse i use to come here all the time, it use to be under good management but its been falling apart. Extremely slow service/ sometimes they wont even give that to you. i ended up waiting in the drive thru for about 40 minutes i got there at 8:27am left there around 9:10am kinda ridiculous i ended up leaving. Half the time i go there its at least 1-2 people sometimes more saying they didnt get all there items or its missing or have been given the wrong order

Atmosphere: 1

Food: 2

Service: 1

Dawn Ellithorpe

It's an older Burger King and it's seen better days. Service varies. Sometimes very good other times not good.

Atmosphere: 3

Food: 3

Service: 4

Stevie Cote

Good food 🥑

Vegetarian options: Ehhhhh

Dietary restrictions: Ehhhhh

Parking: Ehhhhh

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper, Onion Rings

rule 413

Slammin hot Whoppers! Hot fresh fries! Ruined me for all other locations. Your crew is on point💪🏽 keep up the good work. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper Doble, Hamburger, French Fries

Jasmine Ward

The drive thru is a big joke, the whole time I’m placing my order the Kid with the braces is on the speaker laughing LOUD and obnoxious with the girls there.. it’s just rude and unprofessional and honestly it makes me feel like my food is being played with. No thank you…

Atmosphere: 1

Food: 1

Service: 1

Gary Fields Sr

Retards can’t get anything right would be better off firing all the people and hiring new people go to any other place besides this place

Atmosphere: 1

Food: 1

Service: 1

Jorge Oropeza

My favorite it's a whopper with fries and a Dr pepper drink!

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Whopper Doble, French Fries

Robert DelNegro

I’ve worked in fast food a long time and never seen a manager try and lock doors just because they’re busy. Thats unprofessional and give the company a bad name, especially when customers overhear them talking about locking the doors

Atmosphere: 1

Food: 1

Service: 1

luis velez

Very good service. They even gave me some chips, just for a short wait.

Atmosphere: 5

Food: 5

Service: 5

Russell Mcintire

It was okay sometimes it's okay but sometimes it's real good this time was okay

Parking: Good and easy parking

Kid-friendliness: Very friendly to kids you get a Burger King hat and all that kind of stuff

Wheelchair accessibility: Yes yes good handicap wheelchair accessory

Atmosphere: 3

Food: 3

Service: 3

Nicoly 2020

They literally give me wrong order and when I get back there to change it, they ignored me!!

Food: 1

Service: 1

Loading...