Chili's Grill & Bar
302 Cooley St, Springfield
(413) 426-9507
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Recent Reviews
Website wasn't well engineered for ordering online, so I tried calling. After a few minutes of holding, I decided to go in and drink and place an order to go. Food took about an hour, so some was hot and some wasn't. Waiter was very friendly and drinks were decent.
Ordered for pickup today. Person helping me did not wear a mask for our entire interaction. I'm guessing he came back from break since he came from outside but he wasn't even holding a mask. I assumed he'd put one on when he went back to grab my food but nope. My food was okay, my side of rice was hard and inedible but the rest was just okay.
The Host was a bit overwhelmed do to lack of staff. The wait was about 20 minutes the host called my phone as she stated. The social distancing was being adhere too. I ordered a meal to go and ate the delicious chocolate chip cookie with the scoop of ice. It is always goos comming straight out the oven and to the table.
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