Domino's Pizza

907 Sumner Ave, Springfield
(413) 734-7154

Recent Reviews

Abbas Altamimi

10+ serviceI ask for clean cut pizzaThe did it

Atmosphere: 5

Food: 5

Service: 5

Marcus Noguera

Employees touching people’s food with their bare

Atmosphere: 1

Food: 4

Service: 2

Aida Alvarado

We ordered the steak and cheese pizza”Which they make them Delicious “! but this time around we picked it up and it wasn’t as good and it was cold not fresh at all,very disappointing,,but I would try them again maybe they had an off day?

Food: 3

Service: 5

Lynn Clement

Horrible store horrible food. I order curbside they say my order is on its way outside. They then decide to clock it out so the clock stops running and never bring it outside so I don’t get my free pizza. I then go inside and proceed to get my food. Meanwhile one of the ladies cooking food decides with her bare hands to touch her face then continue to cook food without washing her hands. Can’t wait for the health department to see this. I ASKED FOR NO BACON ON MY TOTS AND THEY PUT CHEESE ONLY !!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Tater Tots

OP S1EEVES7

Often on the spot but just forget certain things during rush hour.

Atmosphere: 4

Food: 5

Service: 3

Sarah Lang

I order a cheese pizza, pasta and a sandwich. After 1 hour and 10 mins and being on hold twice for 10 mins each time, I drove to the location where a gentleman was rude and told me to look at all the orders.. look at all the orders.. were backed up and stopped taking orders. I explained it should be communicated so I can act accordingly with my two small child being hungry. The same gentleman kept talking about how busy they were and I was still #9!! I canceled my order with Dom who was nice and considerate of the situation. Needless to say we went home without our order.

Robert Piedra

Always great service. Food tastes great every time. My family can always count on this location when we’re feeling like ordering out while not having to break the bank. Nowadays everything is expensive, it’s nice to have a restaurant where you can feed your family for as low as 6.99 a person.

Atmosphere: 5

Food: 5

Service: 5

Seth Ayers

We've ordered numerous (a lot) times from the Sumner Ave location.Over the course of 12 years, it's been constantly good with fast delivery. Super friendly drivers and open late, too. Absurdly great rewards program.

Chris Gallant

I shouldn’t be leaving this five star I waited 2 1/2 hours for my food to even be made but I am leaving the five star rating because Cisco made everything right. He apologize for the inconvenience remade my order and also delivered the food personally his self.

Atmosphere: 5

Food: 5

Service: 5

rebecca Gallant

I’m giving 5 stars to Cisco who went above and beyond last night when our order was two hours late he remade it and delivered it

Atmosphere: 5

Food: 5

Service: 5

Brian H.

HORRIBLE!!!! SAVE YOUR MONEY AND RUN AWAY FROM THIS PLACE! How can an establishment with one mission fail so horribly at that mission. This Dominos is an embarrassment to the franchise. The pizza is garbage every time I order from here. Made incorrect, cold, damaged, always something. The delivery times are a joke. I live 1 mile from the store and no matter the estimated time on the app when I order, they always double it. The drivers all all without any personality. Honestly I don't know how this sh!t show of an establishment is still open. But what I can tell you is I've tried to give this place a chance but I've ordered my last pizza from here. Not another .01 will be wasted ordering from this garbage joint.

Thanh H.

Screwed up my order. I ordered a Hawaiian pizza, with ham and pineapples done in hand tossed style. What I ended up getting is a completely different order. Got cheese pizza. Got put on hold for 35 minutes. I lost it after that and decided to complain to them for their poor service quality. The customer is always right. The fact that I have to drive down here to redo is irritating. Worst part is too. 10-15 minute wait for it. Full staff too. With only 4 small orders. Like wddffffff is this whack ass service?!!!! Do NOT order from here. Not worth the wait.

Jaime Cepeda

Great location , spacious parking lot , good food !

Taco Bell Enthusiast

Do not feel too good plus I ordered a salad, it wasn’t very good. But as you can see my fingers got satisfactorily crusty, as I slopped on them after taking this picture . Hairs made for a good sweetener. they hand delivered it to me without a box.

carolyn Welch

Amazing. After DoorDash ghosted me, dominos came in clutch with a fast n great order. Getting pizza in about 10 mins FELT SO GOOD right after DoorDash lost my order leaving me obviously hangry. Like I said super clutch and the delivery dude had a great attitude.

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