Dunkin'

$ • Coffee Shops

Hours:
1487 Bay St, Springfield
(413) 733-7485

About Dunkin' Donuts

This Dunkin' is known for its friendly and attentive staff, who ensure accurate orders and pay attention to details. They even enhance the customer experience by labeling straw sizes. While some customers have noted occasional order issues, many believe this location is the best in the area. It has received 5-star reviews for its excellent service and kind employees. Customers appreciate the great customer service and excellent coffee, especially during the busy early morning hours. It is recognized for being a place where the staff cares about customers, rather than treating them as just another number in line. Additionally, the menu offers vegetarian options like vegetarian croissants and lighter selections like bagel minis, making it accommodating for various dietary needs. Some customers also find it to be kid-friendly, depending on the staff's attitude towards children.

Customers' Favorites

Dunkin' Donuts Reviews

3.3
96 ratings
Restaurantji Rating
5
42%
4
7%
3
10%
2
10%
1
31%
Food
3.6
Atmosphere
3.5
Service
3.3

Share your opinion about Dunkin'

Restaurantji Rating

everything. let's start with the customer service, ghetto employees, wrong sizes, incorrectly made coffees daily when the order doesn't change. complaining to corporate is useless

Not burning food and caring how you talk to people!

Not burning food and caring how you talk to people!

Read All Reviews(96)

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Hours

Monday 4:30AM - 8PM
Tuesday 4:30AM - 8PM
Wednesday 4:30AM - 8PM
Thursday Closed
Friday 4:30AM - 8PM
Saturday 4:30AM - 8PM
Sunday 4:30AM - 8PM
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