They had gotten my order wrong. I ordered a bacon egg and cheese on an everything bagel, I asked the gentleman to butter the bagel, order a coffee and hash browns. What I received was a buttered everything bagel, sans the bacon egg &cheese. And the hash browns were over cooked. By the time I realized, I had already driven away and needed to get to a training. Im disappointed. 😑
Atmosphere: 1
Food: 1
Service: 1
Kimberly Huerta
Great place, very close to the train station!!! I'm going to stop here more often. The employees are super kind
Atmosphere: 5
Food: 5
Service: 5
daniela f
Homeless men walking in and out, super dirty, no employees. Employees sitting at tables on their phones eating seeing the customers not being served. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Christian De La Cruz
Always something at this location. Mixed up orders, not serving food, rude staff.
Atmosphere: 1
Food: 1
Service: 1
Zuleika Rodriguez
I order my coffee there every day and it seems that the pregnant woman was in a bad mood today and she's giving orders like she can't, I'm paying for it with my cool money, not yours. If I tell you extra candy, it's just that Give it to me how I ask you, not how you feel like it, if you don't like to work, then don't work... How I miss the employees from before, they serve you with love and prepare things the way the customers want. To the big manager who takes action on the matter because it is because of employees like them that they lose customers 😒
Atmosphere: 1
Food: 3
Service: 1
Raymond Torres
Claimed they ran out of food at 9am. Rude staff and made coffee wrong!
Atmosphere: 1
Food: 1
Service: 1
Alex Blade
to many drug addicts hang out at this location, and they stay asking everyone for money. Food is usually burnt, especially the bacon. if you're in a rush, go to another dunkin. average wait time from the moment u walk in till u get your order is around 20 mins
Atmosphere: 1
Food: 1
Service: 2
Sara S
I bought an iced coffee. Let me tell u it was phenomenal and legit most days it alwYs is. Best coffee this dunk by center St Chicopee ma and the other Dunkin again in the gas station by the pike in palmer Ma ooo and bonsville ma as well best dunkins 4 coffee and service too!!!
Atmosphere: 5
Food: 5
Service: 5
Jessenia Ahmed
This locations quality is horrendous. They are the reason I stopped getting Dunkin’ Donuts drinks a couple years ago. I wanted a sandwich recently and the entire food order was charred. 0/10. Don’t waste your money and time here.
Jolene Redling
Rushed and rude customer service. Food was gross. Stale. One coffee cold. Just going through town, glad we never have to come back. I'm sure their lives are in shambles and they don't have the capacity to do their job
They had gotten my order wrong. I ordered a bacon egg and cheese on an everything bagel, I asked the gentleman to butter the bagel, order a coffee and hash browns. What I received was a buttered everything bagel, sans the bacon egg &cheese. And the hash browns were over cooked. By the time I realized, I had already driven away and needed to get to a training. Im disappointed. 😑
Atmosphere: 1
Food: 1
Service: 1
Great place, very close to the train station!!! I'm going to stop here more often. The employees are super kind
Atmosphere: 5
Food: 5
Service: 5
Homeless men walking in and out, super dirty, no employees. Employees sitting at tables on their phones eating seeing the customers not being served. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Always something at this location. Mixed up orders, not serving food, rude staff.
Atmosphere: 1
Food: 1
Service: 1
I order my coffee there every day and it seems that the pregnant woman was in a bad mood today and she's giving orders like she can't, I'm paying for it with my cool money, not yours. If I tell you extra candy, it's just that Give it to me how I ask you, not how you feel like it, if you don't like to work, then don't work... How I miss the employees from before, they serve you with love and prepare things the way the customers want. To the big manager who takes action on the matter because it is because of employees like them that they lose customers 😒
Atmosphere: 1
Food: 3
Service: 1
Claimed they ran out of food at 9am. Rude staff and made coffee wrong!
Atmosphere: 1
Food: 1
Service: 1
to many drug addicts hang out at this location, and they stay asking everyone for money. Food is usually burnt, especially the bacon. if you're in a rush, go to another dunkin. average wait time from the moment u walk in till u get your order is around 20 mins
Atmosphere: 1
Food: 1
Service: 2
I bought an iced coffee. Let me tell u it was phenomenal and legit most days it alwYs is. Best coffee this dunk by center St Chicopee ma and the other Dunkin again in the gas station by the pike in palmer Ma ooo and bonsville ma as well best dunkins 4 coffee and service too!!!
Atmosphere: 5
Food: 5
Service: 5
This locations quality is horrendous. They are the reason I stopped getting Dunkin’ Donuts drinks a couple years ago. I wanted a sandwich recently and the entire food order was charred. 0/10. Don’t waste your money and time here.
Rushed and rude customer service. Food was gross. Stale. One coffee cold. Just going through town, glad we never have to come back. I'm sure their lives are in shambles and they don't have the capacity to do their job
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns
Restaurantji Recommends
They did not give me the change back because, supposedly, he did not have the change. Burn food.
Atmosphere: 1
Food: 2
Service: 1
Crew is on point today and very friendly
Atmosphere: 5
Food: 5
Service: 5
Actually, I went thru drive thru line was moving quickly. Greeted by a friendly representative and placed my order. All was correct and on my way.
Atmosphere: 5
Food: 5
Service: 5
Wheelchair accessibility: There is no automatic doors to accommodate the handicap. The doors are heavy and hard to open.
My go to place for iced coffee in a Boston cream donut.
Atmosphere: 4
Food: 4
Service: 4
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