Dunkin'

100 Congress St, Springfield
(413) 382-0237

Recent Reviews

Isaac Borge

Their were mean

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Donuts

Amanda Lea

Great service. The employees are great in morning!!

Atmosphere: 5

Food: 5

Service: 5

Debra Jean

RE: DD at 100 Cambridge in Springfield. I waited and repeated my order several times to the young lady who still got it wrong. What shook my mind was the "Pest" control guy spraying in the area while food is being prepared!! Are you kidding me! I tossed out my drink and food. It made me squirmy to see this happening right infront of me. You have an open area with croissants UNDER the silver metal stand and a guy with a hand carry canister spraying toxic spay. Not to mention the open donuts, muffins, munchkins, that are next in line as he moves his way in that direction. This is something that sb done after hours. Customers do not need to witness this, do better!! I will not be back at this location.

Marilyn Rios

This dunking is better than the ones I usually go to their's friendly & hard

Atmosphere: 4

Food: 4

Service: 4

Jaileen Arroyo

By far the most disrespectful customer service I’ve ever seen. My friend and I pulled up to the window to ask for her order due to the fact she is deaf and very independent. When we got to the window the girl explained we can’t order at the window I said “I’m sorry she can’t hear you, she’s deaf” she turns around in frustration and very rudely ask her coworker to take her order because “I guess she’s deaf”! Very unprofessional! And I will say if you don’t like your job please go find another one!

johnny vega

It’s sad to see people hate to work in a time like today. I visit this Dunkin every morning before work. They must not like that I order one drink and a few edible items everyday. Always so rude! If they don’t have what I normally order, they are cutting me off and screaming we don’t have it and won’t have it till we get a truck! They literally put all of our loaded hash browns (3) upside in our bag today, purposely… even found a hair in one of them smh! Never again will I visit this location and I will make sure everyone is aware of this mistreatment and bad customer service here! So unacceptable, actually makes me want to never return to a Dunkin at all and go back to my strawberry açaís.

Food: 1

Service: 1

Alexandria Gonzalez

The worst Dunkin I’ve ever been too! I was called names and was extremely disrespected. This place is full of people that dont give a damn about their customers NEVER AGAIN!

Atmosphere: 1

Food: 1

Service: 1

Charles R.S.

Some employees don't appreciate that's called work. Not a hangout, attending costumers is a real challenge for the employees at this donkin donut .Kid-friendliness: Avoid at all cost....it's unsafe.

Atmosphere: 1

Food: 1

Service: 2

Lawrence Stimpson

Google listing says open at 5 am….a lie…saw a employee drive in around 530 am…disheveled and looking like it was barely awake….place didn’t open till 6 am . Can’t comment on food as it was not open .

Luis Torres

Very nice employees and they get your oder quick and always talk nice with a smile.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Donuts

Dej WIllamz.

Always packed with customers especially breakfast and lunch hour rush but there service is the quickest.Wheelchair accessibility: There are no steps

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Hash Browns

Isandra Cuba

It's a good place to eat breakfast when on the

Atmosphere: 4

Food: 3

Service: 4

Devon Williams

Been in line for 10 minutes now in drive thru for another 6 lol worst Dunkin’ Donuts

Gm Karliah

Got here around 7. They had no doughnuts but they had a bunch of trays of muffins and croissants but they wouldn’t sell me a single one because they were “for tomorrow”After a long road trip and being starving I was a bit miffed.

Wilfredo Perez

Now they messed the place the customer's that come to the front counter ain't important anymore drive thru

Atmosphere: 1

Service: 1

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