Frankie & Johnnie's Pizza
35 Island Pond Rd, Springfield
(413) 734-6773
Recent Reviews
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We have been regular patrons of this fast food establishment for several years and have always been satisfied with their service. Last night, we placed an order and were unexpectedly informed that we owed $5 from a previous visit. My husband politely queried the accuracy of this claim, as we consistently review our orders and leave tips. To ensure the accuracy of our payments, I always verify the bill and hand over the payment before receiving our order. We have never experienced any issues with F&J or any other establishment and I am extremely disappointed how this accusation was handled. Perhaps a staff member may have miscommunicated or miscounted the order. Please investigate this matter internally before accusing a loyal customer of underpaying.
Great food and prices.
Atmosphere: 5
Food: 5
Service: 5
I ordered something and they gave me the wrong stuff ??♂️
Service: 1
Cant deliver 8 minutes away.....kind of crazy if you ask me....why offer delivery if 8 minutes is out of your range on a Tuesday lol
Service: 1
Appreciate the good food at good prices ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pizza
I get it almost everyday their chicken tenders and pizza is amazing would recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza Slice, Tenders & Fries
Prices for ice cream are the best in town! And the customer service is top notch. They're always happy, polite and friendly!
Service: 5
Recommended dishes: Meatball
Great pizza, grinders, and owned by a local good hearted couple for decades!!! The ice cream is quite good as well...
Atmosphere: 5
Food: 5
Service: 5
Really good place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Chicken Parm, Personal Pizza, Meatball, Garlic Bread
Food is tasteless, fish and chips soggy, wraps aren't wrapping. Save yourself a trip.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Staff extremely unhelpful and rude. Missed 2 items off my order and refused to deliver or help me take care of it. I ordered from them all the time I don't think I will be going back
Fantastic as usual. Since I've been a child, they've rarely disappointed me.
Atmosphere: 5
Food: 5
Service: 5
Pizza is okay asked for a pepperoni you can clearly tell they reheated it in the over cause the pepperonis turned up the opposite way rather then laying and sticking to the pizza staff isn’t very friendly or welcoming as they should be in a
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Personal Pizza
Real pizza here like back in my home town Brooklyn ! Service is great and now they are my favorite Italian place.
Food: 5
Service: 5
I ordered Spaghetti with meatballs. The price was ok because it came with salad and garlic bread. The pasta just didn’t have much sauce and was bland. The staff was sort of rude, just what’s your name, gave me the food and that’s it. I waited for “you’re all set, or here’s your receipt and have a nice day.” At least let me know something… I had to ask if I was all set and could if I could have my receipt. Gave me receipt and looked else where. ?? I give 3 stars cause Ik the ice cream is good?
Atmosphere: 2
Food: 2
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