McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
360 Main St, Springfield
(413) 739-3534
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For starters I use an app called DoorDash to order McDonald’s and it already takes a while to come so when I received the order the bag had a tag on it that specified order on the outside of the bag and was stuck to the bag with a sticker and inside the bag was not the order I didn’t understand that I was very upset that I missing my whole order the whole order written down on the outside of it. Made no sense. That couldn’t be a DoorDash error.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
McDonald's offers good service with fresh food, despite occasional issues. The restaurant looks new inside, likely due to a recent renovation, and provides lots of space to sit and dine. It features drive-thru and curbside pickup options, along with multiple self-order kiosks for convenience. The staff handle busy times well, like at 1 am, with efficient service. However, some customers have encountered problems, such as wrong orders due to new employees still in training, and it took a while to get the order ready, which is unusual for McDonald's. The restaurant seems to attract some unwanted attention, like panhandlers at the drive-thru, which may affect the overall experience. Some customers have reported feeling harassed by individuals who do not buy anything but occupy space and create discomfort. Despite these concerns, the staff, including a kind woman behind the counter, are praised for their kindness and patience in handling any issues that may arise. Many customers enjoy the food, especially the Happy Meal and 10-piece nuggets, as well as the good sauces that accompany them.