McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
360 Main St, Springfield
(413) 739-3534

About McDonald's

McDonald's offers good service with fresh food, despite occasional issues. The restaurant looks new inside, likely due to a recent renovation, and provides lots of space to sit and dine. It features drive-thru and curbside pickup options, along with multiple self-order kiosks for convenience. The staff handle busy times well, like at 1 am, with efficient service. However, some customers have encountered problems, such as wrong orders due to new employees still in training, and it took a while to get the order ready, which is unusual for McDonald's. The restaurant seems to attract some unwanted attention, like panhandlers at the drive-thru, which may affect the overall experience. Some customers have reported feeling harassed by individuals who do not buy anything but occupy space and create discomfort. Despite these concerns, the staff, including a kind woman behind the counter, are praised for their kindness and patience in handling any issues that may arise. Many customers enjoy the food, especially the Happy Meal and 10-piece nuggets, as well as the good sauces that accompany them.

Customers' Favorites

McDonald's Reviews

2.5
237 ratings
Restaurantji Rating
5
21%
4
8%
3
13%
2
13%
1
45%
Food
3.0
Atmosphere
2.4
Service
2.3

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Hours

Monday 6AM - 11PM
Tuesday 6AM - 11PM
Wednesday 6AM - 11PM
Thursday 6AM - 11PM
Friday 6AM - 11PM
Saturday 6AM - 11PM
Sunday 6AM - 11PM
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