$$ • Coffee, Tea, Coffee Shops

1089 E Columbus Ave, Springfield
(413) 732-5173


Take-Out/Delivery Options


Reviews for Starbucks

This is the worst Starbucks I've ever been to. Since coming back to school I've been here twice and it's taken 30+ minutes in the drive thru both times with only 4-5 cards ahead of me. It's insanely slow I have no idea what they're doing in there but it's not good service.

I have to say, the coffee here is just like any other Starbucks but the wait is horrific. I mobile order at HOME 15 minutes away, when I get there it takes another 10 minutes for any staff to acknowledge you're even standing there to hand you your order and then it's typically not even ready. So sometimes I'll try the drive through. It's a solid 15-20 minutes even with 4-5 cars there. If you want to be late for everything in life, come to this Starbucks.

Unorganized and very unpleasant and unprofessional staff. Ordered online pickup through the App and asked for my order at the Mobile Pickup section. The person asked for my name, shuffled the items and then took off to the coffee machine. I waited 15 min and all the 6 people working there were clearly seeing me, nobody asked me what I was waiting for. Finding the time too long, I looked over the online order rack and my order had been there the entire time... worst thing: full review

More Reviews(150)


Monday 5:30AM - 8:30PM
Tuesday 5:30AM - 8:30PM
Wednesday 5:30AM - 8:30PM
Thursday 5:30AM - 8:30PM
Friday 5:30AM - 8:30PM
Saturday 5:30AM - 8:30PM
Sunday 5:30AM - 8:30PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.