Cold Stone Creamery

$$ • Ice Cream, Frozen Yogurt, Custom Cakes

1000 W Columbus Ave, Springfield
(413) 736-6060


Take-Out/Delivery Options


Reviews for Cold Stone Creamery

This store manager Priscila is 10:00 pm Internet hour is 11:00 on Close time We come here 2 times a week and is 5 of Us in my family so my little baby she is 4 year old she crying about a piece of ice cream and she said no I wish any body can contac me about this case true my email so I can should any freaking body my bank statement as a proof of how many time I come over again hall of fame west spring fiend Mass one star is way 2much for PriscilaAnd again never give out any full review
I am an essential worker, and I'm very greatful that cold stone is still serving their customers. I was not happy with the service and customers not complying with the social Distancing. I couldn't believe it took the employee 5-7minutes to make a banana shake. I just got off of a Double shift, extremely exhausted and I said sir please I'm very exhausted I just got of work and I was treating the teens to ice cream because they don't go outside because of the pandemic. This full review
2 stars for atmosphere and ice cream, minus two stars for their shakes. Got my wife the Mango yogurt, she likes it but says lacking of the Mango flavor. I got a love it Chocolate Milk Shake for a whopping 8 bucks and change, wow! What a rip of let me tell you, final note it was more closely related to chocolate milk then a milkshake. Cold Stone come on man you can do better and should do better 8 bucks for some chocolate milk. There's better ice cream and cheaper prices then full review

More Reviews(100)


Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.