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Cold Stone Creamery

$ • Ice Cream, Custom Cakes

Hours:
1000 W Columbus Ave, Springfield
(413) 736-6060

Take-Out/Delivery Options

Cold Stone Creamery Reviews

3.4 (50)

The line was long so instead of standing outside I preordered. I stood in the preorder line waiting patiently. Others entered some time after me in the walk in line. After a moment the worker asked them to step up to take their order. I had to kindly interrupt because I was sure my ice cream was melting by then AND I was here first. Since then I have went to some non-franchise spots.

I could only give three stars because of the delicious ice cream and Xaviar. He was exceptional! The store had five other female employees that were useless. One unwrapped candy and the other cleaned a waffle maker for a literal 25 minutes while the line of customers got longer and longer! When we asked a different girl to help take orders she said No. We watched at least six customers leave in disgust

Five stars , can't complain . I made my order online with 10 minutes to spare and was greeted when I arrived Little bit of a line at all times so I'd say plan ahead and order online to avoid waiting

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Hours

Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 9PM
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