Cold Stone Creamery

$$ • Ice Cream, Frozen Yogurt, Custom Cakes

1000 W Columbus Ave, Springfield
(413) 736-6060


Take-Out/Delivery Options


Reviews for Cold Stone Creamery

My favorite ice cream and cold stone that I've been to! I stopped by while in the area for the night. By far the best customer service I've seen at a cold stone. The three employees that were working on the counter on 12/23/2020 were awesome. Super nice and they all were very attentive. They really put the elbow grease into mixing the ice cream too!!
I wish I lived closer because I would come here much more!

Attn : Management !!I’m a grubhub driver. I got a order placing over the phone. No one answer the phone and when I arrived they said no phone call order and online order. Then my question is why’s that separate line for delivery and online pickup? No sense yeah.

I usually have high expectations for Cold Stone but the boo batter ice cream completely ruined my view of this place. It’s actually very green looking and stains which isn’t the problem. The problem is that the ice cream tastes completely different and honestly has a disgusting taste to it, and was super runny with chunky clumps. The worst ice cream I’ve ever had.

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Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.