They used to have the best calzones, but I ordered a couple recently and the quality had really declined and I was very disappointed, maybe they have somebody new working in the kitchen, they really skimped on the filling this time, however, they have very fast delivery, perhaps they'll read this review and start putting more filling in their calzones
Food: 2
Service: 5
Jay Ruiz
We order from here all the time, and the chick that picks up the phone always sounds miserable and is always rude. And then the food? Pizza here is great, wings are great, but the sandwiches? Do not get a damn chicken grinder. Chicken is rubbery, bread is soggy, its not even worth the money at this point. Id rather go to freakin Subway.
Atmosphere: 3
Food: 2
Service: 2
Roderick Shubrick
The food is good but service plays a big role in your businesses success I really think you should be considerate of the customer service aspect . Passive aggressive behavior towards a paying customer shouldn’t be tolerated and I been eating there for years and both times I ordered recently was a terrible experience and for that I hope you guys make some changes and also charging a minimum 5 dollar charge on card just seems inconsiderate it’s 2026 barely anyone carries cash on the nowadays
Atmosphere: 1
Food: 3
Service: 1
Jeffrey cerniglia
Excellent food, pizza was great and so was our burger and fries. Fast service too. I think the previous negative reviews were slamming from a group of people.
Atmosphere: 5
Food: 5
Service: 5
Carlos Solla
I'd advise order then go pick up cuz I almost passed out of bordum
Atmosphere: 3
Food: 5
Service: 4
Ana Morales
They are the best pizza ever everything is really good and customer service is amazing ❤️❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Mike Brown
Great food!
Atmosphere: 5
Food: 5
Service: 5
Nicholas Gero
This place does it right. The pizza is excellent with a crisp, airy crust and balanced sauce, clearly made with care. They use unbleached, unbromated flour, which really shows in the flavor and gives the crust a cleaner, lighter feel without that heavy, over-processed taste.
The wings are a standout too—crispy, not greasy, and packed with flavor.
Quality ingredients, solid execution, and consistently good food. A cut above the average pizza-and-wings spot.
Food: 5
Service: 5
ayse karaaslan
Okayyy here me out, the ONLY pizza shop that still makes every single thing from scratch using high quality ingredients. Theyve been open for nearly 40 years for a reason yall. Ignore the bad reviews. Theyre a staple and the pizza is SO good. Their wings are bomb. And order a grilled chicken sammie with red onions and jalepenos. Also, theyre in a tough area so they deal with a lot of crap and they always have a tough time finding the right service ladies. Just try it.
Atmosphere: 5
Food: 5
Service: 5
Jake Knight
Bad customer service got my address wrong then tried to say that they confirmed it With me she was rude
If I could give zero stars I would had an issue with my food receptionist was so rude manager/owner Was even ruder and my cheesesteak had mold on the bread which they refused to fix. Disgusting don’t waste your money.
Food: 1
Service: 1
Zamya Dene
Terrible customer service. The lady who answered the phone was extremely rude for no reason. When I asked to speak to the manager, she hung up on me. I called back, and when I finally spoke to the manager, he was also rude and said, “Well, what do you want me to do?”—very unprofessional. I wasn’t rude at all, just trying to address an issue respectfully. Definitely won’t be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
Ireal Wilson
I don’t like spreading negativity and try to address things professionally and privately but the clear disregard today was disappointing. I’ve always loved the salads here but I wish they would work on their customer service- and by the looks of the reviews, I’m not the only one. Mistakes happen, we’re human, however, the woman I encountered today when I addressed that my salad was made incorrectly was dismissive and sharp in tone. When I attempted to politely address her in person about her customer service she was extremely defensive. Even if there was some misunderstanding or that wasn’t her intention, a simple acknowledgement would have been sufficient. If you want your customers to feel valued and continue to look to you for service treat them that way. My experience resulted in me asking for a refund and most likely never returning.
Atmosphere: 2
Food: 3
Xavier Melendez
I don’t know how this place does not have a lot more negative reviews by far one of the most unprofessional pizzerias in Springfield they always have these women answering a phone calls. They always have a bad attitude and when they make them mistake on the orders, they force you tie they pay for it or come in to replace it because they do not do a refunds
They used to have the best calzones, but I ordered a couple recently and the quality had really declined and I was very disappointed, maybe they have somebody new working in the kitchen, they really skimped on the filling this time, however, they have very fast delivery, perhaps they'll read this review and start putting more filling in their calzones
Food: 2
Service: 5
We order from here all the time, and the chick that picks up the phone always sounds miserable and is always rude. And then the food? Pizza here is great, wings are great, but the sandwiches? Do not get a damn chicken grinder. Chicken is rubbery, bread is soggy, its not even worth the money at this point. Id rather go to freakin Subway.
Atmosphere: 3
Food: 2
Service: 2
The food is good but service plays a big role in your businesses success I really think you should be considerate of the customer service aspect . Passive aggressive behavior towards a paying customer shouldn’t be tolerated and I been eating there for years and both times I ordered recently was a terrible experience and for that I hope you guys make some changes and also charging a minimum 5 dollar charge on card just seems inconsiderate it’s 2026 barely anyone carries cash on the nowadays
Atmosphere: 1
Food: 3
Service: 1
Excellent food, pizza was great and so was our burger and fries. Fast service too. I think the previous negative reviews were slamming from a group of people.
Atmosphere: 5
Food: 5
Service: 5
I'd advise order then go pick up cuz I almost passed out of bordum
Atmosphere: 3
Food: 5
Service: 4
They are the best pizza ever everything is really good and customer service is amazing ❤️❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Great food!
Atmosphere: 5
Food: 5
Service: 5
This place does it right. The pizza is excellent with a crisp, airy crust and balanced sauce, clearly made with care. They use unbleached, unbromated flour, which really shows in the flavor and gives the crust a cleaner, lighter feel without that heavy, over-processed taste.
The wings are a standout too—crispy, not greasy, and packed with flavor.
Quality ingredients, solid execution, and consistently good food. A cut above the average pizza-and-wings spot.
Food: 5
Service: 5
Okayyy here me out, the ONLY pizza shop that still makes every single thing from scratch using high quality ingredients. Theyve been open for nearly 40 years for a reason yall. Ignore the bad reviews. Theyre a staple and the pizza is SO good. Their wings are bomb. And order a grilled chicken sammie with red onions and jalepenos. Also, theyre in a tough area so they deal with a lot of crap and they always have a tough time finding the right service ladies. Just try it.
Atmosphere: 5
Food: 5
Service: 5
Bad customer service got my address wrong then tried to say that they confirmed it
With me she was rude
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
They got good pizza and great people
Atmosphere: 5
Food: 5
Service: 5
If I could give zero stars I would had an issue with my food receptionist was so rude manager/owner Was even ruder and my cheesesteak had mold on the bread which they refused to fix. Disgusting don’t waste your money.
Food: 1
Service: 1
Terrible customer service.
The lady who answered the phone was extremely rude for no reason. When I asked to speak to the manager, she hung up on me. I called back, and when I finally spoke to the manager, he was also rude and said, “Well, what do you want me to do?”—very unprofessional. I wasn’t rude at all, just trying to address an issue respectfully. Definitely won’t be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
I don’t like spreading negativity and try to address things professionally and privately but the clear disregard today was disappointing. I’ve always loved the salads here but I wish they would work on their customer service- and by the looks of the reviews, I’m not the only one. Mistakes happen, we’re human, however, the woman I encountered today when I addressed that my salad was made incorrectly was dismissive and sharp in tone. When I attempted to politely address her in person about her customer service she was extremely defensive. Even if there was some misunderstanding or that wasn’t her intention, a simple acknowledgement would have been sufficient. If you want your customers to feel valued and continue to look to you for service treat them that way. My experience resulted in me asking for a refund and most likely never returning.
Atmosphere: 2
Food: 3
I don’t know how this place does not have a lot more negative reviews by far one of the most unprofessional pizzerias in Springfield they always have these women answering a phone calls. They always have a bad attitude and when they make them mistake on the orders, they force you tie they pay for it or come in to replace it because they do not do a refunds
Atmosphere: 1
Food: 1
Service: 1
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