“I stopped in during the very early morning and learned they were open 24 hrs! The store was clean and well lit, the staff was polite and the restroom was clean with no strange odors of either cleaners or cover-up smells. Will definitely add this to my list.“
“We were just driving through and decided to stop in. Our sandwich maker was very nice and attentive. She made everything exactly how we asked. She was so nice and pleasant. Definitely recommend this subway!Vegetarian options: Veggie grinders to your liking.Kid-friendliness: Have a kids menuParking: Handicap parking available. Front and back parking available.Wheelchair accessibility: 1st floor restaurant. Wheelchair accessible.Dietary restrictions: Made to your liking“
“They're always nice when we go there. We're in there a lot so it's always a great time catching up with them.Parking: It's in a gas station so there's parking, it just depends on the time of day. It is a prime spot for the mini school busses so you'll always see them during school hours. Just be prepared to park weird or wait for some of them to leave.“
“The people who work at the Subway Restaurant on Saint James boulevard in Springfield, MA we're bomb! Friendly and professional. Helpful and made me and my family feel welcome. They are also open late which is super convenient because I have had at least 3 incidents at the Subway on Sumner Ave in Forest Park, Springfield; Where I get there 5-6min before they are supposed to close and yet their door is already locked and the employee won't even look up... Smh so not only is it already locked up but the sign in the window still says open and right there printed on the glass door are the hours of operation but the person inside won't even look up and indicate that they are closed because they know they are wrong for doing that to people! This happens alot at this location it's so unprofessional. I'm all set with them I won't return...“
“Went to the subway inside of pride next to MGM. A girl named Amanda made the sandwich. She was a trainee. Now my experience was a “5 star” one because of HER. She wasn’t fast by any means. But she was extremely nice, and she asked if I had enough of everything she put on. I hope she’s offered a permanent position. Need people like her that care.“
“I always go to this subway since it's closest to my house and the service is always good, the place is always clean and my sandwiches is always bomb!!! However the management team needs SERIOUS training! They are unprofessional, unorganized, inconsistent and it honestly sucks because alot of their employees have left because of this!! I'm not throwing shade but ya needs to get it together fast!“
“Good customer service and the food is always delicious. You have to be very specific about what you want though and pay attention or your order might not be exactly what you wanted. Either way I have always been treated well and will continue eating there.“
“This was our breakfast choice this am on the way to a antique show. I went inside, because the car line was long. My order was correct and hot. My coffee went away. They Need to work on that. But the rest was fine. A Small restaurant. You need a key for the bathroom. All good.“
Sandwich Shop • $
“This Subway is very similar to most others that I have seen. However, being in the iconic Springfield Union Station, one can grab a quick, healthy bite before boarding a bus or Amtrak or CTail train. Receive an educational history lesson by walking around the iconic station that has been lovingly restored and re-opened in summer 2017.“
“?Tyler was on point, A multi-tasker friendly & professional. Greeted his guests, and got my order right the first time. #HelloSomebody?He definitely needs to be rewarded...I smell success and management in his future he makes Subway worth returning too...???#WellDone?????“
“I was assisted by 2 women today. Very prompt, respectful & professional. (I honestly didn't know exactly what I wanted) but they were both so helpful with recommendations and did not rush me or make me feel uncomfortable. They did not disappoint. Will definitely be back!“