Taco Bell

456 Sumner Ave, Springfield
(413) 739-8674

Recent Reviews

Diane Kmec

Used the drive through

Atmosphere: 5

Food: 4

Service: 5

Claribel Oquendo

We order our food and the African Americans women that was in shift through are bag on the counter instead of placing it down not throwing it on the counter her costumer service sucks

Atmosphere: 2

Food: 2

Service: 1

Christina Ricard

Typical taco

Atmosphere: 3

Food: 3

Service: 3

Ana Reinoso

This is the closest location to me, and it's sad something is either missing or not correct. So before taking off, make sure!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chalupa Box, Beefy Crunch Burrito

Arvind Karnik

Great food great service

Elizabeth Blood

I ordered crunchy and got soft taco shells my first time at the store not

Food: 1

Emmett Holland

Years ago I had major problems here multiple times, but they've been straightened out. This is the taco bell I go to most often.

Atmosphere: 5

Food: 5

Service: 5

Charles Paskewitz

Soda machine was malfunctioning. Took them a while to fix it. Otherwise the regular good tacos from Taco Bell. I liked the new strawberry creme frozen drink, even in the cold wintertime.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Three Soft Taco Supremes

justin Danio

For was cold. Super soggy, had better time talking to another customer then the person behind the counter. People did not really seem to want to be there.

Atmosphere: 1

Food: 1

Service: 2

Salvishorty

Pizza looks recooked or was from last night shift. It didn’t taste right either plus it wasn’t hot like I normally get them.

Atmosphere: 3

Food: 1

Service: 2

John Griffin

One of the better locations in and around Springfield besides maybe West Springfield. Past year or so they've been getting orders correct most of the time. Sometimes there are mistakes but I find happen when I'm ordering very late. They seem to always have a DoorDash driver nearby if that's your thing. DoorDash often has deals for Taco Bell which is nice. Free items and discounts. They do package and prepare DD orders consistently. I've had average to above average orders with a few outliers. Sometimes the restaurant puts sauce in the bag. Sometimes not. If your big on sauces have some spare handy. I live in Forest Park area and from the moment I order the food is at my house hot in 10 minutes. Also have had decent breakfast at this location. One time an employee put some extra chipotle in my breakfast steak burritos when I asked. As for the physical location if you park and walk in be prepared to be pan handled. If someone asks for food once in a while I will buy them a value box or something. If they ask for money directly I move on. You'll find stuff like that at a lot of places. I'd recommend the Nachos and the Power Bowls here as there's a good chance it will be made well.

Atmosphere: 3

Food: 4

Service: 3

Neal Patel

Gave it another shot tonight. Drive thru was crickets for five minutes until I said hello?I added an additional item to my order because I had a feeling they would mess something up... and guess what?Food prepared incorrectly. Tortilla shell on Mexican pizza tasted nasty as if it was fried in old oil. Spicy potato soft taco didn't have any sauce in it. Bean burrito had almost nothing inside. Chipotle chicken burrito was the only thing made correctly.Waste of time and money. Try a different fast food or Taco Bell.

Food: 1

Service: 1

John Nai

It was pretty good service was fast and food

Atmosphere: 3

Food: 4

Service: 4

Shreyash Sharma

Best service. I had customized black bean chalupa supreme and they nailed it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doritos Taco

Ashley Potter

Placed a mobile order for two 4-pack chicken tacos. Picked up the order, got home, and we had one 2-pack chicken tacos and for some reason, several bags of the strawberry twist dessert. Not correct at all. However, 3 stars because I called and the man who answered (the manager, I believe) was incredibly kind and apologetic and did what he could to make the situation right.

Atmosphere: 2

Food: 3

Service: 3

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