Tower Square Hotel Springfield

$$ • American, Sports Bar, Hotels

Hours:
2 Boland Way, Springfield
(413) 781-7111

Ratings

Tips

Recent Reviews

This place is AWFUL!!! Rooms smell of cigarette smoke even though you sign a non smoking waiver at check in. No amenities at all and there was the constant odor of pot smoke on the 7th and 8th floor as well. Would have preferred sleeping in my car. Would never stay here again. Staff not very helpful with placing families together in adjoining or adjacent rooms even though rooms were blocked and requested weeks in advance.

Well, it would NOT be my choice to return here for awhile. I booked the hotel via their website to get a rate of $118.00 a night with breakfast included. Arrived at the hotel and was not told nor was it advertised there is construction taking place to renovate the hotel to a Marriott. Place was relatively empty. Low number of staff on premises. The restaurant on premises only serves breakfast. No dining on premises after breakfast. There is limited staff for breakfast I think...read full review
I wrote a review the first day if my stay and kept it below but yesterday the manager was WONDERFUL. I cannot say enough about how lovely she was to me and how much she did to improve my stay. The parking is now working, WiFi got fixed, she gave me a free breakfast and she is just a really lovely person. Also the staff in the bar and at breakfast is great. So nice and attentive. Still not a swanky hotel but I now find it more charming. The night staff could be improved. This...read full review

More Reviews(70)

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.