Wendy's in Springfield

“The food is pretty much always made well, including having crispy COOKED bacon instead of that undercooked floppy nearly raw bacon that others send out the door. And my burgers are always hot and fresh. The service leaves a lot to be desired tho... sometimes they are downright rude, other times they dont understand ANYTHING i say including the word no. I literally waited a few days ago in the drive thru for over 15 minutes and it was only me and 1 car in front of me.

Wheelchair accessibility: They are wheelchair accesible“

“I love Wendy's I really do and I do like this location but the last time I went there it was a disappointing and hilarious visit... when I went I side they said that I had to go through drive through then they didn't have several items and only had 2 cause types at that time. In the end my friend and I laughed it off due to them actually giving me so much pickles it filled a small cup for chilly ( I asked for a handful of pickles on the side ) 😅.. i was very happy they obliged my pickle addiction hahaha.. also for some reason I ended up with cheese on my chicken sandwich that I didn't ask for and did t really know how I felt about it ... lol“

“The Wendy's store in Springfield, Massachusetts have an issue with their frosty machine.Every time I go to buy a frosty day.They tell me it is broken and only a chocolate is available when it Is repaired, it should be fixed right?The first time this has happened 4 or 5 times could be more.I'm just so used to them telling me it's broken“