Wendy's
$ • Fast Food, Burgers
Hours:
1290 St James Ave, Springfield
(413) 276-6442
About Wendy's
Customers' Favorites
Wendy's Reviews
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I orderd at the drivethru and was given wrong drink. I went back and got the right drink order. I got home and I had a cup of ice instead of a small coke. It was a small and she filled ice all the way to the rim. Horrible customer service.
Horrible horrible horrible. I have been there on five different occasions each time I've tried to order a baked potato and every single time they tell me they're out of potatoes or it's going to take a half an hour to be cooked. So we ordered two sandwiches and a baked potato they told us weight off to the side it's going to be about ten minutes until your baked potato is done. We then waited for over 20 minutes for her to come out and say the baked potatoes weren't even started...read full review
Service is really Going down hill. It is like they no longer care about customer care. Just want to get your money and get you on your way.
Ratings
Menu
Hours
| Monday | 7AM - 3:30AM |
| Tuesday | 7AM - 3:30AM |
| Wednesday | 7AM - 3:30AM |
| Thursday | 7AM - 3:30AM |
| Friday | 7AM - 3:30AM |
| Saturday | 8AM - 3:30AM |
| Sunday | 8AM - 3:30AM |
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Wendy's is a nice place with great food, though service can be slow at times. The food is fresh, hot, and delicious, with only a few subpar experiences. Customers appreciate the food quality, noting it is one of the best out there, even if prices are rising. They offer good vegetarian options and are wheelchair accessible with ample parking. The friendly staff, including a kind woman who takes orders inside, adds to the experience, making it a recommendable spot for a yummy meal. However, some customers have faced issues with online orders getting mixed up and availability of items. Despite these hiccups, many find humor in their visits, and the restaurant remains a popular choice.