Wong Wok Restaurant
$ • Chinese
Hours:
749 Sumner Ave, Springfield
(413) 746-8084
About Wong Wok Restaurant
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Wong Wok Restaurant Reviews
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The Staff is RUDE AND CHEATED WITH THE BILL The waitress an older woman was so rude towards us while ordering. She throws the paper napkin and filled the water in the dirt glass. It was nasty. Furthermore they cheated the bill with additional $13. For 4 dishes (Chicken Noodle soup, Chicken Teriyaki - Small, Vegetable LoMein - Small, Kung Pao Chicken with Peanuts - LG) Bill came to $45. We paid with additional tip and while in the car we calculated the bill and it came around $32...read full review
Never eating there again! The server gave us dirty plates to eat from then got an attitude when I asked for clean dishes! She then takes them to the counter and uses the dirty wash rag she was cleaning tables with to wipe them down and tried to hand them back to me! I got upset refused to eat off those plates and she began talking loud in her language and brings me paper plates instead. No tip terrible service! Dirty do not recommend. I’m mad because I love the food! Been eating...read full review
Yummy food and fast service!
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 12 - 10PM |
The Wong Wok Restaurant offers a delightful Chinese dining experience with friendly and prompt service. The grilled and charred Chinese boneless spare ribs are a standout, while the other dishes, like the pan fried dumplings, chicken wings, and the flavorful chicken and broccoli, are also highly praised. The restaurant has a large selection of vegetarian options and is willing to make changes to meet customer needs. Customers should be cautious when ordering shrimp, as the preparation quality may vary, and some items like the chicken fingers can be overfried or served cold and oversized. Portions can sometimes be inconsistent, with some servings being small or large. For take-out orders, plastic covers are provided to keep food secure. Despite occasional waits, the restaurant's popularity is clear with a busy take-out business and packed lines during peak hours. The staff is known for their kindness, and many customers find the meals consistently good and satisfying.