Some of the worst Chinese food I’ve ever ordered. The rice is disgusting and the orange chicken has no crunch. Not to mention they charged me 2 extra dollars for FOUR PACKETS OF SOY SAUCE WORTH A PENNY A PIECE! CHEAP!
Atmosphere: 1
Food: 1
Service: 1
Jc Elcevich
Some of the BEST CHINESE FOOD in New England and you know we love Chinese...
Atmosphere: 3
Food: 5
Service: 5
Chris Avgoustakis
Absolutely disgusting overcooked food and found a baby roach in my lo mein. Do not eat here they are terrible compared to other places around. Also the lady host is rude as hell, overcharges ppl a service fee, and it's disgustingly rude to door dash drivers.
Atmosphere: 1
Food: 1
Service: 1
charles winston
The Best Chinese Food 😋 👌 😍 and Good Portions 👍 😋
Atmosphere: 5
Food: 5
Service: 5
Carolynn Lorion
Ordered on the busiest night of the year, I'm sure. Our food was fresh and portions were generous. We will always choose to oder from here. Staff were definitely dealing with timing frustration from customers but handled it well. I think people underestimated how popular this restaurant would be on new year's eve. You can only prepare orders so fast and getting them correct. I would rather wait and be able enjoy well prepared food then fast, cold and wrong.
Atmosphere: 5
Food: 5
Service: 5
Maritza Santiago
Food is good. They give you enough food for two people to eat. A little pricey though.
Atmosphere: 5
Food: 5
Service: 5
Alan Fry
The food is horrible. They dump salt in everything. It’s burnt chicken and low grade. Don’t eat here.
Atmosphere: 2
Food: 1
Service: 2
Michael Houle
THE FOOD WAS ICE COLD, THE WAITRESS WAS VERY RUDE, DISRESPECTFUL, FORCED TO PAY TIP FOR FOOD, THE OWNER WAS VERY RUDE, I DON'T RECOMMEND THIS PLACE OF BUSINESS TO EVER EAT AT, WILL BE CONTECTING THE BBB, POOR SERVICE... PLEASE AVOID THIS RESTAURANT........
Atmosphere: 1
Food: 1
Service: 1
Joshua Bruno
I don't know if you guys have different cooks or if your quality control is lacking but The food I've ordered lately has been horrible in comparison to how great you guys use to be. The rice was the only great part of the meal. Everything else was saturated in oil a very dark greasy oil and overly fried as if the deep Fryer oil has not been changed in a week. Egg rolls and shrimp rolls were dripping oil that was darker than soy sauce 😅 and no there was no sauce on the meal just using the comparison to articulate how dark the fried food was. This wasnt the first time this happened either and I usually give a food place only 3 chances but I've been ordering from you guys since 2015 but if I continue to have this type of experience with the food. I will have no choice but to take my business elsewhere. Which is unfortunate 😕
The counter help is very rude. They don't even tell you they are putting you on hold. Waited 10 minutes. Went to the restaurant and was waiting for service only to be ignored and her going to serve the person who came after me until I spoke up. The food took double the time she said it would.
Food: 3
Service: 1
John O'Melia
Giving it a 4 for take out —> it’s so good I don’t want it to change - if it goes viral lol 🤔😊 never a bad experience. Consistency of the food makes it stand out…. Hidden local gem. Me and my teenagers approve!
Atmosphere: 3
Food: 5
Service: 5
David Morrison
It’s terrible how I keep trying to speak to a manager because they keep hanging up on my face when all I’m asking for is spicy soup. These people are very rude and unprofessional. I’d rather take my money elsewhere because respect is given not earned so they would not have my heart earned money
Atmosphere: 1
Food: 1
Service: 1
Hector Aguilera
Best Chinese food in Springfield NBS
Atmosphere: 5
Food: 5
Service: 5
Ryan Stortz
Food was ok, not really to complain about, host/owner is always rude. This time I ordered less than I usually do cause had less people than usual and somehow paid more!
My order was 1 won ton soup 1 spring roll 1 lg beef lo mein 1 lg chicken fried rice 1 steamed dumplings 1 lg chicken finger 1 small crab rangoon 1 egg foo young pork 1 side of gravy
Per their website and the paper menu on the host stand, if you add all that up minus the unknown amount for an extra side of gravy is $74.05. I have a hard time believing they charged me more than the entree itself for a side of gravy though. I get there a little early I had to wait a bit for my food. Food comes out, she hands me my slip from the card machine 87. Something. Then she goes “oh, I forgot to add the spring rolls. You need to add 4.95 to the tip line.” That’s shady and I don’t appreciate how rude she was about it. Won’t be back.
Love the updates
Some of the worst Chinese food I’ve ever ordered. The rice is disgusting and the orange chicken has no crunch. Not to mention they charged me 2 extra dollars for FOUR PACKETS OF SOY SAUCE WORTH A PENNY A PIECE! CHEAP!
Atmosphere: 1
Food: 1
Service: 1
Some of the BEST CHINESE FOOD in New England and you know we love Chinese...
Atmosphere: 3
Food: 5
Service: 5
Absolutely disgusting overcooked food and found a baby roach in my lo mein. Do not eat here they are terrible compared to other places around. Also the lady host is rude as hell, overcharges ppl a service fee, and it's disgustingly rude to door dash drivers.
Atmosphere: 1
Food: 1
Service: 1
The Best Chinese Food 😋 👌 😍 and Good Portions 👍 😋
Atmosphere: 5
Food: 5
Service: 5
Ordered on the busiest night of the year, I'm sure. Our food was fresh and portions were generous. We will always choose to oder from here. Staff were definitely dealing with timing frustration from customers but handled it well. I think people underestimated how popular this restaurant would be on new year's eve. You can only prepare orders so fast and getting them correct. I would rather wait and be able enjoy well prepared food then fast, cold and wrong.
Atmosphere: 5
Food: 5
Service: 5
Food is good. They give you enough food for two people to eat. A little pricey though.
Atmosphere: 5
Food: 5
Service: 5
The food is horrible. They dump salt in everything. It’s burnt chicken and low grade. Don’t eat here.
Atmosphere: 2
Food: 1
Service: 2
THE FOOD WAS ICE COLD, THE WAITRESS WAS VERY RUDE, DISRESPECTFUL, FORCED TO PAY TIP FOR FOOD, THE OWNER WAS VERY RUDE, I DON'T RECOMMEND THIS PLACE OF BUSINESS TO EVER EAT AT, WILL BE CONTECTING THE BBB, POOR SERVICE... PLEASE AVOID THIS RESTAURANT........
Atmosphere: 1
Food: 1
Service: 1
I don't know if you guys have different cooks or if your quality control is lacking but The food I've ordered lately has been horrible in comparison to how great you guys use to be. The rice was the only great part of the meal. Everything else was saturated in oil a very dark greasy oil and overly fried as if the deep Fryer oil has not been changed in a week. Egg rolls and shrimp rolls were dripping oil that was darker than soy sauce 😅 and no there was no sauce on the meal just using the comparison to articulate how dark the fried food was. This wasnt the first time this happened either and I usually give a food place only 3 chances but I've been ordering from you guys since 2015 but if I continue to have this type of experience with the food. I will have no choice but to take my business elsewhere. Which is unfortunate 😕
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
The counter help is very rude. They don't even tell you they are putting you on hold. Waited 10 minutes. Went to the restaurant and was waiting for service only to be ignored and her going to serve the person who came after me until I spoke up. The food took double the time she said it would.
Food: 3
Service: 1
Giving it a 4 for take out —> it’s so good I don’t want it to change - if it goes viral lol 🤔😊 never a bad experience. Consistency of the food makes it stand out…. Hidden local gem. Me and my teenagers approve!
Atmosphere: 3
Food: 5
Service: 5
It’s terrible how I keep trying to speak to a manager because they keep hanging up on my face when all I’m asking for is spicy soup. These people are very rude and unprofessional. I’d rather take my money elsewhere because respect is given not earned so they would not have my heart earned money
Atmosphere: 1
Food: 1
Service: 1
Best Chinese food in Springfield NBS
Atmosphere: 5
Food: 5
Service: 5
Food was ok, not really to complain about, host/owner is always rude. This time I ordered less than I usually do cause had less people than usual and somehow paid more!
My order was
1 won ton soup
1 spring roll
1 lg beef lo mein
1 lg chicken fried rice
1 steamed dumplings
1 lg chicken finger
1 small crab rangoon
1 egg foo young pork
1 side of gravy
Per their website and the paper menu on the host stand, if you add all that up minus the unknown amount for an extra side of gravy is $74.05. I have a hard time believing they charged me more than the entree itself for a side of gravy though. I get there a little early I had to wait a bit for my food. Food comes out, she hands me my slip from the card machine 87. Something. Then she goes “oh, I forgot to add the spring rolls. You need to add 4.95 to the tip line.” That’s shady and I don’t appreciate how rude she was about it. Won’t be back.
Atmosphere: 1
Food: 3
Service: 1
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