Half an hour plus wait for a basic iced coffee ordered through the app lol
Jake From State Farm
*“Welcome to Dunkin’ Donuts, where the coffee is hot and the staff is hotter—hotter tempered, that is. I walked in ready for some caffeine, but what I got was a live performance of ‘Yellin’ at the Confused Guy:
I couldn’t understand what the girl was saying, and instead of clarifying, she just turned up the volume like I was hard of hearing. I felt like I was on a game show where the goal was to guess my order while being scolded. Plot twist: I lost.
After all that drama, it still took over five minutes for them to make my coffee, which somehow came out wrong. I ordered a regular coffee, but they handed me a cup of pure regret with a splash of bitterness—probably tears from whoever else they yelled at before me.
Long story short, I left with my dignity in shreds and a coffee I didn’t ask for. The drink? Eh, it was fine if you enjoy disappointment in liquid form. The customer service? Michelin-star level… if the stars are upside down. 10/10 would recommend if you’re craving coffee and a good verbal smackdown!”
missey smith
Always nice and cheerful
Jayson Crosby
I’ve put in orders on the app at different locations and most of them still made me wait but this Dunkins always handles it professionally even if it’s busy. I walk in and walk out, it’s ready on the shelf. That’s all I can ask for, thank you
Lisa Holt
They had to make my coffee twice because they couldn't get my order right I asked for hot coffee I repeated my order r times and still got an ice coffee did the same the second time and Finally got it right good thing I wasn't in a hurry
Atmosphere: 2
Food: 2
Service: 1
Maggie Spaulding
All the staff here are so pleasant and quick yet thorough with taking and making orders.
Atmosphere: 5
Food: 5
Service: 5
Serey K
I stood at the counter waiting to order for a solid 10 minutes. None of the staff acknowledged me and just continued to go about their business. They were running around preparing orders for the drive through and were panicking about the food being burnt and how they were still going to serve it regardless. After that, I left.
Atmosphere: 1
Food: 1
Service: 1
Mar Morrissey
got a sandwich and asked for white cheddar cheese and they put FOUR american cheese on it. why??? just why?
Lisa Beaupre
The Sterling Dunkin Donuts is the best location in MA. Products are made to perfection, the staff is super friendly and the store is impeccably clean!
Atmosphere: 5
Food: 5
Service: 5
Max Mills
Dunkin' Donuts is a breakfast paradise! Whether you're craving a rich coffee or a sweet treat, this place has it all. Their coffee is consistently delicious, and the donuts are a delightful indulgence. The convenience of their drive-thru and the friendly staff make each visit a breeze. Dunkin' Donuts offers a variety of menu options, making it perfect for breakfast on the go or a leisurely snack. It's a reliable choice for quality and taste, and I can't resist the temptation of their iconic donuts. Dunkin' Donuts is a place that never disappoints and keeps you running on smiles and caffeine!
Half an hour plus wait for a basic iced coffee ordered through the app lol
*“Welcome to Dunkin’ Donuts, where the coffee is hot and the staff is hotter—hotter tempered, that is. I walked in ready for some caffeine, but what I got was a live performance of ‘Yellin’ at the Confused Guy:
I couldn’t understand what the girl was saying, and instead of clarifying, she just turned up the volume like I was hard of hearing. I felt like I was on a game show where the goal was to guess my order while being scolded. Plot twist: I lost.
After all that drama, it still took over five minutes for them to make my coffee, which somehow came out wrong. I ordered a regular coffee, but they handed me a cup of pure regret with a splash of bitterness—probably tears from whoever else they yelled at before me.
Long story short, I left with my dignity in shreds and a coffee I didn’t ask for. The drink? Eh, it was fine if you enjoy disappointment in liquid form. The customer service? Michelin-star level… if the stars are upside down. 10/10 would recommend if you’re craving coffee and a good verbal smackdown!”
Always nice and cheerful
I’ve put in orders on the app at different locations and most of them still made me wait but this Dunkins always handles it professionally even if it’s busy. I walk in and walk out, it’s ready on the shelf. That’s all I can ask for, thank you
They had to make my coffee twice because they couldn't get my order right I asked for hot coffee I repeated my order r times and still got an ice coffee did the same the second time and Finally got it right good thing I wasn't in a hurry
Atmosphere: 2
Food: 2
Service: 1
All the staff here are so pleasant and quick yet thorough with taking and making orders.
Atmosphere: 5
Food: 5
Service: 5
I stood at the counter waiting to order for a solid 10 minutes. None of the staff acknowledged me and just continued to go about their business. They were running around preparing orders for the drive through and were panicking about the food being burnt and how they were still going to serve it regardless. After that, I left.
Atmosphere: 1
Food: 1
Service: 1
got a sandwich and asked for white cheddar cheese and they put FOUR american cheese on it. why??? just why?
The Sterling Dunkin Donuts is the best location in MA. Products are made to perfection, the staff is super friendly and the store is impeccably clean!
Atmosphere: 5
Food: 5
Service: 5
Dunkin' Donuts is a breakfast paradise! Whether you're craving a rich coffee or a sweet treat, this place has it all. Their coffee is consistently delicious, and the donuts are a delightful indulgence. The convenience of their drive-thru and the friendly staff make each visit a breeze. Dunkin' Donuts offers a variety of menu options, making it perfect for breakfast on the go or a leisurely snack. It's a reliable choice for quality and taste, and I can't resist the temptation of their iconic donuts. Dunkin' Donuts is a place that never disappoints and keeps you running on smiles and caffeine!
Recommended dishes: Donuts
Restaurantji Recommends
Too expensive for me
Atmosphere: 1
Food: 2
Service: 1
Great staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Charging Way too much for an egg cheese wrap..it's not
Food: 1
Service: 5
Very impressed with this DD's. Very fast, efficient and the coffee tastes great!
Atmosphere: 5
Food: 5
Service: 5
The woman at the AM drive thru window is genuinely the kindest, sweetest Dunks employee I've ever encountered.
Atmosphere: 5
Service: 5
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