Terrible coffee today. I think I got a cup of cream with a coffee flavoring. I actually think the poor kid working there wished he was anywhere else today. I don't blame him.
Atmosphere: 4
Food: 1
Service: 1
Jeff Kenney
We were heading to Mass Eye and Ear Tues. before last, stopped in to the Stoneham D+D around 9:45, for a quick sandwich and coffee. Service was efficient and received ething in a reasonable time. To the very impatient woman that came in shortly after (spouting off about being late for work) and others like her. Maybe if you planned your time more accordingly, you wouldn't be blaming others, for your own faults. TREAT OTHERS AS YOU EXPECT TO BE TREATED AND THE WORLD.... MIGHT BE A BETTER PLACE.
Atmosphere: 5
Food: 5
Service: 5
Zuleika Sala
Bacon was burnt, Loaded Chipotle bowl hash browns were burnt and hard to chew. Cashier was rude and didnt take our order correctly. Gave 3 stars in service only because guy came out saw our drinks and wondered what it was because it looked weird and he was kind enough to change it to what we actually ordered.
Atmosphere: 3
Food: 1
Service: 3
Rich Marino (Rich)
Just my hunch. It seems to me employees are swamped at times, maybe because of huge traffic count on street and right off Interstate Route 93. Seemed to lack that owner/manager helping-out-presence that makes a coffee shop work nicely. This is just my inference.
Atmosphere: 3
Food: 3
Service: 4
Reluctant Cartoonist
I walked 2 and a half miles both ways for my dunkin fix.
Atmosphere: 5
Food: 5
Service: 5
Karl Fronk
We like this location. We can order while driving down to Boston (or back) and pick up our drinks just of the highway. They make the latte's properly which is not true about 30 percent of the time with Dunkin, especially some locations. This is one of the good locations!
Atmosphere: 4
Food: 5
Service: 5
JESSE C
Clean, relatively fast, nice polite employees
Atmosphere: 5
Food: 5
Service: 5
Chris Sawicki
Slowest service but very clean
Jackie
In and out super fast and my order was 100% correct. Good hot breakfast sandwich.
Very friendly staff. Listened attentively and repeated back for clarification. Definitely will be going back
Atmosphere: 5
Food: 5
Service: 5
Marissa Arena
We asked for a medium iced coffee with caramel swirl and milk and the guy gave us a cup with just caramel swirl and milk and no coffee??? He also gave me oat milk for my coffee and not whole milk like I asked when I have allergies…
Service: 1
Tony Nguyen
One worker seems to get distracted easily... The first time I've waited for my coffee she claims someone took it. I see her walk over to the coffee area and my cup was half done she scrambled to make it and gave it to me (like I didn't see what just happened?). But today I came in early I saw her again, made my coffee half way. Customers came in she attended to them, took their order and made their coffee. While I waited still... Finally got my coffee. Two other times i've ordered coffee with a donut... just to see the coffee there and have to remind them about the donut. Too long of a wait, not coming back.
Jake W
They mess up the order every. Single. Time. Via app or in person. It seems like the manager just doesn’t care or hold anyone accountable, herself included. I’m amazed corporate office hasn’t stepped in.
Terrible coffee today.
I think I got a cup of cream with a coffee flavoring.
I actually think the poor kid working there wished he was anywhere else today.
I don't blame him.
Atmosphere: 4
Food: 1
Service: 1
We were heading to Mass Eye and Ear Tues. before last, stopped in to the Stoneham D+D around 9:45, for a quick sandwich and coffee. Service was efficient and received ething in a reasonable time. To the very impatient woman that came in shortly after (spouting off about being late for work) and others like her. Maybe if you planned your time more accordingly, you wouldn't be blaming others, for your own faults. TREAT OTHERS AS YOU EXPECT TO BE TREATED AND THE WORLD.... MIGHT BE A BETTER PLACE.
Atmosphere: 5
Food: 5
Service: 5
Bacon was burnt, Loaded Chipotle bowl hash browns were burnt and hard to chew. Cashier was rude and didnt take our order correctly. Gave 3 stars in service only because guy came out saw our drinks and wondered what it was because it looked weird and he was kind enough to change it to what we actually ordered.
Atmosphere: 3
Food: 1
Service: 3
Just my hunch. It seems to me employees are swamped at times, maybe because of huge traffic count on street and right off Interstate Route 93. Seemed to lack that owner/manager helping-out-presence that makes a coffee shop work nicely. This is just my inference.
Atmosphere: 3
Food: 3
Service: 4
I walked 2 and a half miles both ways for my dunkin fix.
Atmosphere: 5
Food: 5
Service: 5
We like this location. We can order while driving down to Boston (or back) and pick up our drinks just of the highway. They make the latte's properly which is not true about 30 percent of the time with Dunkin, especially some locations. This is one of the good locations!
Atmosphere: 4
Food: 5
Service: 5
Clean, relatively fast, nice polite employees
Atmosphere: 5
Food: 5
Service: 5
Slowest service but very clean
In and out super fast and my order was 100% correct. Good hot breakfast sandwich.
Atmosphere: 5
Food: 5
Service: 5
It’s a Dunkin. Good service and good coffee.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Poor quality
Atmosphere: 2
Food: 1
Service: 2
Very friendly staff. Listened attentively and repeated back for clarification. Definitely will be going back
Atmosphere: 5
Food: 5
Service: 5
We asked for a medium iced coffee with caramel swirl and milk and the guy gave us a cup with just caramel swirl and milk and no coffee??? He also gave me oat milk for my coffee and not whole milk like I asked when I have allergies…
Service: 1
One worker seems to get distracted easily... The first time I've waited for my coffee she claims someone took it. I see her walk over to the coffee area and my cup was half done she scrambled to make it and gave it to me (like I didn't see what just happened?). But today I came in early I saw her again, made my coffee half way. Customers came in she attended to them, took their order and made their coffee. While I waited still... Finally got my coffee. Two other times i've ordered coffee with a donut... just to see the coffee there and have to remind them about the donut. Too long of a wait, not coming back.
They mess up the order every. Single. Time. Via app or in person. It seems like the manager just doesn’t care or hold anyone accountable, herself included. I’m amazed corporate office hasn’t stepped in.
Atmosphere: 1
Food: 1
Service: 1
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