Dunkin'
128 Franklin St, Stoneham
(781) 279-0153
Recent Reviews
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Id leave 0 stars if I could. No one speaks any English. Went for an interview and ended up just walking out because I was sitting there for 30 mins and no one got the manager. After reading reviews I'm glad I dont work there. It's very blah no decorations or anything. Few times I have ordered from this location it wasn't good at all either. Choose another location!!
Atmosphere: 1
Food: 1
Service: 1
Great food and very friendly staff! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich, Dunkin' Energy
I'm a Massachusetts native that returns occasionally for work. I usually look forward to a nostalgic visit to Dunkin Donuts in its own backyard.
I remember the ritual stop on the way to work.. and then on the way home from work seeing it full of fellow construction workers, flirting with the girls behind the counter. She always knew my order.
But when I was in the Boston area recently, I went to 3 different shops in the Woburn Stoneham Wakefield area and this is what they look like. There is no decor to make it feel like Dunkin. The people behind the counter are just grinding away at their job manufacturing coffee drinks.
Its just a coffee kiosk with a Dunkin Donuts sign.
Atmosphere: 1
Food: 1
Service: 1
I'm a diabetic and it's very important that any and all employees ask every customer who orders a hazelnut iced coffee if they want a hazelnut shot, that I wanted, or a hazelnut swirl. I wondered why my hazelnut iced coffee tasted so sweet. I had them use splendor instead of sugar. So I got sugar that is very dangerous to a diabetic. It wasn't busy at all and no need to be fast and careless. I'm switching to Starbucks, which is at Stop and Shop. They are meticulous, taking their time making the customers drinks. Also, they don't skimp at all on their ingredients like whip cream, caramel sauce, and crunchy toppings on frozen drinks.
Atmosphere: 1
Food: 1
Service: 2
I always order through app and take it out. Food is okay. Service is fine. Though the atmosphere is a little dull. Not a place that you want to sit and eat. Just take it out
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Donuts, Croissant
I’ve come here a handful of times because it’s closest to my house. I always order ahead on the app and place the order before I leave my house and i’ve never had an order ready on time.Yesterday was the final straw when I came to pick up my order. The store was completely empty with its 3 employees all laughing and chatting at the counter. Mind you I was only picking up a couple donuts.Please tell me what’s the point of ordering 5-10 minutes ahead of time when I still need to get in line and wait to tell you you forgot my order or half my order? This place never gets it right
This dunkin donuts is awful I got a egg cheese pancake wrap and it was cold and I also got a croissant burnt and I wanted a butter on it and they did not put butter on it train your employees to be better at their job we pay a lot of money for Dunkin' donuts for it not to be
Atmosphere: 1
Food: 1
Service: 1
Only came here once or twice in its time. Meh.Only reason for my review is the horrendous traffic it causes during the morning and after school.Bad enough stoneham high causes a backup,The one way entry and exit from Dunks just adds that extra sweetness to your day. And not in a good sense.Really wish they’d build a back entrance so people can exit easier. Just insanityThere will come a point where we simply can’t drive down here.
Atmosphere: 1
Food: 1
Service: 1
My wife just buy a cinnamon bagel . Bagel was very hard .Guys food are too expensive to give costumer left over that’s unfair from a big company like Dunkin’ Donuts.
Out of everything, worst
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I don't like Dunkin's food, I prefer coffee better.
Atmosphere: 3
Food: 1
Service: 4
The service is very bad, they take a long time to serve you a coffee, but they are too busy to take too long.
Good coffee
Great service, coffee and doughnuts.
Atmosphere: 5
Food: 5
Service: 5
Good servive
Atmosphere: 4
Food: 4
Service: 4
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