Extremely friendly owner and greetings every time I go in, quick service and tasty food!!! Fair prices too with the portion sizes for the combo plates :)
Anderson Illanes
The Man and the lady who own the place are some of the Nicest people I’ve ever met, and with only the 2 of them in the kitchen they make many amazing dishes.
Stella Lynelle Engel
GREAT hot and sour soup and mushroom egg foo young and the rest of the food was good too. Easy online menu and ordering system. Kind and friendly people.
Kristen Grant
Simply horrible! 2 of the 4 people who ate ended up vomiting most of the night! They took an hour longer than the estimated time for a pick-up, the order was missing 3 items, which we were not driving back to get once home and discovered this. The food was just gross. The woman working the counter asked the all 3 ppl who came in including me to TIP!! It was such an inappropriate thing to do. Never in my life has anyone working in the service industry asked me for a tip. It is a cheesy ignorant thing to do. Tip why?? For the night we then spent throwing up? The extra hpur it took to make our food? For the missing items we paid for? A tip is for a job WELL done, gratuity means one shows graditide to the people who did things correctly and served you properly somehow, this was not the case here on any level. They should be embarrassed to ask for a tip, ashamed they took an hour longer, and disgusted they sold us food that made us sick. Classless move Hong Kong CityWe basically paid $66.00 for 4 plates that came with a side of food poisoning. **Do yourself a favor and avoid this place.
Wsg
Got food poisoning last night here. The food tasted terrible, nobody in our group of 3 could even finish a quarter of their plates then 2 of us were sick all night. For a pickup.order our food was over an hour late, we had 3 items missing when we finally got home with it and noticed it wasn't worth going back. The counter person actually ASKED for a tip! Who does that?!? She did this to the 3 ppl who came in while I waited as well. So tacky to do. The nerve of this women. I'd advise you avoid this place. They should be ashamed of their practices, from timing, to quality, to fulfillment, to staff.
Matt LeBlanc
I had a terrible experience with this restaurant. I mistakenly ordered from them thinking it was the restaurant in my hometown (they have the same name). I do not dispute it was my fault; however, I tried to cancel the order as to not waste the food. I didn’t even ask for a refund. The person on the phone was yelling at me that it was “my fault and my loss.” All I wanted to do was cancel the order as I live close to 2 hours away. If you live in the area, please avoid. The saddest part of this is that I actually tipped the restaurant for my pick up order …
Lauren Clarke
Horrible service. Tried to ask for a refund for an order that was canceled. I understand there are some circumstances where this may not be allowed. However, I did not need to be screamed at on the phone by the “manager” telling me it’s “my fault” and then he hangs up the phone on me twice. Obviously will not be returning or would recommend. Charged me $50 for an order I could not pick up.
roswell saldivar
Ordered a combination plate over the phone; pork lo mein, orange chicken with boneless spareribs. The guy on the phone sounded disappointed? Ok, 10 minutes food is quick. Go inside to pick up very nice lady. Get home enjoying meal every taste good but the orange chicken… or so I thought, THEY LEFT OUT THE CHICKEN!! I’m willing to pay for what I ordered, just tell me the up-charge. don’t lie to your customers and try to deceive them. Really sucks finding good Chinese food places..
Ali
My boyfriend and I had been here a couple months ago and decided to order from here again tonight. We ordered an orange chicken como plate and a couple appetizers to split. The gentleman taking our order sounded audibly upset that that was all we were ordering and then the orange chicken had no chicken in it.. it was all breading/dough in the orange chicken sauce. Very disappointed and probably won’t order from here again.
bostonPhD
If I could give them no stars, I would! I ordered the chicken chow mein lunch special and was very puzzled by what I ended up getting. I ordered chow mein in other restaurants before, so what Hong Kong City deems "chow mein" was surprising to say the least. Instead of something akin to lo mein with actual noodles (that are fried), I got a small bowl FILLED with bean sprouts and some tiny pieces of boiled chicken. At first I thought they gave me the wrong order, but what I initially thought was an extra appetizer (that some Chinese restaurants would give to customers for free) was actually the fried noodles part. I've tried giving this restaurant a chance, ordering here three or four times, but each time the food was average to awful. This was the last straw and I won't be returning here anymore. Stoneham residents - you deserve al Chinese restaurant that serves excellent food, not one that proclaims themselves to be the "Best Chinese" food in Stoneham. Even if this is the only Chinese food place you've been too, the quality is so bad.
The placed burned down once. Should have stayed that way.I'm not quite sure what happened to them, but they somehow went from bad to worse. From a guy that simply answers the phone with "Helloooo?" (without saying who they are) to the cashier being reluctant to a hand over more than 1 fork for 3 meals. The fried rice tastes like, well...nothing because it has no taste. They could use a basic English and math class because they've twice tried to "forget" my change. Let's home Stoneham opens up some more take out places, fast.
Erick Splettstoesser
Not so good sorry
SALIM MASALAWALA
Ok not that great as expected. Well this was the first time I tried it.
ronnie ribeiro
Just going to say that the people here are beyond rude and could care less about their customers. I called to not even ask for a refund but to tell them my wife found a hair in the rice. I was just letting the guy know immediately got an attitude and was told to stop playing games. After going back and forth to try to have him understand he eventually hung up on me. Will never go back here again and really urge people to try somewhere else. There are many many choices to choose from then the food here that wasnt even that good.
Laura S
I’m sorry to right a negative review. I went to grab a quick meal and it’s hard for me to not like any Chinese food but this was bad. Pork fried rice was tasteless except for the small pieces of pork. I also found a hair in it so it immediately went in the trash. The egg rolls did not taste right. Not sure if it was the wrapper they used or the filling. They just tasted different or off. I went there as China moon closed. Maybe it was just an off day?
Extremely friendly owner and greetings every time I go in, quick service and tasty food!!! Fair prices too with the portion sizes for the combo plates :)
The Man and the lady who own the place are some of the Nicest people I’ve ever met, and with only the 2 of them in the kitchen they make many amazing dishes.
GREAT hot and sour soup and mushroom egg foo young and the rest of the food was good too. Easy online menu and ordering system. Kind and friendly people.
Simply horrible! 2 of the 4 people who ate ended up vomiting most of the night! They took an hour longer than the estimated time for a pick-up, the order was missing 3 items, which we were not driving back to get once home and discovered this. The food was just gross. The woman working the counter asked the all 3 ppl who came in including me to TIP!! It was such an inappropriate thing to do. Never in my life has anyone working in the service industry asked me for a tip. It is a cheesy ignorant thing to do. Tip why?? For the night we then spent throwing up? The extra hpur it took to make our food? For the missing items we paid for? A tip is for a job WELL done, gratuity means one shows graditide to the people who did things correctly and served you properly somehow, this was not the case here on any level. They should be embarrassed to ask for a tip, ashamed they took an hour longer, and disgusted they sold us food that made us sick. Classless move Hong Kong CityWe basically paid $66.00 for 4 plates that came with a side of food poisoning. **Do yourself a favor and avoid this place.
Got food poisoning last night here. The food tasted terrible, nobody in our group of 3 could even finish a quarter of their plates then 2 of us were sick all night. For a pickup.order our food was over an hour late, we had 3 items missing when we finally got home with it and noticed it wasn't worth going back. The counter person actually ASKED for a tip! Who does that?!? She did this to the 3 ppl who came in while I waited as well. So tacky to do. The nerve of this women. I'd advise you avoid this place. They should be ashamed of their practices, from timing, to quality, to fulfillment, to staff.
I had a terrible experience with this restaurant. I mistakenly ordered from them thinking it was the restaurant in my hometown (they have the same name). I do not dispute it was my fault; however, I tried to cancel the order as to not waste the food. I didn’t even ask for a refund. The person on the phone was yelling at me that it was “my fault and my loss.” All I wanted to do was cancel the order as I live close to 2 hours away. If you live in the area, please avoid. The saddest part of this is that I actually tipped the restaurant for my pick up order …
Horrible service. Tried to ask for a refund for an order that was canceled. I understand there are some circumstances where this may not be allowed. However, I did not need to be screamed at on the phone by the “manager” telling me it’s “my fault” and then he hangs up the phone on me twice. Obviously will not be returning or would recommend. Charged me $50 for an order I could not pick up.
Ordered a combination plate over the phone; pork lo mein, orange chicken with boneless spareribs. The guy on the phone sounded disappointed? Ok, 10 minutes food is quick. Go inside to pick up very nice lady. Get home enjoying meal every taste good but the orange chicken… or so I thought, THEY LEFT OUT THE CHICKEN!! I’m willing to pay for what I ordered, just tell me the up-charge. don’t lie to your customers and try to deceive them. Really sucks finding good Chinese food places..
My boyfriend and I had been here a couple months ago and decided to order from here again tonight. We ordered an orange chicken como plate and a couple appetizers to split. The gentleman taking our order sounded audibly upset that that was all we were ordering and then the orange chicken had no chicken in it.. it was all breading/dough in the orange chicken sauce. Very disappointed and probably won’t order from here again.
If I could give them no stars, I would! I ordered the chicken chow mein lunch special and was very puzzled by what I ended up getting. I ordered chow mein in other restaurants before, so what Hong Kong City deems "chow mein" was surprising to say the least. Instead of something akin to lo mein with actual noodles (that are fried), I got a small bowl FILLED with bean sprouts and some tiny pieces of boiled chicken. At first I thought they gave me the wrong order, but what I initially thought was an extra appetizer (that some Chinese restaurants would give to customers for free) was actually the fried noodles part. I've tried giving this restaurant a chance, ordering here three or four times, but each time the food was average to awful. This was the last straw and I won't be returning here anymore. Stoneham residents - you deserve al Chinese restaurant that serves excellent food, not one that proclaims themselves to be the "Best Chinese" food in Stoneham. Even if this is the only Chinese food place you've been too, the quality is so bad.
Restaurantji Recommends
The placed burned down once. Should have stayed that way.I'm not quite sure what happened to them, but they somehow went from bad to worse. From a guy that simply answers the phone with "Helloooo?" (without saying who they are) to the cashier being reluctant to a hand over more than 1 fork for 3 meals. The fried rice tastes like, well...nothing because it has no taste. They could use a basic English and math class because they've twice tried to "forget" my change. Let's home Stoneham opens up some more take out places, fast.
Not so good sorry
Ok not that great as expected. Well this was the first time I tried it.
Just going to say that the people here are beyond rude and could care less about their customers. I called to not even ask for a refund but to tell them my wife found a hair in the rice. I was just letting the guy know immediately got an attitude and was told to stop playing games. After going back and forth to try to have him understand he eventually hung up on me. Will never go back here again and really urge people to try somewhere else. There are many many choices to choose from then the food here that wasnt even that good.
I’m sorry to right a negative review. I went to grab a quick meal and it’s hard for me to not like any Chinese food but this was bad. Pork fried rice was tasteless except for the small pieces of pork. I also found a hair in it so it immediately went in the trash. The egg rolls did not taste right. Not sure if it was the wrapper they used or the filling. They just tasted different or off. I went there as China moon closed. Maybe it was just an off day?
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