Applebee's Grill + Bar
120 Charlton Rd, Sturbridge
(508) 347-0174
Recent Reviews
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I came in as a party of 7, one baby - 4 children and two adults. We were told 15 minute wait. A party of 6 walked in after us and was seated immediately. Strange behavior because the baby just needed a high chair. After awhile they sat us. We ordered sprite, I took one sip and informed the waitress we had soda water and they needed to change their syrup. She asked if I wanted something else I said no I would just wait for the syrup to be changed and take another sprite. She looked at me like I had three heads and said she would tell someone else. 20 minutes go by and we get our apps, whoever dropped them off asked if we needed refills, I explained I was waiting for a new drink already because the syrup was out. She left and came back apologetically with fresh drinks. Food was below average, Cajun pasta was so spicy it was inedible. Sweet Ribs were spicy, burger was cooled and stuck to the sizzle platter. Fries tasted like you were licking a salt block. Waste of a night out, a shame because we were celebrating two birthdays today. Oh - as we were leaving some waitresses charged through all of us with the nastiest look on her face. Serious lack of respect for any patron here by the staff. I’ll come back for half priced apps at the bar, maybe. Never again for a family meal.
Edited to add a star: The management did reach out to address concerns of mine and offered a gift card. While I did not expect this - it is appreciated. Hopefully staff will be trained on these issues and will have a better experience when we try again.
Atmosphere: 2
Food: 2
Service: 1
Good food especially boneless buffalo wings
Atmosphere: 4
Food: 5
Service: 4
The o m cheese burger is great
Atmosphere: 5
Food: 5
Service: 5
We sripped in for a couple drinks and an app... we ordered some beef nachos... it was a platter of crumbs... the manager made things right and brought a fresh platter of chips... was still a nice night out
Atmosphere: 3
Food: 3
Service: 5
Waitress was horrible forgot everything you asked for. Salad was soaked in buffalo sauce inedible. Replacement chicken tenders were inedible. Asked for lemon 3x waitress forgot. Asked for coleslaw waitress brought fries . We asked she forgot. Expensive as hell. And horrible. I advise you stick to mcdonalds and save yourself 50$.
Atmosphere: 3
Food: 1
Service: 1
Seated quickly, served quickly. Food was good, though I'm pretty sure every burger, regardless of requested doneness, is medium well.
Atmosphere: 5
Food: 4
Service: 5
Always great service here. Theyre always fast with the service, waitresses/waiters are always polite, prices are great!
Atmosphere: 5
Food: 5
Service: 5
Food was fair. Chicken was standard breast with some kind of sauce, however Cajun seasoning was not apparent. Ribs were dry and lacking much meat. Fries were luke warm.
Service was lacking follow-up to see if everything was OK until well into the meal. Also sat with an empty drink; when I was finally asked if I wanted another we were wrapping up eating.
Server told us who the manager was when we were seated for some reason, and if I ever saw that person I would have mentioned some of these issues.
Atmosphere: 3
Food: 2
Service: 2
Alison k
Atmosphere: 5
Food: 5
Service: 5
Alison is awsome. She give us toys 👍
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
A middle of the road stop for a quick bite.
Atmosphere: 3
Food: 4
Service: 4
Had a nice pre movie meal. Alison gave us complimentary rubber ducks that my nephew loved! Thanks for the friendly service!
Atmosphere: 5
Food: 4
Service: 5
evenings after 9pm appitizers half off, server was awesome. she checked on me thruout the meal.
Atmosphere: 4
Food: 4
Service: 4
Great food. Great people. Great time!
Atmosphere: 5
Food: 5
Service: 5
The manager was present and Jessica is a fabulous servant !
Atmosphere: 5
Food: 5
Service: 5
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