This place has gone completely downhill ever since Branden left! Nobody made my sandwich like he did. Plus, they're always out of bread. Whenever I walk into this Subway, I am immediately met with disappointment. The current employees could learn a thing or two from Branden. He made my sandwiches with pride and always made me feel included in the process. It wasn't just a sandwich; with Branden, it was a work of art. Wherever he is now, I hope Branden is continuing to change the lives of others. His customer service is top notch, and I pity the fool who didn't see that in him. The next time I want a sandwich, I'll just go down the road to Cumberland Farms and grab a nearly expired Egg Salad and call it a day.
Atmosphere: 1
Food: 1
Service: 1
Mrs Dinnan
Came in today for two sandwiches. Upon approaching the counter there was a younger lady I think named Alissa? She was “training”two people about menu changes whose names were Fiona and Matt. While her back was to Matt while she waited on the person in front of us she was explaining the menu changes. Everyone she spoke to him he rolled his eyes. While she was making our sandwiches she clearly told “Matt” to Not spray the glass cleaner on the glass but on the rag. He sprayed it on the glass and the over spray went on the food prep area. If she had not finished making our sandwiches… we would have walked away. Upon Alissa’s departure from the store I would think because her shift ended, they moved so slow, didn’t speak to anyone. Fiona was left to make sandwiches alone while Matt just walked around with a clip board. There were at one time more than 3 people in line waiting…. He never stepped in to HELP! We sat at our table and watched Matt temp food and not speak to ONE CUSTOMER! He spent most of his time in the back… Wouldn’t one think upon training folks that rush hour, supper time would be a reason for two people to help?? Once they were left alone they were in no hurry to move and get the line down. I snapped this picture to show how while we were eating Matt spent most of his time.
Drivers are coming in expecting to Not have to wait 20 minutes for a sandwich or service!
Service: 1
Danny O'Hara
my sandwich was made so poorly I just go home opened the bag and had to throw it away
Atmosphere: 1
Food: 1
Service: 1
crobidoux
the lady who served me was pissed off, didn’t ask any questions, and crushed my sandwich when i said i wanted a foot long. pretty sure it was the manager, she was a little bigger and had dyed hair in a bun.
Atmosphere: 1
Food: 1
Service: 1
James OConnor
Website states open til 10. I arrived @ 8:25, all lights out. Girl mopping floor states “we are closed”. Told me closing time is 9, but they shut down at 830
Several other customers also turned away. Business must be GREAT to shutdown an hour and a half early
Atmosphere: 1
Service: 1
Samantha Weaver
I’m not sure what happened. This used to be one of the “good” subways but twice now we have had undercooked bread and soggy subs. The sogginess seemed to be a combination of wet lunchmeat, wet lettuce, overripe tomatoes, too much sauce, and undercooked bread that just falls apart. First time I thought it was a fluke, second time I was just disappointed.
Atmosphere: 3
Food: 2
Service: 3
Isabelle Glass
Went at 7:30pm only to be turned away because they were closing up for the night. Please update your store hours.
Deborah Finnegan
I ordered a sandwich for takeout from the Sturbridge Walmart subway and was very pleased with the service. The gentleman was very pleasant. The sandwich was very good but I was most impressed with the service.
Earl Kendricks
Went to get food & it was packed with customers she assured us it will take a little time & worked with us. She did that with a smile (I tipped 25$) God bless that lady. Her name was (Jamie)
Brandon was amazing and he was so nice however all the veggies I noticed were completely frozen and they were also frozen on both my friend and I’s sandwhiches. Not really “Fresh”
Frank D DiLiddo III
I've been eating. Here for years, I don't know what happened recently but the vegetables looked awful. They don't make the sandwiches the same as They used to, they certainly don't do it like every other Subway. Unless thing's change, I won't be back.
Amber Willey
Every time I go, which is often. I always make sure Brandon makes my sandwich. He is the absolute best! My sandwich always tastes best when Brandon blesses it 🙏 food & bread is always fresh, always clean, soda always have plenty syrup. This subway stays 100% at all times. Thank you Brandon for always making me the best most yummy sandwiches!! Highly recommend 10/10!
Very fast and friendly after a Walmart XMAS shop
Atmosphere: 5
Food: 5
Service: 5
This place has gone completely downhill ever since Branden left! Nobody made my sandwich like he did. Plus, they're always out of bread. Whenever I walk into this Subway, I am immediately met with disappointment. The current employees could learn a thing or two from Branden. He made my sandwiches with pride and always made me feel included in the process. It wasn't just a sandwich; with Branden, it was a work of art. Wherever he is now, I hope Branden is continuing to change the lives of others. His customer service is top notch, and I pity the fool who didn't see that in him. The next time I want a sandwich, I'll just go down the road to Cumberland Farms and grab a nearly expired Egg Salad and call it a day.
Atmosphere: 1
Food: 1
Service: 1
Came in today for two sandwiches. Upon approaching the counter there was a younger lady I think named Alissa? She was “training”two people about menu changes whose names were Fiona and Matt. While her back was to Matt while she waited on the person in front of us she was explaining the menu changes. Everyone she spoke to him he rolled his eyes. While she was making our sandwiches she clearly told “Matt” to
Not spray the glass cleaner on the glass but on the rag. He sprayed it on the glass and the over spray went on the food prep area.
If she had not finished making our sandwiches… we would have walked away.
Upon Alissa’s departure from the store I would think because her shift ended, they moved so slow, didn’t speak to anyone. Fiona was left to make sandwiches alone while Matt just walked around with a clip board. There were at one time more than 3 people in line waiting…. He never stepped in to HELP!
We sat at our table and watched Matt temp food and not speak to ONE CUSTOMER! He spent most of his time in the back…
Wouldn’t one think upon training folks that rush hour, supper time would be a reason for two people to help??
Once they were left alone they were in no hurry to move and get the line down.
I snapped this picture to show how while we were eating Matt spent most of his time.
Drivers are coming in expecting to
Not have to wait 20 minutes for a sandwich or service!
Service: 1
my sandwich was made so poorly I just go home opened the bag and had to throw it away
Atmosphere: 1
Food: 1
Service: 1
the lady who served me was pissed off, didn’t ask any questions, and crushed my sandwich when i said i wanted a foot long. pretty sure it was the manager, she was a little bigger and had dyed hair in a bun.
Atmosphere: 1
Food: 1
Service: 1
Website states open til 10. I arrived @ 8:25, all lights out. Girl mopping floor states “we are closed”. Told me closing time is 9, but they shut down at 830
Several other customers also turned away. Business must be GREAT to shutdown an hour and a half early
Atmosphere: 1
Service: 1
I’m not sure what happened. This used to be one of the “good” subways but twice now we have had undercooked bread and soggy subs. The sogginess seemed to be a combination of wet lunchmeat, wet lettuce, overripe tomatoes, too much sauce, and undercooked bread that just falls apart. First time I thought it was a fluke, second time I was just disappointed.
Atmosphere: 3
Food: 2
Service: 3
Went at 7:30pm only to be turned away because they were closing up for the night. Please update your store hours.
I ordered a sandwich for takeout from the Sturbridge Walmart subway and was very pleased with the service. The gentleman was very pleasant. The sandwich was very good but I was most impressed with the service.
Went to get food & it was packed with customers she assured us it will take a little time & worked with us. She did that with a smile (I tipped 25$) God bless that lady. Her name was (Jamie)
Restaurantji Recommends
Brandon was amazing and he was so nice however all the veggies I noticed were completely frozen and they were also frozen on both my friend and I’s sandwhiches. Not really “Fresh”
I've been eating.
Here for years, I don't know what happened recently but the vegetables looked awful. They don't make the sandwiches the same as They used to, they certainly don't do it like every other Subway. Unless thing's change, I won't be back.
Every time I go, which is often. I always make sure Brandon makes my sandwich. He is the absolute best! My sandwich always tastes best when Brandon blesses it 🙏 food & bread is always fresh, always clean, soda always have plenty syrup. This subway stays 100% at all times. Thank you Brandon for always making me the best most yummy sandwiches!! Highly recommend 10/10!
Branden was friendly and food was good!
Loved the food, and really nice workers!
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