Five Guys

980 Paradise Rd Suite 2, Swampscott
(781) 595-1300

Recent Reviews

Earle Laro

Best burgers and fries in the country. Awesome staff and great atmosphere. Professional people doing an incredible job even when their super busy. Always smiles on their faces.

Atmosphere: 5

Food: 5

Service: 5

stefani mccabe

Order is always correct place very clean great

Atmosphere: 5

Food: 5

Service: 5

J

You will love all the burgers with every topping you can think of. You will like having a tall bag of fries. The milkshake is almost good enough to stop in for by itself. It's the price that is gonna smack a bit.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Fries

Robert Salter

Excellent cheeseburger, ready on time and great french fries.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

joe shmoe

Overall good store besides the dude outside named 'McLovin from Hawaii.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Cheese

Robert Toy-Giles

I am not one to go out of my way to post about personal experiences and write a review, but this was probably one of the worst experiences I have ever had at a food industry.My family and I were a party of 6 so I knew it was going to be a big order but right from the beginning we were 'greeted' in a rude manner by the Manager, Yuleima. My mother was the first to order and Yuleima kept signing and rolling her eyes just simply from my mother ordering food. We are a very kind and understanding family but this felt very unnecessary. It mad the whole experience not great from the beginning. We then got to my brother-in-law who was trying to order and he repeated multiple times no mushrooms on his order and Yuleima repeated it back in a rude tone. We also ordered 3 milkshakes after all of our orders.Once we received everything, we noticed that there was mushrooms on the burgers that were suppose to be without, we did not say anything about it since it was not a big deal. Though, we found we were missing one of your milkshakes so we asked to receive the 3rd - we talked to another worker there about making us a 3rd milkshake and they gave us a little bit of a hard time but we provided proof of ordering a 3rd shake. We received it, but a few minutes later Yuleima came over to where we were sitting and started causing us of trying to get a free milkshake after we had provided proof and paid for everything. This was very uncalled for as we were just trying to enjoy our time together as a family. She not only accused us, but even after we provided proof of the order we did not even receive a 'thank you for the explanation' - as soon as she found she made a mistake she just walked away.I then decided to confront her and acknowledge that this was a very rude thing to do considering we had family form out of town visiting and that we did not even mention anything about her messing up our order. At the end of my conversation with Yuleima all I asked for was an apology and she started speaking in Spanish and eventually said, "Okay, whatever".Worst experience from a food restaurant, and I would never go back to this place ever again. I hope this does not happen to anyone else that goes there, but to be treated this way from there manager is uncalled for.

Atmosphere: 3

Food: 2

Service: 1

Angel Peña

The food, service, restaurant cleanliness always on point.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Bacon Cheeseburger, Fries

J. Mark Carper,_Ed.D.

UPDATE, DEC. 4, 2023: MY LATEST: I'm back in the fold: ☆☆☆☆& 1/2 That's 4.5 stars, folks. Overall - OK, the "atmosphere:" fair-to-middlin' ~Howsomever (cf "Pogo," I think, from the 'wayback): Hit don't matter none!Good - ALWAYS - The fries, burgers and dogs are consistent from one order to the next. Right down the street, too.What's not to like?!Oh - Well... There IS one thing that's not to like: PRICES! I mean, almost $50 for 2 burgers, one large French fries, and a hot dog! Can't beLIEVE it doesn't deter me!All in all, I guess the numbers don't lie: I LOVE it!------------2 Dogs at 5 Guys - Excellent ☆☆☆☆☆That was then...This is now: ☆- Read: "Star-minus"March '21.Ordered - & PAID - online.Waited @ "Rsvd for Pick up" spot after putting in car make, yr. etc. After 5~10 min. of Zero Activity there, reluctantly went inside and inquired - Admittedly a titch grumpily- alas, this did NOT improve -Was cheerfully told, offhandedly, "Oh, we don't offer curbside pickup for online orders... "I ask you: For what, then?

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Five Guys Style, Diet Coke Bottle, Hamburger, Cajun Style, Little Hamburger, Fries, Junion Bacon Cheeseburger with Jalapeno Tomato Grilled Onions Ketchup and Mayo, Regular Fries

オークガブリエル

Was picking up an uber eats delivery order, ended up waiting over 5 mins, for staff to finish preparing everything to be delivered. Overall it was ok, but probably could improve on efficiency since there was only one customer at the time I arrived waiting for his order.

Atmosphere: 3

Food: 3

Service: 3

PSM MotorSports

Ordered a cheeseburger with lettuce, mustard & mayo ONLY...it also had mushrooms on it...yuk!

Atmosphere: 4

Food: 4

Service: 4

Keven Watts

I wanted a BAG of fries from here, but what I got was a medium fry in a larg fry box for 7$$

Atmosphere: 2

Food: 1

Service: 3

Lester Maine

If people order no bread, it’s for a reason. Stop consistently messing up

Atmosphere: 1

Food: 1

Service: 1

LastManStanding

Good food, a bit pricey though... The Cheeseburger was fresh and juicey., the fries were hot and crisp. Overall the food was great but I was not a fan of the price.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger, Fries

Linda Donahue

Food is good French fries are way too salty. I don’t like having to go in and wait for my order when I called it in 20 mins prior.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Hamburger, Fries

Striped Bass angler

as usual the greedy people at 5 guys cant spare a bun to have a bug mac style sandwitch or even have a working milk shanke machine and they can only add 1 patty to a grilled cheese an not 2 so stupid.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hamburger

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