Food was off today. Kinda bland and salty. Got the nachos with ground beef. Disappointed as everything looked good and I usually love this place.
Atmosphere: 5
Food: 3
Service: 4
Sarah D
I was there to get food for me and my coworkers one of whom does not eat meat and I literally had to bring her back a bowl with rice and salsa because they were out of vegetables and this was around 7:00 p.m. it wasn't super late or anything and on top of that when I got back to work I told them that I would never go there again because it was just depressing. The counter staff acted like they were doing me a favor by having jobs there and like I said the food was severely lacking.
Atmosphere: 1
Food: 2
Service: 2
Victor Piglowski
Quick and kind service. On average pretty good serving sizes for a make-to-order burrito/bowls.
Atmosphere: 5
Food: 4
Service: 5
Nolan Riley
Everything was wonderful from start to finish.
Atmosphere: 5
Food: 4
Service: 4
KENDRICK JEAN-FRANCOIS
Delicious foods, very charming and clean restaurant. I recommend my friends to get their foods there.
Atmosphere: 5
Food: 5
Service: 5
Albero Bobby
The food is really good and the employees treat the customers with respect.
Atmosphere: 5
Food: 5
Service: 5
Jean Francois Gardy
I am extremely grateful for the quality of service qdoba branch in swampscott is offering to the general public. The employees are very courteous. The place is always neat. The foods are delicious. I truly enjoy dining at qdoba in Swampscott.i usually dined in but when I am in a rush I I took out my food.I also love the fact that they are concerned about allergies customers might have.My friends in the surrounding towns switched from chipotle to qdoba branch due to positive experiences they received and the delicious meal they had at the awampscott branch.
Kudos to qdoba in Swampscott.
Kevin Salcedo
Amazing service and delicious food
Atmosphere: 5
Food: 5
Service: 5
Lisbeth Nuesi
The best place ever. Good costumer service and fresh food.
Amazing! It's my favorite restaurant and I think the tall lady is the manager and she's the most amazing person! 🙂↕️ good job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor
erica acevedo
On Sunday, November 10, I placed an order through Uber Eats for a bowl, but what I especially wanted was for the bowl to have soup (gambo) in it. I tried to find the option to add soup to my order, but I couldn't find it. After searching and searching for how to do it, the order was sent without me realizing it. I tried to cancel the order, but the app wouldn't let me… I wasn't sure which restaurant location my order was sent to, so I called all the Qdoba stores I knew of nearby to ask them to please cancel my order or add the soup, and I gave them my credit card information to pay for the addition. First, I contacted the Boston store. The person who answered was very kind and willing to help me, but they couldn't find my order, so I called the Malden store. Again, the person who answered the call was extremely kind and willing to solve my request, but unfortunately they didn't have my order either. Finally, I contacted Qdoba in Swampscott, Massachusetts, and my order was there… It was the worst experience of my life. The supervisor answered me, I kindly asked her to please add the soup to my order, she told me NO she could, then I asked her to change one of the additions I made for the soup and she told me NO she could, that I should place the soup order again through uber eats and pay again the excessive delivery cost because she couldn't help me in any way… I kindly asked her to please be more flexible because the only thing I was interested in with the food was that they put soup in it and she answered me with a resounding NO… if you want soup come get it if you don't have the money to pay for the delivery again… I felt completely mistreated because it was not just her words but the strong and humiliating tone she used with me…. Even so, I tried to remain kind and asked her to please make an exception just this once since I am a big Qdoba customer and I even worked at one of their stores and my brother-in-law still works with them, looking for some empathy from the supervisor because I was a Qdoba member in the past… The Supervisor got even more aggressive with me and yelled at me that she didn't care, it was terrible… I was speechless and preferred to end the call because I started to cry uncontrollably… I felt very mistreated, it affected me too much, I had never been humiliated or spoken to like that for just a request… she could have been kind without accepting my request. I preferred to cancel the order and lose my money since I was afraid that this woman would do something bad to my food. It is clear that she does not care about the company or the customers and how unhappy she is in the company. I think she took her frustration and anger out on me.
Service: 1
Jaylex Diaz
Apparently "Open until 10pm" mean "eh, maybe 10pm, maybe 9:30pm, come check and find out for yourself if we feel like doing our jobs today!" ?? Went to pick up a Doordash order and the doors were locked, had to knock on the glass to get their attention, several times because they ignored the first few.
Service: 2
Kat McElaney
Vegetarian options: The food there is awesome. They help you out and the food is freshly made and push it out in front of you. They have kids, menus and other good stuff.
Food was off today. Kinda bland and salty. Got the nachos with ground beef. Disappointed as everything looked good and I usually love this place.
Atmosphere: 5
Food: 3
Service: 4
I was there to get food for me and my coworkers one of whom does not eat meat and I literally had to bring her back a bowl with rice and salsa because they were out of vegetables and this was around 7:00 p.m. it wasn't super late or anything and on top of that when I got back to work I told them that I would never go there again because it was just depressing. The counter staff acted like they were doing me a favor by having jobs there and like I said the food was severely lacking.
Atmosphere: 1
Food: 2
Service: 2
Quick and kind service. On average pretty good serving sizes for a make-to-order burrito/bowls.
Atmosphere: 5
Food: 4
Service: 5
Everything was wonderful from start to finish.
Atmosphere: 5
Food: 4
Service: 4
Delicious foods, very charming and clean restaurant. I recommend my friends to get their foods there.
Atmosphere: 5
Food: 5
Service: 5
The food is really good and the employees treat the customers with respect.
Atmosphere: 5
Food: 5
Service: 5
I am extremely grateful for the quality of service qdoba branch in swampscott is offering to the general public. The employees are very courteous. The place is always neat. The foods are delicious. I truly enjoy dining at qdoba in Swampscott.i usually dined in but when I am in a rush I I took out my food.I also love the fact that they are concerned about allergies customers might have.My friends in the surrounding towns switched from chipotle to qdoba branch due to positive experiences they received and the delicious meal they had at the awampscott branch.
Kudos to qdoba in Swampscott.
Amazing service and delicious food
Atmosphere: 5
Food: 5
Service: 5
The best place ever. Good costumer service and fresh food.
Atmosphere: 5
Food: 5
Service: 5
food poisoning
Restaurantji Recommends
Hyper nice
Amazing! It's my favorite restaurant and I think the tall lady is the manager and she's the most amazing person! 🙂↕️ good job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor
On Sunday, November 10, I placed an order through Uber Eats for a bowl, but what I especially wanted was for the bowl to have soup (gambo) in it. I tried to find the option to add soup to my order, but I couldn't find it. After searching and searching for how to do it, the order was sent without me realizing it. I tried to cancel the order, but the app wouldn't let me… I wasn't sure which restaurant location my order was sent to, so I called all the Qdoba stores I knew of nearby to ask them to please cancel my order or add the soup, and I gave them my credit card information to pay for the addition.
First, I contacted the Boston store. The person who answered was very kind and willing to help me, but they couldn't find my order, so I called the Malden store. Again, the person who answered the call was extremely kind and willing to solve my request, but unfortunately they didn't have my order either. Finally, I contacted Qdoba in Swampscott, Massachusetts, and my order was there… It was the worst experience of my life. The supervisor answered me, I kindly asked her to please add the soup to my order, she told me NO she could, then I asked her to change one of the additions I made for the soup and she told me NO she could, that I should place the soup order again through uber eats and pay again the excessive delivery cost because she couldn't help me in any way… I kindly asked her to please be more flexible because the only thing I was interested in with the food was that they put soup in it and she answered me with a resounding NO… if you want soup come get it if you don't have the money to pay for the delivery again… I felt completely mistreated because it was not just her words but the strong and humiliating tone she used with me…. Even so, I tried to remain kind and asked her to please make an exception just this once since I am a big Qdoba customer and I even worked at one of their stores and my brother-in-law still works with them, looking for some empathy from the supervisor because I was a Qdoba member in the past… The Supervisor got even more aggressive with me and yelled at me that she didn't care, it was terrible… I was speechless and preferred to end the call because I started to cry uncontrollably… I felt very mistreated, it affected me too much, I had never been humiliated or spoken to like that for just a request… she could have been kind without accepting my request. I preferred to cancel the order and lose my money since I was afraid that this woman would do something bad to my food. It is clear that she does not care about the company or the customers and how unhappy she is in the company. I think she took her frustration and anger out on me.
Service: 1
Apparently "Open until 10pm" mean "eh, maybe 10pm, maybe 9:30pm, come check and find out for yourself if we feel like doing our jobs today!" ?? Went to pick up a Doordash order and the doors were locked, had to knock on the glass to get their attention, several times because they ignored the first few.
Service: 2
Vegetarian options: The food there is awesome. They help you out and the food is freshly made and push it out in front of you. They have kids, menus and other good stuff.
Atmosphere: 5
Food: 5
Service: 5
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