Starbucks

450 Paradise Rd, Swampscott
(781) 581-9001

Recent Reviews

De

Literally had to ask them to remake my drink 2 times

Atmosphere: 1

Food: 5

Service: 1

Sergio Gil

I arrived with my family as we always do to share a coffee.But apparently the employees were too busy talking to each other, the person who served us was very courteous and friendly but the other 2 were apparently not on their best day, plus each table was dirty with receipts on the floor, the trash They were battered and when our order was ready my regular coffee was not at the ideal temperature. Also when I asked for the straws the woman was not very friendly. These are the reasons why I would not return to this place.

Atmosphere: 2

Food: 2

Service: 1

Chris Medina

Customer service good but if you get a pink drink, chai tea or any thing that has to do with cream or milk. They’ll mess it up and your drink would taste like your drinking just milk. It’s only this Starbucks can you guys please train them how to make those drinks one of my friends literally just told me the same. Actually allot of people I know are saying the same thing and I don’t mean this in the slightest offense but we just want our drinks to taste like how they’re suppose to.

Atmosphere: 4

Food: 1

Service: 4

Mark P

I frequently order via the app. The staff is friendly and invariably gets my orders right, and they are almost always ready when I arrive.

Joseph Russo

Service at the counter is kinda slow, focusing on Drive Thru is apparently the reason. Coffee is always top notch.

Atmosphere: 3

Food: 5

Service: 4

Rachel Slaney

Slow service. Wait too long for service! Weak drinks and terrible food! Has really gone down!

Atmosphere: 3

Food: 1

Service: 1

Meret London-MacFadyen

This Starbucks has the worst drive through, I’ve gotten stuck in it more than once for over 15 minutes, way too long.

Jeane Franca

They made my order wrong (and other order’s too) and even said I didn't order it right

Chris Johnson

Don’t come here unless you have 30-60 mins to spare.

Atmosphere: 1

Food: 1

Service: 1

Skip Matthew

Don’t take me wrong usually this store is not bad but today this Sam the boy at this star bucks Was not willing to fix the drink when I told him this is not the right one then when he realize I was right he rolled his eyes and just added some more lemonade to my drink good thing it came out good .. just please be more respectful we pay for the drinks abs foods ..

Atmosphere: 3

Food: 1

Service: 1

Chance

This place never gets cleaned. I've been an out of town regular guest of this location for about 2 weeks. There is still bits of trash all around that haven't moved during this time. The toilets are especially bad. Terrible management to say the least. Heads need to roll.

Atmosphere: 1

Food: 3

Service: 3

Kristin Burke

I've never been to a coffee shop where the workers move so slow, not kidding, I thought time froze a few times! 20 minutes for 1 coffee is

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Iced Caramel Macchiato

Dawn Batts

It takes over 15mins to get through the drive through each and every time and they almost always don’t have what I want.

Atmosphere: 1

Food: 3

Service: 1

Meghan

Ordered vanilla sweet cream cold brew and it was insanely bitter. Asked them to remake it and it came out the same way. Someone else had just returned their coffee and asked for a refund. I don’t know what’s going on, but I won’t be spending another $5 on a coffee there ever again.

Atmosphere: 3

Food: 1

Service: 3

kiks l.

I frequently come to this Starbucks And talk to the baristas. They've been so kind to me, it's honestly the customers that's the problem. It is the baristas fault for having a broken machine or when they run out of food or any supplies they've needed.a lot of the time people will take drinks without reading them and the baristas have to make the drink again, also what I've noticed from other people is they give attitude to the baristas even though the baristas are kind and say "sorry can I remake that for you". Then there's the expectation that 10 drinks can be made in a minute. I want other people to be in there shoes before they say anything mean to them. This place deserves more than what it gets!!!!

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