Dunkin'
17 Elm St, Townsend
(978) 488-5585
Recent Reviews
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This Dunkin is honestly the KINDEST Dunkin ever. The employees are always so pleasant, I’ve had the only ever ‘pay it forward’ at this Dunkin and that speaks for itself.
They compliment you, smile, make sure you get your order fast and are the epitome of customer service.
I feel bad for anyone who lives far from this Dunkin.
Atmosphere: 5
Food: 5
Service: 5
Can't do anything right. Don't even bother.
Atmosphere: 1
Food: 1
Service: 1
Slowest drive thru ever, doesn’t matter if there’s no one else there they take FOREVER every time
Went two days in a row, asked for extra caramel in my latte and I get burned coffee with no caramel
Dunks sucks now, they have gone way! Down, dippin donuts or gourmet donuts is the place now
Recently in the past 3 months, the service here at their drive up window is chaos. Disorganized, people shouting out loud over microphone and silence at times during ordering process. Purchase a bagel every day and the last week, hard as a rock. Are they from the day before? Terrible, going to
Food: 2
Service: 2
I went there today and was waited on by the manager who was a complete JERK! He told the sweet old lady in front of me to slow down her order because he was “taking it easy” today. He was gruff and sharp. I don’t think this coworkers cared for him very much either. Clearly they had a busy morning but the attitude was thick with this one.
Atmosphere: 4
Food: 2
Very organized, and clean, the people who assisted me are very friendly,
Atmosphere: 5
Food: 5
Service: 5
Ordered a bacon egg and cheese with extra bacon and extra cheese, on a plain bagel, got a bagel with 2 pieces of bacon on it nothing else...
Atmosphere: 3
Food: 2
Service: 2
How is this possible? Do better dunks
Restaurantji Recommends
The Manager Linda is wonderfully she always takers of us seniors❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Used to be a favorite Dunkin of mine. Unfortunately their food and coffee has really gone downhill and is very inconsistent! Coffee always has a bitter taste
Atmosphere: 2
Food: 1
Service: 3
The cashier greeted me and took my order as soon as I entered and didn't pretend like he didn't see me. Thank you for great customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Traditional Dunkin' limited staff working very hard to keep up on a busy Saturday. Doing a great job to keep things moving.Starting to run out of some varieties of donuts by 1130 am but a large enough selection to substitute favorites. Busy parking lot with the right amount of parking with accessible spaces near the door with easy transitions.
Parking: It can get busy and a little tight when the drive up gets backed up.]
Wheelchair accessibility: Fairly easy to get on and out but I do not believe there are automatic doors.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
For the first time ever..when I went thru the drive up I was told they had no donuts...I asked her to repeat what she said cause I thought I heard wrong. No donuts! I wondered if they had a camera view of customers who went thru their drive. If they did they would have seen me shake my head in disbelief that this place had no donuts.I settled for a bagel.The person on the window service was very apologetic and polite so she got 5 stars rating
Atmosphere: 5
Service: 5
Recommended dishes: Bagels, Donuts
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