Dunkin'
17 Elm St, Townsend
(978) 488-5585
Recent Reviews
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Can't do anything right. Don't even bother.
Slowest drive thru ever, doesn’t matter if there’s no one else there they take FOREVER every time
Went two days in a row, asked for extra caramel in my latte and I get burned coffee with no caramel
Dunks sucks now, they have gone way! Down, dippin donuts or gourmet donuts is the place now
Recently in the past 3 months, the service here at their drive up window is chaos. Disorganized, people shouting out loud over microphone and silence at times during ordering process. Purchase a bagel every day and the last week, hard as a rock. Are they from the day before? Terrible, going to
Food: 2
Service: 2
I went there today and was waited on by the manager who was a complete JERK! He told the sweet old lady in front of me to slow down her order because he was “taking it easy” today. He was gruff and sharp. I don’t think this coworkers cared for him very much either. Clearly they had a busy morning but the attitude was thick with this one.
Atmosphere: 4
Food: 2
Very organized, and clean, the people who assisted me are very friendly,
Atmosphere: 5
Food: 5
Service: 5
Ordered a bacon egg and cheese with extra bacon and extra cheese, on a plain bagel, got a bagel with 2 pieces of bacon on it nothing else...
Atmosphere: 3
Food: 2
Service: 2
How is this possible? Do better dunks
The Manager Linda is wonderfully she always takers of us seniors❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
Used to be a favorite Dunkin of mine. Unfortunately their food and coffee has really gone downhill and is very inconsistent! Coffee always has a bitter taste
Atmosphere: 2
Food: 1
Service: 3
The cashier greeted me and took my order as soon as I entered and didn't pretend like he didn't see me. Thank you for great customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Traditional Dunkin' limited staff working very hard to keep up on a busy Saturday. Doing a great job to keep things moving.Starting to run out of some varieties of donuts by 1130 am but a large enough selection to substitute favorites. Busy parking lot with the right amount of parking with accessible spaces near the door with easy transitions.
Parking: It can get busy and a little tight when the drive up gets backed up.]
Wheelchair accessibility: Fairly easy to get on and out but I do not believe there are automatic doors.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts
For the first time ever..when I went thru the drive up I was told they had no donuts...I asked her to repeat what she said cause I thought I heard wrong. No donuts! I wondered if they had a camera view of customers who went thru their drive. If they did they would have seen me shake my head in disbelief that this place had no donuts.I settled for a bagel.The person on the window service was very apologetic and polite so she got 5 stars rating
Atmosphere: 5
Service: 5
Recommended dishes: Bagels, Donuts
Double-check your food! They always mess up. Order a plain bagel (toasted with nothing on it) and they added a blop of cream cheese…
Atmosphere: 3
Food: 1
Service: 3
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