Dunkin'

17 Elm St, Townsend
(978) 488-5585

Recent Reviews

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Marc St. Jean

Can't do anything right. Don't even bother.

Isabella Beek

Slowest drive thru ever, doesn’t matter if there’s no one else there they take FOREVER every time

Iriesa Leger

Went two days in a row, asked for extra caramel in my latte and I get burned coffee with no caramel

J L

Dunks sucks now, they have gone way! Down, dippin donuts or gourmet donuts is the place now

David LaCross

Recently in the past 3 months, the service here at their drive up window is chaos. Disorganized, people shouting out loud over microphone and silence at times during ordering process. Purchase a bagel every day and the last week, hard as a rock. Are they from the day before? Terrible, going to

Food: 2

Service: 2

James Smith

I went there today and was waited on by the manager who was a complete JERK! He told the sweet old lady in front of me to slow down her order because he was “taking it easy” today. He was gruff and sharp. I don’t think this coworkers cared for him very much either. Clearly they had a busy morning but the attitude was thick with this one.

Atmosphere: 4

Food: 2

Astrid Hernandez

Very organized, and clean, the people who assisted me are very friendly,

Atmosphere: 5

Food: 5

Service: 5

Chase Blaisdell

Ordered a bacon egg and cheese with extra bacon and extra cheese, on a plain bagel, got a bagel with 2 pieces of bacon on it nothing else...

Atmosphere: 3

Food: 2

Service: 2

Hank Smith

How is this possible? Do better dunks

Robert Demeo

The Manager Linda is wonderfully she always takers of us seniors❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Dan J

Used to be a favorite Dunkin of mine. Unfortunately their food and coffee has really gone downhill and is very inconsistent! Coffee always has a bitter taste

Atmosphere: 2

Food: 1

Service: 3

Abdusshakoor SAAFIR

The cashier greeted me and took my order as soon as I entered and didn't pretend like he didn't see me. Thank you for great customer service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

W Gavazzi

Traditional Dunkin' limited staff working very hard to keep up on a busy Saturday. Doing a great job to keep things moving.Starting to run out of some varieties of donuts by 1130 am but a large enough selection to substitute favorites. Busy parking lot with the right amount of parking with accessible spaces near the door with easy transitions.

Parking: It can get busy and a little tight when the drive up gets backed up.]

Wheelchair accessibility: Fairly easy to get on and out but I do not believe there are automatic doors.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Donuts

Patti Tocci

For the first time ever..when I went thru the drive up I was told they had no donuts...I asked her to repeat what she said cause I thought I heard wrong. No donuts! I wondered if they had a camera view of customers who went thru their drive. If they did they would have seen me shake my head in disbelief that this place had no donuts.I settled for a bagel.The person on the window service was very apologetic and polite so she got 5 stars rating

Atmosphere: 5

Service: 5

Recommended dishes: Bagels, Donuts

Margaret R

Double-check your food! They always mess up. Order a plain bagel (toasted with nothing on it) and they added a blop of cream cheese…

Atmosphere: 3

Food: 1

Service: 3

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