Dunkin'

130 Lexington St, Waltham
(781) 894-1370

Recent Reviews

Steven Huff

Very Clean Store..??

Food: 5

Service: 4

Carl Witham

Fish department good!

Atmosphere: 2

Food: 3

Service: 3

Niecy Uwagboe

THIS IS BY FAR THE WORST DUNKIN I HAVE EVER ORDERED FROM. The people that work there are literally miserable and they DO NOT listen. I live 5 minutes away so I’m always coming here but it looks like I’m gonna have to travel a little further just to get some good service. The women taking my order started to rush- making my order incorrectly as a line behind me started to form.I ordered doordash from here a couple weeks ago because I was sick and they gave me the completely wrong order. When I mustered up the strength to go down there. The guy was SO angry, gave me a horrible attitude and wanted to take the food back (which my sister worked at Dunkin’ for over a year and you’re not supposed to do that)! I don’t even think I will return here it’s just SO BAD.

CARLOS J MATTA

I like to go out for a coffee andThis place is the ? best in the area.Love drinking coffee and having a good time

Atmosphere: 5

Food: 5

Service: 5

Mark H.

The staff never has a clue what is going on, they don't understand the names of their own drinks. The owner comes in every morning and rearranged all of the tables pasteries with his bare hands, absolutely no gloves or hand washing involved. The manager is incredibly rude to her staff.

Construction Guru

this morning guy is eating several bacon strips from the tray with hands then stores bacon in container for other customers. starbucks from now on!

Jessie LING

They made a mistake on my online order and spent a long time to fix. When everything was ready, I found I got a water down latte. I think I won’t go to that place anymore.Takeout: Yes

Kevin Driscoll

Missing items of my online order, and messed up both drinks. Staff seemed disoriented.

Vicente Calvillo

Great service

Fred Marroquin

Today they received 4 stars. They are normally on point but person taking the order was off today. They made it right but took more time than expected.

karen

Playing Fox News, no masks and I’m wondering if the manager allows employees to wear masks? Won’t return here…

John J.

No one ever smiles -they make you feel like you are bothering them -and they never have what the new promo are -went there a few times to try something new -they never have the new promotions - not going back - they are just awful!!! Wish I could give 0 stars!!!

Alexander Graham

MOST tables were very DIRTY!!!?At this Dunkin FOOD ? and SERVICE has ALWAYS been ok.The DINNING is usually NOT as CLEAN as it SHOULD,but NOT too BAD either

YI LING

They made a mistake on my online order and spent a long time to fix. When everything was ready, I found I got a water down latte. I think I won’t go to that place anymore.

Wael Khoury

Outstanding night service

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