Burgers always burnt dry and nasty. Barely got a fair amount of fries.
Esther Blendinha
The employees were super nice and friendly. And the food delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Est2010
I asked for a little bacon cheeseburger and was over charged for the regular bacon cheeseburger. The girl at the register was rude and talking who knows what with the other workers in Spanish. My burger was basically uncooked!! Unbelievable service and I was super nice the whole time
Atmosphere: 1
Food: 2
Service: 1
Lydia L
The person who took our order either needs to be re-trained on customer interactions or find another job. When we walked in he was talking to his coworker. As we approached the counter, he looked at us, turned his back to us, and continued talking to his coworker. When he decided he was ready to take our order, he came to the register with absolutely no welcoming or positive energy whatsoever. The cherry on top (or the nail in the coffin) was getting a large fry and having half of them be obviously twice-fried.
Atmosphere: 1
Food: 3
Service: 1
Salman Haider
Ive always had a good experience with this five guys. The food quality is good and consistent. The wait can sometimes take a bit when they are busy but usually it’s not too bad and they are well staffed. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
christian contreras
Today was my first visit to this place. The service was very bad. The doorman has no sense of customer service. He treated me in an indifferent manner. It seemed like he hates his job.
Atmosphere: 1
Food: 4
Service: 1
Maksat Esenbek uulu
Very bad attitude very slow rude does not work.
Atmosphere: 1
Food: 1
Service: 1
Pablo Alcántara Bailey
A good five guys, just soooooo slow! They take for ever.
Atmosphere: 2
Food: 5
Service: 2
Keith WritesMusic
Terrible at answering the phone
Atmosphere: 5
Food: 3
Service: 1
Mike M
Cheeseburger wasn't bad. Chocolate milkshake was more like a very soupy, very chocolate milk. I ordered in store so this was not the result of delivery. The counter person was friendly. The place looked very clean but as another person mentioned the floor was quite slippery which was peculiar.
My child has been sick with food poisoning for 2 days now after consuming a burger and fries from this location.
Kim Salter
Did an online order for a bacon burger with an extra patty on a lettuce bun (on the keto diet) and when I got home I was missing a patty. I called to try and get a refund but almost no one spoke English. When I was finally able to speak to someone my only options were to drive back (30-40 minutes round trip) and I could get a replacement or a refund. I had no intention of driving another 30-40 minutes, but I will never go back to this location.
Atmosphere: 1
Service: 1
Mark Wyman
Great food, but it feels like they mop the floor with burger grease. How do floors so far from the kitchen get so greasy? It's the whole place, as soon as you step through the door. Great food, love the fries~
Atmosphere: 3
Food: 5
Service: 4
JMikeAngelo Munoz
Not good not good !!!! No manager in charge !
Emoney Flex
Stood at the counter for over 2 minutes while three employees talked among themselves in Spanish and completely ignored me. They knew I was there. They just didn’t care.
Burgers always burnt dry and nasty. Barely got a fair amount of fries.
The employees were super nice and friendly. And the food delicious 😋
Atmosphere: 5
Food: 5
Service: 5
I asked for a little bacon cheeseburger and was over charged for the regular bacon cheeseburger. The girl at the register was rude and talking who knows what with the other workers in Spanish. My burger was basically uncooked!! Unbelievable service and I was super nice the whole time
Atmosphere: 1
Food: 2
Service: 1
The person who took our order either needs to be re-trained on customer interactions or find another job. When we walked in he was talking to his coworker. As we approached the counter, he looked at us, turned his back to us, and continued talking to his coworker. When he decided he was ready to take our order, he came to the register with absolutely no welcoming or positive energy whatsoever. The cherry on top (or the nail in the coffin) was getting a large fry and having half of them be obviously twice-fried.
Atmosphere: 1
Food: 3
Service: 1
Ive always had a good experience with this five guys. The food quality is good and consistent. The wait can sometimes take a bit when they are busy but usually it’s not too bad and they are well staffed. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
Today was my first visit to this place. The service was very bad. The doorman has no sense of customer service. He treated me in an indifferent manner. It seemed like he hates his job.
Atmosphere: 1
Food: 4
Service: 1
Very bad attitude very slow rude does not work.
Atmosphere: 1
Food: 1
Service: 1
A good five guys, just soooooo slow! They take for ever.
Atmosphere: 2
Food: 5
Service: 2
Terrible at answering the phone
Atmosphere: 5
Food: 3
Service: 1
Cheeseburger wasn't bad. Chocolate milkshake was more like a very soupy, very chocolate milk. I ordered in store so this was not the result of delivery. The counter person was friendly. The place looked very clean but as another person mentioned the floor was quite slippery which was peculiar.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
My child has been sick with food poisoning for 2 days now after consuming a burger and fries from this location.
Did an online order for a bacon burger with an extra patty on a lettuce bun (on the keto diet) and when I got home I was missing a patty. I called to try and get a refund but almost no one spoke English. When I was finally able to speak to someone my only options were to drive back (30-40 minutes round trip) and I could get a replacement or a refund. I had no intention of driving another 30-40 minutes, but I will never go back to this location.
Atmosphere: 1
Service: 1
Great food, but it feels like they mop the floor with burger grease. How do floors so far from the kitchen get so greasy? It's the whole place, as soon as you step through the door. Great food, love the fries~
Atmosphere: 3
Food: 5
Service: 4
Not good not good !!!! No manager in charge !
Stood at the counter for over 2 minutes while three employees talked among themselves in Spanish and completely ignored me. They knew I was there. They just didn’t care.
Atmosphere: 1
Food: 1
Service: 1
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