Jimmy John's

475 Winter St, Waltham
(781) 907-7158

Recent Reviews

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Matt Dejarld

Need more of these in

Atmosphere: 5

Food: 5

Service: 5

Tony

When they get the order right it's good. I asked for a small Italian Sub with no Mayo or onions, they give me a wrap with no tomatoes.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Italian Sub

Seth Rosenthal

Another great Jimmy John's. This location was across the street from the hotel I was staying at. My wife's and my sandwiches were prepared exactly as ordered and super fast.

I would gladly return to this location if I am in the area.

Atmosphere: 5

Food: 5

Service: 5

Tony DeLia

When they get the order right it's good. I asked for a small Italian Sub with no Mayo or onions, they give me a wrap with no tomatoes.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Italian Sub

Leah

Tiny tiny sandwich. Edit: Love how this shop owner responds to give feedback to corporate, but corporate tells me to give feedback to the independently owned shop. Talk about responsibility.

Peter P

So, Jimmy John's roast beef sandwich turned out to be quite a letdown. For the price, you’d expect a hearty amount of meat, but it was more like a bread sandwich with barely any roast beef. And having to pay extra just to add cheese? That’s a bit much. Overall, not the best bang for your buck. Tasted good but was basically an overpriced snack.

Atmosphere: 3

Food: 2

Service: 3

R. Wood

Mistake prone, but a largely clean and serviceable JJ.

JKarah Brown

Terrible service. Refused to acknowledge an issue with their system and was rude while on the phone and thought it was funny.

Jigga B

Terrible service. Refused to acknowledge an issue with their system and was rude while on the phone and thought it was funny.

Fredrick Lazar (Fred)

This company treats their employees badly. The sandwiches are low quality, yet expensive. The CEO of this company is also a horrible person. I can't recommend enough NOT to eat here

Atmosphere: 1

Food: 1

Service: 1

Fred Lybrand

Lettuce wrap, gluten free.

Atmosphere: 4

Food: 4

Service: 4

Everett Lybrand

Good food. Heavy on the mayo

Atmosphere: 4

Food: 4

Service: 5

Christopher Miller

Love Jimmy John’s! However, this location continues to lower its standards. No line and I still had to wait for 2-3 mins before I was acknowledged, and my order taken. Sticker paper was being allowed to touch the sandwich meat and wasn’t corrected until I said something. Employees had headphones in while they were working. I had to bag my own sandwich and when I got home I realized they didn’t give me my full order.

Atmosphere: 2

Food: 4

Service: 1

Ayman Shata

Poor customer service especially the

Atmosphere: 1

Service: 1

mark b

My favorite of the franchise sub franchises,

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub

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