Jimmy John's

475 Winter St, Waltham
(781) 907-7158

Recent Reviews

Fredrick Lazar (Fred)

This company treats their employees badly. The sandwiches are low quality, yet expensive. The CEO of this company is also a horrible person. I can't recommend enough NOT to eat here

Atmosphere: 1

Food: 1

Service: 1

Fred Lybrand

Lettuce wrap, gluten free.

Atmosphere: 4

Food: 4

Service: 4

Everett Lybrand

Good food. Heavy on the mayo

Atmosphere: 4

Food: 4

Service: 5

Christopher Miller

Love Jimmy John’s! However, this location continues to lower its standards. No line and I still had to wait for 2-3 mins before I was acknowledged, and my order taken. Sticker paper was being allowed to touch the sandwich meat and wasn’t corrected until I said something. Employees had headphones in while they were working. I had to bag my own sandwich and when I got home I realized they didn’t give me my full order.

Atmosphere: 2

Food: 4

Service: 1

Ayman Shata

Poor customer service especially the

Atmosphere: 1

Service: 1

mark b

My favorite of the franchise sub franchises,

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub

Emilio Ciasullo

Great sub, delicious bread, condiments were exactly as I

Atmosphere: 4

Food: 5

Service: 5

Emilio Ciasullo (f-in Mill)

Great sub, delicious bread, condiments were exactly as I

Atmosphere: 4

Food: 5

Service: 5

Henry Borey

My sub was made from scratch not pre-made. When I ordered by the time I finished paying my sub was made and ready to go. Very impressed. And!, it was delicious. The sub bun was very fresh. I got the East Coast Spicy Italian Sub. It was one of the best I've had. Definitely recommend it and Jimmy John's.

Atmosphere: 5

Food: 5

Service: 5

Will Goth

Sandwich was fine but the bread wasn't fully cooked...

Food: 1

Service: 5

Recommended dishes: Sandwich

Cassandra Rogers

The snark about bologna and "fine ingredients " in an earlier response to a review is rich considering my husband and I both suffered the worst food poisoning of the last decade as a result of your sandwiches. It's the only thing we ate yesterday in common and we were both blowing chunks about 4-5 hours afterwards. Never ever again. Jersey mikes would never.

Atmosphere: 1

Food: 1

Service: 1

Ron Terren

my only comment is it was somewhat difficult to understand the accent of the person who answered my

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Roast Beef

Hannah Martel

As a previous GM for a Jimmy johns and not have been to a jimmy johns in a few years since I moved back to NH, this location has no “energy” no WELCOME IN, nothing. I drove an hour to be told there was no bread and it would be 20 minutes, with one loaf sitting there I was still told I’d have to get a wrap, wheat or unwhich. I said kindly there’s one left, they said we want to use it for this delivery. I nicely said I just drove an hour for a sub, so I guess I’ll be calling to ensure bread is available next trip. Second off, they don’t ask if you’re a rewards member and she got snippy when I asked to put it in. The sub was amazing but the service did not remind me of a Jimmy Johns I am used to.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Roast Beef

Joe P.

Avoid this location! I found this shop about 2 months ago and started coming in once or twice a week for just over a month, I always ordered from the same menu item and my sandwich always came to approx $10.59 with tax. one day I was checking my online banking and saw a charge for $63.00 and some change. obviously there was a mistake, I called store location and the guy basically hung up on me, I called the corporate office and was told that the Waltham manager would contact me within 24 hrs. I never heard from anybody, I put a claim in through my bank but since I didn't have my sandwich receipt for that date my claim was denied. I feel completely ripped off. I am back to Subway and Jersey Mike's for sandwiches. Be very careful using a credit card at this location, and save your receipts. I do now, no matter how minimal the purchase.

Rafael Arias

Deplorable customer service and

Atmosphere: 1

Food: 1

Service: 1

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