Took 20min to make three teas. Messed up the taro milk tea. Just made a generic brown milk tea
Alyssia
I agree with other reviews that this place does not have good customer service; they're very flat affect and not welcoming. I appreciate the quickness of staff and the large menu, that being said, the boba quality is good every time as I've never had an issue with my order being inaccurate.
Gloria Meredith
Love brown sugar milk boba tea (no tea in it actually)
Jacob Glik
Best boba in Boston!
Karina Eguizabal
the boba is so good
Katie Roche
Why one person is working at 3 pm on a Friday is a mystery to me. Poor guy is balancing making the drinks, cleaning, and taking orders all alone. Waiting 25-30 min for a drink is WILD.
13mihai13
The best boba tea
Edelman Daniel Herrera Gallardo
Kung fu tea in Waltham is not good anymore; drinks have no flavor, they tastes like water, chunks of ice instead of slosh, horrible customer service by a girl at the register, horrible music, terrible experience the last 3 times I went. Go to Yumcha in Waltham instead
celal gokdag
One of our weekly spot for a bubble tea. Fresh tea and brown sugar bubbles 😋 Way to go...
Sarika Desai
Used to be decent but has become another crappy chain store. Cross the street for better tea!
Yesterday, I walked into this establishment and was treated very rudely. I ordered 3 of the same drink to make it easy. I had my 3 year old with me because my children wanted boba. I asked the young lady at the register is everything ok because she was talking AT me.
She skipped my friend in line and went to the next person. When I spoke up and told the young lady she’s next. I only ordered 3 drinks and I noticed everyone’s order was complete but mine. So I didn’t want to assume. The young lady not only made my order wrong but she tossed my drinks on the counter. She purposely had me waiting. So now I’m looking at my drink laying on it side. When I asked for a bag she said I had to pay for it.
When comparing receipts the person behind me wasn’t charged for a bag. If that’s the case that charge should have been added to my order. I really don’t like that I have to write this review but the encounter was that bad.
So I decided to ask for my money back because I simply wanted drinks for my babies. Instead I asked the younger gentleman Tony. I asked him to step in and help me. When I asked to speak to a manager, then she started to straighten up. I use to waitress so I make sure when I order, I’m prepared and out your way. Reading the other reviews something has to change at this establishment.
Was I suppose to carry my drinks and my baby without a bag. In total 10 drinks were ordered. I ordered only 3 and my friend ordering 7, two separate orders.
The gentleman that was also at the counter apologized.
I live by this saying treat the janitor like the CEO. Never think you are higher than anyone else. Be kind!!!! Kindness doesn’t cost a thing! You cannot behave RUDELY and want a positive outcome! Something has to change! You do not toss anything at anyone, especially while I’m standing with my child! That was the final straw that made me write this review! Don’t EVER TOSS ANYTHING AT ANYONE!
Javier Duque
The people working there has the worst attitude towards the customers. It reminds me of Walmart. I'd rather spend my money up the street next time.
Atmosphere: 1
Food: 4
Service: 1
Poonam Singh
Accepted my payment and order of drink with brown boba. Informed me after 10 minutes that they have run out of brown boba and will need another 15 minutes to make it. 30 minutes and it still wasn’t ready. I couldn’t wait any longer and accepted a cheaper substitute drink and left. No refund offered for the extra charge of boba.
Atmosphere: 3
Food: 3
Service: 1
Ladakhbelike
solid two stars lmao the lady working there was being rude to me and my friends for no reason. tea is mid af not good especialy the yokult thing i was sick after that
Atmosphere: 2
Food: 1
Service: 2
Norma Lobo
Love the mango green tea with mango popping pearls.
Took 20min to make three teas. Messed up the taro milk tea. Just made a generic brown milk tea
I agree with other reviews that this place does not have good customer service; they're very flat affect and not welcoming. I appreciate the quickness of staff and the large menu, that being said, the boba quality is good every time as I've never had an issue with my order being inaccurate.
Love brown sugar milk boba tea (no tea in it actually)
Best boba in Boston!
the boba is so good
Why one person is working at 3 pm on a Friday is a mystery to me. Poor guy is balancing making the drinks, cleaning, and taking orders all alone. Waiting 25-30 min for a drink is WILD.
The best boba tea
Kung fu tea in Waltham is not good anymore; drinks have no flavor, they tastes like water, chunks of ice instead of slosh, horrible customer service by a girl at the register, horrible music, terrible experience the last 3 times I went. Go to Yumcha in Waltham instead
One of our weekly spot for a bubble tea. Fresh tea and brown sugar bubbles 😋
Way to go...
Used to be decent but has become another crappy chain store. Cross the street for better tea!
Restaurantji Recommends
Yesterday, I walked into this establishment and was treated very rudely. I ordered 3 of the same drink to make it easy. I had my 3 year old with me because my children wanted boba. I asked the young lady at the register is everything ok because she was talking AT me.
She skipped my friend in line and went to the next person. When I spoke up and told the young lady she’s next. I only ordered 3 drinks and I noticed everyone’s order was complete but mine. So I didn’t want to assume. The young lady not only made my order wrong but she tossed my drinks on the counter. She purposely had me waiting. So now I’m looking at my drink laying on it side. When I asked for a bag she said I had to pay for it.
When comparing receipts the person behind me wasn’t charged for a bag. If that’s the case that charge should have been added to my order. I really don’t like that I have to write this review but the encounter was that bad.
So I decided to ask for my money back because I simply wanted drinks for my babies. Instead I asked the younger gentleman Tony. I asked him to step in and help me. When I asked to speak to a manager, then she started to straighten up. I use to waitress so I make sure when I order, I’m prepared and out your way. Reading the other reviews something has to change at this establishment.
Was I suppose to carry my drinks and my baby without a bag. In total 10 drinks were ordered. I ordered only 3 and my friend ordering 7, two separate orders.
The gentleman that was also at the counter apologized.
I live by this saying treat the janitor like the CEO. Never think you are higher than anyone else. Be kind!!!! Kindness doesn’t cost a thing! You cannot behave RUDELY and want a positive outcome! Something has to change! You do not toss anything at anyone, especially while I’m standing with my child! That was the final straw that made me write this review! Don’t EVER TOSS ANYTHING AT ANYONE!
The people working there has the worst attitude towards the customers. It reminds me of Walmart. I'd rather spend my money up the street next time.
Atmosphere: 1
Food: 4
Service: 1
Accepted my payment and order of drink with brown boba. Informed me after 10 minutes that they have run out of brown boba and will need another 15 minutes to make it. 30 minutes and it still wasn’t ready. I couldn’t wait any longer and accepted a cheaper substitute drink and left. No refund offered for the extra charge of boba.
Atmosphere: 3
Food: 3
Service: 1
solid two stars lmao the lady working there was being rude to me and my friends for no reason. tea is mid af not good especialy the yokult thing i was sick after that
Atmosphere: 2
Food: 1
Service: 2
Love the mango green tea with mango popping pearls.
Atmosphere: 5
Food: 5
Service: 5
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