Marsala's Italian Kitchen

7415 897 Main St, Waltham
(781) 547-5888

Recent Reviews

Vanesa Joachim

First of all just wanted to say that the food wasn’t that good. I ordered a 2L of Coca Cola and instead I received a Diet Pepsi which I or my family don’t drink. They couldn’t even call me to tell me they didn’t have cola.Secondly the delivery driver was SUPER RUDE!He asked for a cash tip when I never told them or the restaurant that I was going to tip. As I told him that there was no cash tip, he had the audacity to stand there with his arms crossed still waiting for a tip with lots of attitude! Either the restaurant needs to stop telling them they are going to be getting cash tips or they just need to stop asking. Find it rude when they ask. Won’t be ordering from here again.Can I at least taste my food first before I think about giving anyone a tip? Overall I didn’t have a good meal or experience.

Christopher Hovsepian

Its good for the price.

Matthew Liptak

Ordered out from here and went with a B.L.A.T. Salad (bacon, lettuce, avocado and tomato and it was horrible. Wilted brown lettuce, dried out bacon, 2 tiny cherry tomato's and hard unripe avocado slices with two small pieces of grilled chicken made this a terrible lunch. I should of known better than to order a salad from a pizza place. Pictures looked appetizing but this was nothing but a mess of lettuce thrown in a container. I would skip this place unfortunately due to the fact I want to support local restaurants but not sure I can do it with this place since it was so bad.

Rick S.

I'm pretty easy to please when it comes to food but this place left me furious after the poor service and bad food I got from them. I ordered a pizza and onion rings to be delivered from them on 6/5/2021. Not a really difficult order. I didn't receive it for 90 minutes. The service they use offers no way to track where the order it is or how long it is going to be before it's delivered. I tried to call after the first 45 minutes had passed and after about a dozen rings the guy picked up the phone told me 45 minutes. The web site told me that when I first ordered. I should mention he hung up before he could let another breath out. The pizza we got, I use that term, was worse than any DiGorino I've ever had. Freezing cold for one thing. No flavor or taste to it. The Peppers were limp and flavorless. I'd call and ask for my money back but they don't strike me as people concerned if customers were satisfied. On a side note the service they use for delivery has a warning from the BBB on it so do not order from their website. I only did because they had half their menu at best on GrubHub.

James

The food here is really good! Great pizzas, subs and fried foods. The only downside is their delivery and service is poor at best. I've given them many attempts, but every time I order from Sabatino's, I end up with either the wrong order, a lacking order or the food takes an extreme amount of time. One particular incident involved receiving someone else's pizza, which I then gave back, but then had to talk to the manager about other missing pizzas who insinuated that we knowingly took the wrong ones.I wish the service was better. If you can pick up food from here, I'd highly recommend it- as long as you check your food before leaving.

Luciano Tanner

I love this spot! They prepare high quality meals, their menu is rich, The chef in that restaurant is very trained, I enjoy very much trying all their food. The food is consistently good, the service towards the visitors is agreeable. I often go to this place and I not even once was disappointed. I recommend it to all my friends.

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