Chipotle Mexican Grill

69 Bond St, Watertown
(617) 231-7879

Recent Reviews

Sort by
Bil McArthur

Let's face it, Chipotle is not some place you go to. It's some place you wind up at.

Atmosphere: 2

Food: 2

Service: 2

Mariangel

I recently visited this Chipotle location with my husband and our toddler, and unfortunately, our experience was quite disappointing. While I was ordering, I noticed that one of the employees made offensive jokes about the number of toppings my husband chose for his burrito. They assumed we didn’t understand Spanish and made derogatory comments, which felt really disrespectful. However, I do speak Spanish, so I understood exactly what was said. I did speak up and addressed the manager, but I wanted to share this experience to ensure that future customers are treated with more respect and professionalism. We were paying customers, and it’s important to maintain a welcoming and inclusive environment.

Atmosphere: 1

Food: 1

Service: 1

Audrey

The best chipotle I’ve ever been to. Order in person. Will only go to this one for now on.

Atmosphere: 5

Food: 5

Service: 5

Ismaelbro Bouaddi101

Orly is good with Kids

Atmosphere: 5

Food: 5

Service: 5

Abdellah Mallah

Orly’s has so much kindness with kids.

aldeir deizinho

There is a lady with a perfect costumer service, very attentive and always trying to make sure everybody is satisfied.

Pedro Henrique

Orly is the best one!!!

Tammy Arcuri

Orly is so nice 😁 she is very friendly and kind. Because of her she makes me want to come back

Atmosphere: 5

Food: 5

Service: 5

Mohsine Wakaf

It isn’t halal perhaps vegetarian options… orly is good with customers…

Atmosphere: 5

Food: 5

Service: 5

Ammar Elamin

Lately, I've noticed that Orly is consistently present. The place is cleaner, and she is clearly making an effort to ensure customers are satisfied by checking orders and confirming all details. However, I have observed that she is not treated well.

Atmosphere: 4

Food: 4

Service: 5

Dmitri Cara

Lol what a funny place.
-Can I get a bowl with carnitas please
-are u a Mexican? Its call a pork for you🤣
Can't believe it it really happened.
2 star for a food. Rest is a complete joke 1 star.
Im not even mad, cuz its so stupid and ridiculous. Just sharing my visit.

Atmosphere: 1

Food: 2

Service: 1

camille Riocka

I requested a different steak because the one displayed in the window appeared extremely dry and didn't look right. However, one of the male staff members was incredibly disrespectful to the girl who was trying to accommodate my simple request. It would have been a five-star experience if their disrespectful behavior hadn't made the entire interaction so awkward. It was, after all, just a steak.

Atmosphere: 4

Food: 4

Service: 4

Leslie Lee

Orli was attentive and kind. The best service we received!

Atmosphere: 3

Food: 5

Service: 5

Sean Butler

Hair in my food

Food: 1

Service: 1

Tina Schneider

This place has really stepped it up. Whoever they put in place to manage this location is doing a great job. I wouldn't come here at all in years past because it was an awful experience every time. Now I go all the time.

Atmosphere: 5

Food: 5

Service: 5

Loading...