City Works (Arsenal Yards - Watertown)

91 Arsenal Yards Blvd, Watertown
(617) 321-3170

Recent Reviews

SarahI

Arrived at 7pm and added name to waitlist. Was told it was a “35 min wait”; by 7:45pm we were still 7th on the waitlist. We decided to go home and wait to be texted. My boyfriend makes a reservation at 8pm for 8:15 at a high-top. We show up at 8:15 and have to wait 10 more minutes to be seated and 10 more minutes to get our order in. I never did get off the waitlist by the time 8:15pm rolled around; was still 2nd. Service was poor. I know it's a Friday night, but we had to go to the bar to get another drink because by 9:30 our waiter was nowhere to be found and wanted a 2nd round of drinks.

O B

The last 3 times I tried to order on Uber Eats, it got canceled because they "can't get to my order right now" and both times didn't attempt to contact me to explain. Do they no longer accept delivery orders? Or do they just prioritize their in-person customers at the expense of those who order online.

Victoria P

I went there a few times before and liked the food and atmosphere. However, the last visit wasn't as good as before. Food was bland and overdone. Not a good experience this time ?

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Fries

Ryan Garvey

Beware!! This place was great, tacos were huge, lots of beer selections, BBQ was very good (for a non 100% BBQ place, aint no Blue Ribbon). BUT - they sneak a 3% fee in your check. I found this does NOT go to your waitstaff, leaving them perhaps with less tip if you think it did and is just a shady add-on that goes to the restaurant without any transparency. If you tell your waiter to take it off, they will without any pushback. Shame on you City Works. Just charge me more for food, don't screw me and potentially your own employees.

Atmosphere: 4

Food: 5

Service: 4

Jeffery ROBINSON

So we visited this place a few years ago and it was absolutely amazingFirst time visiting Boston and one of the locals recommended this place and I’m glad we listened, lolThe fried Chicken sandwich was delicious with a capital D … OMG, it was so mouth wateringThe Fried Pickles and the Cheese Curds was unbelievably delicious as wellThe whole staff here was awesome sauce tooYou better believe we will visit this place again if we are close to Boston in the future

Atmosphere: 5

Food: 5

Service: 5

QUINNY

Very good choice for a Sunday early lunch. Lots of good choices...service was a bit slow.Great choice of fresh beer and designer cocktails.Parking: Parking can be a challenge to get close. If you're patient, you can wait for a spot in the close p-lot or just go to the garage.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Cheese Curds, Fried Chicken Sandwich, Hot Chicken Wrap

M C

The bartender Trevor is very attentive. He remembers us and our favorites which is becoming rare these days. On multiple occasions, the fries were not fresh and he would replace them quickly without taking the entire order back. They have good food and a great beer selection. I am mainly writing this review due to excellent service from Trevor. We appreciate him very much!

Atmosphere: 5

Food: 4

Service: 5

Sarah H

It’s a sports restaurant and bar with many huge screens showing games and matches. Good food, great selection of beers and good (spots) atmosphere if that’s what you are after. The overall price was too much in my opinion. We had two flights of 4 beers (8 small beers in total) and two sandwiches and our bill came to $99 including $14 tip. Overall we enjoyed the experience as tourists.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beer Flight, Burger

Kenny rinehart

Great place to watch a

Atmosphere: 4

Food: 4

Service: 4

Lucas Moreschi

It’s a very nice place , the noice is a bit loud so it’s difficult to listen people in the same table. But is a good place to watch matches and take some beers. Really good beers and the list of them is huge! That’s really good.The food is good as well . Prices are ok.But the waiters always look like stressed or in a bad mood. But other than that everything is ok . Good place.Look at my Scorpion Burger!!

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Burger, Scorpion Burger

Michael Polissky Productions

Amazing service by Alayna. We’re coming back for sure.

Atmosphere: 5

Food: 5

Service: 5

Rita Jellison

We love City Works! The food and the service is always great. Their tacos are all good along with the baby back ribs and salmon dinners. Drinks are always made the way I like them. We'll keep coming back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pretzel Bites, Pan-Seared Salmon

Charlene Williams

Mario was our waiter. He was great. We were a party of 5 with a 2 year old. He was so kind, and very knowledgeable about the menu. Service was prompt as busy as it was. He went above and beyond.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Kung Pao Cauliflower, Burger, Buffalo Chicken Dip

A S

I went here for brunch very excited after looking at the menu online. Sadly, I was disappointed. The chefs cannot cook eggs properly. I ordered a meal that had sunny side up eggs. The eggs came with the whites wet, gooey and completely uncooked. Not wanting to risk getting sick, I informed our waitress. She asked if I wanted the egg cooked through. I explained no, I just wanted a sunny side up egg (runny yolk) with the whites cooked. Simple, I could do that at home. She said she’s not going to ask them to make it that way because it will come out the same. That should have been my first red flag. She said instead she going to tell the chefs to do it over medium. It came out the opposite end of the spectrum, completely cooked through yolks included. They were terrible and I left without eating my meal. Definitely a waste of money and don’t plan on returning for brunch. Had to spend more money getting a meal somewhere else.I also was disappointed to see a 3% surcharge on the bill. It would be nice to inform customers of this beforehand instead of blindsiding them when they get the payment receipt. You cannot even review the bill before paying because they use an electronic machine that only says the price.

Calvin Ovoian

While I cannot drink, the food is very

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: City Works Burger

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City Works (Arsenal Yards - Watertown)

91 Arsenal Yards Blvd, Watertown, MA 02472
(617) 321-3170