A Hidden Tax on Your Meal â Shameful Business Practice
If youâre considering dining here, be warned: this restaurant has the gall to tack on a 3% âkitchen administrative feeââa charge as insulting as it is opaque. Letâs be clear: this isnât a service fee, itâs not a gratuity, and itâs certainly not optional. Itâs a sneaky surcharge that punishes the customer for the ownerâs failure to properly pay their staff or balance their books.
Imagine ordering a $100 meal, and without any explanation or added value, they slap on an extra $3 for the privilege of⊠what? Ensuring the cooks do their jobs? Managing their own internal payroll? Thatâs not my responsibility. Thatâs the cost of doing businessânot a burden to shift onto diners under a vague and misleading label.
Whatâs worse, this cowardly fee often appears in tiny print or is buried in the fine details, revealed only when the bill arrives. Itâs dishonest, manipulative, and erodes trust. If the kitchen deserves more compensation, raise your prices transparently and stand behind them. Donât disguise your overhead as a surcharge and hope customers are too politeâor too confusedâto complain.
To the owners: running a restaurant means managing your own costs, not passing them off piecemeal like airline baggage fees. Until this extortionist policy is abolished, Iâll be taking my appetiteâand my moneyâelsewhere.
Michele Phelan
Lunch, do it! Food and space for itself.
Chelsea Nicole
Best tenders in Boston. Cheap beer. Strong drinks.
WILLIAM NICOLAS
Great food and affordable price. Good customer service đ
Cheryl O'Brien
Happening place especially for a Celtics game!
Prashant Singh
Great ambiance and good food
Vincent Newell
Overall decent food but the up charges are insane and not disclosed on the menu. For example, the Pastrami was $16.95 and you had the choice of American or Swiss. It said +$1.00 for peppers and onions. When we got the check, we were billed $16.95, plus $1.75 for cheese, plus $2.00 for onions, plus $2.00 for peppers. The upcharges are ridiculous... If they were on the menu or disclosed by the wait staff because the menu is outdated maybe I would understand and order something different.
daz ford
Great beer and good service
Atmosphere: 4
Food: 4
Service: 4
Mary Ross
Local hangout with a strong selection of classic bar/pub fare.
was in a last week Food was great and Denice waited on us. She was so attentive and so friendly. Such a great server! I will definitely be back and hope we get her again.
Samanta Garza Treviño
Long wait for the food it came wrong. My partner had to step outside for a work emergency and I feel like the waiter asked me to leave. pretty rude service from the male waiter
Service: 1
Nathaniel Woodward
Excellent service from professional wait staff. Neighborhood pub vibe filled with locals. Food ok. Long beer list.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Beer Selection
Kaitlin
Went here for a girls night for the first time. We got drinks, wings, cauliflower bites, a reuben, grilled cheese, quesadilla, mac & cheese. They do have outdoor seating which looks really nice, they have barriers up so you canât see the street, but you probably could only do 3-4 people at a table. The food and drinks were delicious!
Atmosphere: 5
Food: 5
Service: 5
Jill Goldman
We were going to go to another restaurant for dinner, but we decided to have a drink there first and ended up having dinner, which was fabulous and reasonably priced.
The bacon burger... Oh my! đ
A Hidden Tax on Your Meal â Shameful Business Practice
If youâre considering dining here, be warned: this restaurant has the gall to tack on a 3% âkitchen administrative feeââa charge as insulting as it is opaque. Letâs be clear: this isnât a service fee, itâs not a gratuity, and itâs certainly not optional. Itâs a sneaky surcharge that punishes the customer for the ownerâs failure to properly pay their staff or balance their books.
Imagine ordering a $100 meal, and without any explanation or added value, they slap on an extra $3 for the privilege of⊠what? Ensuring the cooks do their jobs? Managing their own internal payroll? Thatâs not my responsibility. Thatâs the cost of doing businessânot a burden to shift onto diners under a vague and misleading label.
Whatâs worse, this cowardly fee often appears in tiny print or is buried in the fine details, revealed only when the bill arrives. Itâs dishonest, manipulative, and erodes trust. If the kitchen deserves more compensation, raise your prices transparently and stand behind them. Donât disguise your overhead as a surcharge and hope customers are too politeâor too confusedâto complain.
To the owners: running a restaurant means managing your own costs, not passing them off piecemeal like airline baggage fees. Until this extortionist policy is abolished, Iâll be taking my appetiteâand my moneyâelsewhere.
Lunch, do it! Food and space for itself.
Best tenders in Boston. Cheap beer. Strong drinks.
Great food and affordable price. Good customer service đ
Happening place especially for a Celtics game!
Great ambiance and good food
Overall decent food but the up charges are insane and not disclosed on the menu. For example, the Pastrami was $16.95 and you had the choice of American or Swiss. It said +$1.00 for peppers and onions. When we got the check, we were billed $16.95, plus $1.75 for cheese, plus $2.00 for onions, plus $2.00 for peppers. The upcharges are ridiculous... If they were on the menu or disclosed by the wait staff because the menu is outdated maybe I would understand and order something different.
Great beer and good service
Atmosphere: 4
Food: 4
Service: 4
Local hangout with a strong selection of classic bar/pub fare.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
was in a last week Food was great and Denice waited on us. She was so attentive and so friendly. Such a great server! I will definitely be back and hope we get her again.
Long wait for the food it came wrong. My partner had to step outside for a work emergency and I feel like the waiter asked me to leave. pretty rude service from the male waiter
Service: 1
Excellent service from professional wait staff. Neighborhood pub vibe filled with locals. Food ok. Long beer list.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Beer Selection
Went here for a girls night for the first time. We got drinks, wings, cauliflower bites, a reuben, grilled cheese, quesadilla, mac & cheese. They do have outdoor seating which looks really nice, they have barriers up so you canât see the street, but you probably could only do 3-4 people at a table. The food and drinks were delicious!
Atmosphere: 5
Food: 5
Service: 5
We were going to go to another restaurant for dinner, but we decided to have a drink there first and ended up having dinner, which was fabulous and reasonably priced.
Atmosphere: 4
Food: 5
Service: 4
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