Dunkin'
635 Mt Auburn St, Watertown
(617) 924-9721
Recent Reviews
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Horrible service
Atmosphere: 2
Food: 2
Service: 1
The only store to sell my favorite donut chocolate butternut
Atmosphere: 5
Food: 5
Service: 5
Worst dunkin. Employees are cooked
Atmosphere: 1
Food: 3
Service: 1
Grubhub delivery item was made wrong. Ordered ice tea not ice coffee. I came back 2hrs later after getting off work. They made my drink with no issues. Appreciate it.
Food: 4
Service: 5
Coffee is really bad lately. I don’t enjoy my coffee anymore. Especially iced coffee.. Please stir the iced coffee after you brew. When you don't stir it’s really dark and bitter ??
Atmosphere: 2
Food: 2
Service: 2
OMG, the service is sooooo slow. They really should have someone who only takes orders and deals with donuts so the people who just need a ready made donut don't need to wait ages for every everybody's else's drinks to be ready first.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Donuts
I love my multigrain bagel with cream cheese.
I go there everyday with my 3 year old to get him a donut. I was put off by a fly that was flying in cupboard and landing on the
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Donuts
Do not come here in the afternoon. Person at the register seemed like they’d struggle to find their way out of an open paper bag, let alone work a register and make drinks.
Atmosphere: 2
Food: 4
Service: 1
No customers in the store. I made an order, the cashier took the money and went to the manager to talk about some Doordash order. Afterstaying there for 23 minutes(no other customers around) I needed to go and couldn't wait for my coffee anymore, so I asked for refund. The manager and the cashier told me that they are not gonna give me refund since it's not their fault that they had urgent issues to discuss, and my coffee will be ready in a minute. But by that time I really needed to go so I had to leave.Very confusing. The store was empty, why was it a problem(((No coffee, no money back, just wasted half an hour waiting for nothing.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Worst dunkin in boston. If you have an order u have to wait 30 min even there is no one in the store . Great employees!
Atmosphere: 1
Food: 2
Service: 1
Wheelchair accessibility: Street level and handicap accessible entrance.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sausage Egg and Cheese
Helpful staff!
Parking: Parking in front of DD
I would say about 20 parking spots, 2 are handicapped
Kid-friendliness: People are always nice to the kids
Wheelchair accessibility: Easy ramp to get up on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Egg and Cheese
Parking: Lots of parking next to it and it's almost never full
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sourdough Breakfast Sandwich
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