Shake Shack Arsenal Yards

$ • Burgers, Fast Food

Hours:
106 Arsenal Yards Blvd, Watertown
(617) 505-4716

About Shake Shack

Shake Shack Arsenal Yards offers a variety of burgers and fries. Some customers found the Korean BBQ burger decent, although the sauce wasn't quite right and crispy fried onions were missing. Portion sizes can feel small for the price, and some feel other restaurants offer better value. Despite reports of mixed-up orders, the overall dining experience wasn't bad. The food is tasty, though preparation can take time. The kitchen staff works well together, showing teamwork and respect.

The restaurant has a pleasant atmosphere with friendly service. Isaiah is praised for excellent customer service, making guests comfortable and greeting them warmly. The menu has variety, including two vegetarian burgers, and the lemonade is tasty. Conveniently located with nearby parking, it's also kid-friendly. Collin Hennessy turned a bad experience into a good one by resolving a wrong order. Food quality has improved, with recent visits showing the food is on point. However, one customer experienced a long wait for food from the kiosk, with staff appearing confused by the ordering system, and many people waiting for orders. Food and shakes were okay, but not worth the wait for them.

Customers' Favorites

Shake Shack Reviews

3.7
190 ratings
Restaurantji Rating
5
44%
4
17%
3
9%
2
8%
1
22%
Food
4.0
Atmosphere
3.7
Service
3.7

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Shake Shack Arsenal Yards Menu
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Hours

Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 10PM
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