Shake Shack Arsenal Yards
$ • Burgers, Fast Food
Hours:
106 Arsenal Yards Blvd, Watertown
(617) 505-4716
About Shake Shack
Customers' Favorites
Shake Shack Reviews
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
Shake Shack Arsenal Yards offers a variety of burgers and fries. Some customers found the Korean BBQ burger decent, although the sauce wasn't quite right and crispy fried onions were missing. Portion sizes can feel small for the price, and some feel other restaurants offer better value. Despite reports of mixed-up orders, the overall dining experience wasn't bad. The food is tasty, though preparation can take time. The kitchen staff works well together, showing teamwork and respect.
The restaurant has a pleasant atmosphere with friendly service. Isaiah is praised for excellent customer service, making guests comfortable and greeting them warmly. The menu has variety, including two vegetarian burgers, and the lemonade is tasty. Conveniently located with nearby parking, it's also kid-friendly. Collin Hennessy turned a bad experience into a good one by resolving a wrong order. Food quality has improved, with recent visits showing the food is on point. However, one customer experienced a long wait for food from the kiosk, with staff appearing confused by the ordering system, and many people waiting for orders. Food and shakes were okay, but not worth the wait for them.