Starbucks

550 Arsenal St, Watertown
(617) 924-6574

Recent Reviews

Nicholas Matthews

I was talked to with an attitude and they got a simple order wrong twice and I didn't even have them redo the second one because the person was very aggravated.

Bruce

Two girls were bullying a training employee. making faces, laughing and rolling their eyes behind his back. and they would snap at him continuously. Honestly it broke me to see grown women acting like middle school bullies. I don’t know how he was remaining so kind and helpful through all that. Middle school is over grow up.

Lia DK

Unfriendly staff. I was there 7.15am for just a coffee and the lady wasn’t friendly at all.

Atmosphere: 1

Service: 1

Fran C.

Wherever we go Starbucks never fails to impress. Great team work to fill orders in a timely manner for customers on the go. Thanks Starbucks !

A.A. McDaniel Hamilton

Oct2022: 4⭐: I would recommend visiting this location if you are shopping in the location. I was in the department store shopping and came across this location. Some of my family members decided to try the specialty drinks. I got tea, they each selected a coffee of some kind. They were happy to receive the drink and enjoyed the beverage. We are on vacation in the area and selected some pastries as well. The personnel were fine during our visit. The drinks and pastries were pretty good too.

Atmosphere: 4

Food: 4

Service: 5

Abigail Miller

Never had a Starbucks mess up my drink so badly. Ordering a simple pumpkin spice latte, no modifications. It cost over $6 for a grande, half was whipped cream, and they forgot to add the pumpkin sauce.

Juliet Collings

Emma was so sweet! This is a busy location, having friendly staff like her is such an asset!

Debra F

The staff person would not give drinks because they closed at 9:00 and it was 8;00 the man said we wanna get out early so only coffee??

Karissa Parker

Wait can be long but my barista did a great job with my drink! He put a frappuccino lid on my cold brew to fit extra pumpkin foam in top—I really appreciated that!

Tobert Cheek

So happy to find this store! Fresh, premium quality, nice variety of nuts, dried fruits, chocolates, and homemade candies. Things are a bit on the expensive side, but worth it once in a while.

Ikra Abbasi

Absolutely amazing!!!! They have Wonderful customer service and even though it's busy, they made my drinks in under 5 minutes. Employees are super sweet and make sure they got your order right. HIGHLY RECOMMEND!!!!!

J. M. Howard

Too expensive and why can't you just order a large why does it have to be a "grande". Also some of us don't want the whole store to know our name.

Jorge Salamanca

We got the beverages and food on time. But, they have a super dirty display food on the front with flies and dust. I know that those food is just to show how it looks but it also shows that they do not care hygiene.

Debra F-B

The staff person would not give drinks because they closed at 9:00 and it was 8;00 the man said we wanna get out early so only coffee??

Brandon Harrison

So if I walk in within the last 10 minutes, aren’t they still supposed to serve me. Maybe I was just taught better customer service skills..

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