Drink was made in rush even though they had more than 30mins before closing.. I ordered a London fog and it literally tasted like water..this location sucks …look at Al your reviews
Atmosphere: 3
Food: 1
Service: 3
Arl Esp
It was just an amazing experience. I couldn't believe it...
Atmosphere: 5
Food: 5
Service: 5
Bayhas Kana
great service but short hours
Atmosphere: 5
Food: 5
Service: 5
Lars Lauersen
Come here all the time to work, GREAT staff and friendly
Atmosphere: 5
Food: 5
Service: 5
Xinwen Chen
Their staffs are so kindhearted and supportive!
Atmosphere: 5
Food: 5
Service: 5
Francis S
Clean, quick and friendly service on a Sunday morning. I’ve visited this location for a few years now and the Starbucks app still has the WRONG pin on the map but the right street address.
Use Google maps for the right address or see the picture I posted.
Atmosphere: 5
Food: 5
Service: 5
Talia
Every drink I got for my friends and I was messed up, I have never experienced this at another Starbucks location before!
Mohammad Sayed
At the Arsenal Yards Starbucks location, I have observed a concerning lack of respect towards customers, particularly those with disabilities. During my recent visit, I purchased a latte at the Newtown Starbucks and was denied water at the Arsenal Yards location when I requested it. The reason provided was that I needed to purchase something else. As a customer who frequents this Starbucks location and has been in retail for over seven years, I find it difficult to reconcile the treatment I have received with the standards of customer service that Starbucks should uphold. It is unacceptable to treat customers in this manner, especially those with disabilities. I believe that Starbucks has failed in its responsibility to provide exceptional customer service by not adequately training its employees in customer service etiquette and how to treat individuals with disabilities.
Good seating area and they fulfill orders super quickly.
Ivonee Peñuñuri
I visited the Starbucks in Watertown and had a wonderful customer experience. The staff was friendly, helpful, and made me feel truly welcomed. I also tried the soda with cherry flavor — it was delicious and refreshing! Everything was clean and well organized. I’ll definitely come back again!
Atmosphere: 5
Food: 5
Service: 5
Andrew Kiley
Horrible experience never complain but it took 10 minutes and 10 dollars to get a medium black americano and a plain bagel that made was made with no washed hands nor gloves on hand their hands all over my bagel as they bagged 5 others customers food and then put my coffee down with there hand completely covering the top of my coffee whew im supposed to put my mouth that was a black americano that I waited 10 minutes for with almost no other orders. After waiting and seeing my drink and food handled my bare hands I threw my things in the trash and left. Not coming back here sorry
Atmosphere: 1
Food: 1
Service: 1
Magi Gifts
Wasn’t able to sit and complete a task because their internet didn’t work or they didn’t turn it on.
Cheung Ocwieja
Excellent helpful service! Ordered ahead and food came much faster than expected. Friendly service at pickup. Love this Starbucks!
If you are close in chrismas, just make it close
Atmosphere: 1
Food: 1
Service: 1
Very nice coffee and always good environment!
Atmosphere: 5
Food: 5
Service: 4
Drink was made in rush even though they had more than 30mins before closing..
I ordered a London fog and it literally tasted like water..this location sucks …look at Al your reviews
Atmosphere: 3
Food: 1
Service: 3
It was just an amazing experience. I couldn't believe it...
Atmosphere: 5
Food: 5
Service: 5
great service but short hours
Atmosphere: 5
Food: 5
Service: 5
Come here all the time to work, GREAT staff and friendly
Atmosphere: 5
Food: 5
Service: 5
Their staffs are so kindhearted and supportive!
Atmosphere: 5
Food: 5
Service: 5
Clean, quick and friendly service on a Sunday morning. I’ve visited this location for a few years now and the Starbucks app still has the WRONG pin on the map but the right street address.
Use Google maps for the right address or see the picture I posted.
Atmosphere: 5
Food: 5
Service: 5
Every drink I got for my friends and I was messed up, I have never experienced this at another Starbucks location before!
At the Arsenal Yards Starbucks location, I have observed a concerning lack of respect towards customers, particularly those with disabilities. During my recent visit, I purchased a latte at the Newtown Starbucks and was denied water at the Arsenal Yards location when I requested it. The reason provided was that I needed to purchase something else.
As a customer who frequents this Starbucks location and has been in retail for over seven years, I find it difficult to reconcile the treatment I have received with the standards of customer service that Starbucks should uphold. It is unacceptable to treat customers in this manner, especially those with disabilities.
I believe that Starbucks has failed in its responsibility to provide exceptional customer service by not adequately training its employees in customer service etiquette and how to treat individuals with disabilities.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Good seating area and they fulfill orders super quickly.
I visited the Starbucks in Watertown and had a wonderful customer experience. The staff was friendly, helpful, and made me feel truly welcomed. I also tried the soda with cherry flavor — it was delicious and refreshing! Everything was clean and well organized. I’ll definitely come back again!
Atmosphere: 5
Food: 5
Service: 5
Horrible experience never complain but it took 10 minutes and 10 dollars to get a medium black americano and a plain bagel that made was made with no washed hands nor gloves on hand their hands all over my bagel as they bagged 5 others customers food and then put my coffee down with there hand completely covering the top of my coffee whew im supposed to put my mouth that was a black americano that I waited 10 minutes for with almost no other orders. After waiting and seeing my drink and food handled my bare hands I threw my things in the trash and left. Not coming back here sorry
Atmosphere: 1
Food: 1
Service: 1
Wasn’t able to sit and complete a task because their internet didn’t work or they didn’t turn it on.
Excellent helpful service! Ordered ahead and food came much faster than expected. Friendly service at pickup. Love this Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Loading...