Subway

197 W Boylston St Suite 2, West Boylston
(508) 835-9928

Recent Reviews

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Eve Dunshee (Student)

why yall close the doors at 8:30 when ur says 9pm

Missy

Poor customer service....I walked into this location and the two staff members were chatting. Rather than pause their conversation, they continued to talk before one walked over to take my order. Once I ordered, they continued their conversation the entire time as if I wasn't there...their conversation was about another employee they were complaining about, so not something customers should be hearing to begin with. The food was fine, basic subway, was just disappointed that they didn't care about the customer.

Salma Khan

I went there today. I ordered a veggie sub, and asked for another plain Italian bread as I explained it to the worker already that this is how my son likes it no veggies only bread, just plain bread. There was another worker, a lady( I believe the manager), who was very rude and judgmental. And said we don’t sell plain bread, when I had purchased the plain bread along with my other orders multiple times before. No issues at all. They charged me $8 for just the plain bread, and I paid only because that’s how my son likes it and he asked for subway. The other worker (the guy) who took my order said to me “ why don’t you go to Walmart and get the whole bread”. I remained calm as I didn’t want to create a scene, but this is no way to deal or talk to a customer. I will not be going to this subway ever again. They both made me feel so uncomfortable over a piece of bread, and kept looking at me with judgmental looks. I went to the same store two weeks ago and even before that and I got the same bread for lower price no issues or attitude at all. I am more disappointed by the behavior of the workers. Do better and deal with customers in more polite way please. Thank you

Holly Forsman

I ordered from here through Grubhub twice. It was wrong twice. The second time out of a foot long sub, 2 cookies, and a monster - only the sandwich arrived. Why is it impossible to read the slip that is clearly printed out in front of you. I have never had a problem until I grubhubbed from this location. Read what is in front of you or find a different job. Screw this place if I could rate it 0 I would.

Atmosphere: 1

Food: 1

Service: 1

Briana

Chevy was really polite and friendly. I came in a little after 11 AM on a Sunday. I was the only customer and my food was good. No complaints!

Atmosphere: 5

Food: 5

Service: 5

Saleh moujtahid

Very polite and friendly stuff at this location.Thank you.

Atmosphere: 5

Food: 5

Service: 5

Jared Evangelous

Walked in at 8pm with my 2 daughters on Friday 12/22 and was refused service because "his boss told him to close 2hrs early" I have never walked in an open subway and been told it's closed and refused

Atmosphere: 1

Food: 1

Service: 1

Eva Johnson

Not even their temporary hours are accurate - turned off the lights while making eye contact two hours before

Service: 1

missey smith

Inside was dirty and the food everywhere and the vegetables were mixed. I've gone in a few other times and just walked out cuz of how gross it was.We need a better subway in town with staff that actually cares about service and cleanliness.

Atmosphere: 1

Food: 1

Service: 1

Ashley L

Inside was dirty and the food everywhere and the vegetables were mixed. I've gone in a few other times and just walked out cuz of how gross it was.

We need a better subway in town with staff that actually cares about service and cleanliness.

Joellyn Wittenstein Schwerdlin

Good food, cordial staff, quiet atmosphere..and very clean. Will definitely go back.

Atmosphere: 5

Food: 5

Service: 5

Emily Breau

This subway is disgusting. The food tastes... off. The soda machine always gives you dirty soda. Sandwich was inedible. Complete waste of money.

Michael Baldwin

Service was quick. Several teens in the store having a good time and distracting the worker.

Atmosphere: 3

Food: 4

Service: 4

Emily Royce

This subway is disgusting. The food tastes... off. The soda machine always gives you dirty soda. Sandwich was inedible. Complete waste of money.

Ana Singh

This subway needs quality and fresh produce and bread. I had the worst subway here.

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