Dunkin'
9 N Main St, West Bridgewater
(508) 427-9351
Recent Reviews
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I usually don’t write reviews, but I’ve had too many bad experiences at this Dunkin’. Some of the staff are very rude and disrespectful to customers. When people come to Dunkin’, they just want a coffee and a good start to their day. If someone doesn’t want to treat customers with respect, they shouldn’t be working there. Dunkin’ really needs to talk to the staff about customer service, because this behavior is not okay.
Thank you!
Food: 4
Service: 1
Literally just water the only flavor in my hot coco was the whipped cream which was store bought, I saw the can.
Atmosphere: 1
Food: 1
Service: 2
This Dunkin’ is seriously the worse location for service in the area. I’d go to West Center St if you want a simple good morning. Food is mid and usually incorrect as well.
Atmosphere: 1
Food: 1
Service: 1
I have been bringing coffee for the last five days but the employees there are not honest workers. They forget something every day. So my personal experience is not good.
Service: 1
Always say their mix machine for frozen drinks is broken….lies!!!!!
Waited 30 mins for an iced coffee didnt seem like it was going to be made anytime soon considering the customer who ordered AFTER me got their coffee before me I asked for a refund, got attitude, told me they couldnt do refunds, finally got my coffee just for it to be wrong. Dont waste your money here.
Atmosphere: 1
Food: 1
Service: 1
There are bad Dunkins and good ones, this is a good one. They very rarely make a mistake (once in a while but we’re all human), coffees are well made and they’re always friendly. They are my preferred local Dunkin
Atmosphere: 5
Food: 5
Service: 5
Slow and careless
Atmosphere: 1
Food: 1
Service: 1
The refreshers are very weak. They poured out a jug they should be made fresh not premade.
Atmosphere: 4
Food: 5
Service: 5
I went inside on Saturday august 2, 2025
The girl who waited on me was very pleasant .
However, the physical place was very dirty
On both sides of the counter.
Cheese on the floor that a worker could slide on
Dirty counters, etc
Not a good look
Restaurantji Recommends
This place is awful constantly messing up orders and rude especially the assistant manager. She stated for me to pull up and park and she would bring my food order out which consisted of two bagels toasted with cream cheese and one wake up route and I waited about 10 minutes and I realized nobody was in the drive up. I walked inside nobody was inside either and she was just standing there She forgot to bring out my food and didn’t even apologize, unreal.
Service: 1
Get the refreshers.
Atmosphere: 5
Food: 5
Service: 5
Only use this location in caffeine emergencies
I go here often cause it’s my local Dunkin but you guys recently keep messing up my order or giving me something I didn’t order instead and the coffee recently has tasted horrible. I’m finding a new Dunkin cause you guys aren’t it :/
Atmosphere: 3
Food: 1
Service: 3
I got a drink about 20 minutes ago while mixing it I noticed there was a piece of paper in it. I thought it was from my own straw but it wasn’t, it was an order sticker that goes on the cups, crumbled up, and not even from my order 😔.
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