Dunkin'

92 W Main St, West Brookfield
(508) 453-6607

Recent Reviews

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Luz Alvarez

I just got a coffee at 6 pm they took to long to give me a small hot 2 cream 5 sugars when i took a sip of my coffee i dont know what coffee they pit on my cup i have to spit out the sip like nasty as coffee never taste that on my life this how lazy people work and treat customers for me it looks like they were cleaning and they put whatever coffee they have in the back cold heat up and served that to me this is how people get sick

Food: 3

Service: 5

Eric Hoffman

Walked in, ignored for 5 min, left. Got into drive in, took 5 min to have order taken, then another 10 min waiting in line. Left without collecting my order. Worst DD service in my life!

Food: 1

Service: 1

mike oliver

I order midnight coffee and they just don’t care and give you the watered down regular crap they brew..that’s why I stopped going there.. need more Starbucks around!!!

BlackOxcide

Really need to staff more than one girl at night. Ben Afleck really cost that much,?

Ben Saucier

The morning crew here is genuinely trash. I order a small coffee every day the same way and every day its messed up. Today they tried to hand me a freezing cold coffee in a hot cup. Its blatantly obvious the difference between hot snd cold coffee. The morning employees simply dont care. A few weeks ago I told them liquid sugar in my iced coffee. Specifically told them twice considering I had to tell them at the windows again when they informed me their turbo machine was down. Got my coffee and still was a massive amount of regular sugar. There is one older lady who works in the morning who has quite possibly the worst attitude ever. Place stinks. Coffee taste like water. Dont waste your money. I won't be anymore.

57dans

all great. I am a regular at this Dunkins

Andrea M

It's good but the coffee can be too hot to drink sometimes. The bagels don't taste like bagels- at all locations.

Kerri-Ann Disbrow

Everyone is great at this location. They know me by name and my coffee is always perfect!

Atmosphere: 5

Food: 5

Service: 5

J Furtado

I lived where there is a Dunkin on every corner, I just moved to town and I know I’m screwed w this DD. I have seen not so good service but this particular DD is bad
Must of time I walk in around lunch and again at night
Never seen a line around drive thru or more then one customer inside
Four people working, just loud telling each other stories while I’m just being ignored, after my order of a single cup of coffee they are clueless why I’m standing there waiting
I actually feel bad for management, must be exhausting working with people w no comment sense
“I wonder why I get paid minimum wage”

Rebecca Gelineau

I love all the employees the service every now and then on a busy Saturday the line is out to the road but not really too bad... The food is dunkins its eh... ok!
The prices are sky high but isn't everything now?
Have one Pet peeve a new employee n I never saw her again... (these employees deserve tip they bust their butt up here).
super awkward. When the new employee simply kept my change.
I try to tip every time.. of course I wish I could afford more but she got a buck on One donut.. little excessive! But obviously that wasn't the point. The regular employees I would tip them $5 each time I went, if I could afford it as they are a wonderful crew,
I can't say enough about them!
And the ice coffee is usually consistent... I recommend this D&D..

Elijah Barrett

Bought a 50 count of munchkins for $11.99 and the box was short 15 munchkins, someone there can't count. That's 30% missing.

MM

It never fails with this particular DD. Orders are continuously wrong. Again, another business staying open because of convenience and a lack of options.

Pat Mazzapica

Need to change menu! Same old same old....and go back to making fresh donuts!!!

jacob caron

Tons of coffee grounds in my iced half-calf with skim milk.

Atmosphere: 5

Food: 1

Service: 5

rhiannon aubin

They just don't bother toasting the avacado toast anymore. 3rd time I've had bread not at all toasted. Today i ordered 2 neither were toasted at all. This is the last Dunkin location I go to because of this exact thing. They can't be bothered to do their job correctly. Sad.

Food: 1

Service: 1

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