Salem Cross Inn
260 W Main St, West Brookfield
(508) 867-2345
Recent Reviews
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We had booked the Fireside Feast for New Year’s Eve in September. Our family of 6 were very disappointed with the whole experience. The staff, cider and apple desert were the only things good . Downstairs was overcrowded and loud. The cheese & crackers app was non existent for the amount of people. Once upstairs it seemed unorganized and rushed. Not enough staff to handle the amount of people needing to be serviced. The prime rib was overcooked and sides cold. For the $534 meal and 4.5 hr drive we were very disappointed with the whole experience. I feel we may have had a better experience by staying upstairs and eating off their main menu ?
Called with a request for a 5:00 pm New Year’s Eve reservation and because they were not open until 4:00 pm NYE they never returned our voicemail. Why not have online reservations so we would not have waited for your call that never came?
We love the Fireside Feast! It has become a yearly tradition that we all look forward to around the holidays. From the open hearth, to the community of stirring the chowder together, to the horse drawn carriages, it’s a lovely experience all around. And the food is delicious! Shout out to Evan for your hospitality and for treating our girl like a little celebrity last night! It really made our night!
Attended the Fireside Feast on Sunday November 17th. So much hype for nothing. For $89 pp I expected a thicker piece of prime rib. It was maybe a half inch thick and fatty. Sides were sparse also. Hostess was rude too. Save your money and go to a nice restaurant.
Was here for a wedding the salad was delicious, the potatoes, mixed vegetables, with chicken or sliced steak also delicious. There was also an open Bar during picture taking time.which was beautifully set up outside in there court yard area. We had stuffed mushrooms, white chicken breaded with dipping sauce, egg rolls with sauce, brechetta bread, klibasa with horseradish sauce . Breaded Jalapeno peppers with sauce. Very pretty set up for the wedding banquet area. Plenty of room for dancing . Service was fast and efficient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Key Lime Pie, Yankee Pot Roast, House Salad
The Salem Cross Inn is not just a restaurant. It's an experience. You can feel the history as soon as you walk thru the door. The owners and staff are so welcoming. My husband and I highly recommend it. We started with yummy appetizers and drinks. The salads were fresh and delicious. The Yankee Pot Roast and Chicken Pot Pie were incredible. We were so full, there was no room for dessert. We had enough for lunches today. We spent just over $100 for all that food! We plan on returning in the Fall with family for one of their Fireside Feasts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie
Really a 4.8 , highly recommended. Excellent food, clean, attentive staff. The food took a little longer than expected but worth the wait. Will be going back soon.
Atmosphere: 4
Food: 5
Service: 5
Long time customer. Never a disappointment. Great ambiance, food and service.
Wheelchair accessibility: Accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New England Seafood Chowder, Apple Pie
Great food and the service was impeccable. You can see the farm from the Inn. Really brimgs me back to the olden days.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Prime Rib Dinner
Had the pleasure of having dinner here this past Friday......delicious food AND excellent service....and Cindy, the manager, who knew we enjoyed history, was gracious enough to take the time to show us a historical photo that was hanging in one of their banquet rooms, of Abraham Lincoln when he was a youngster....will remember that for a very long time...thank you again, Cindy !!!
Restaurantji Recommends
We wanted to try it but the website flat pissed me off. We have celiac in our family, a terrible allergy to gluten. They have a section on their website about gluten and the only statement is something to the effect that “fad” diets are popular and leads many people to eat gluten free. It’s not popular when you have celiac. Nothing saying they can accommodate a gluten allergy, just statement about a “fad” diet. You should reconsider that.
fish and chips was best I have had! wife had steak in noodles and loved it
Drove 2 hours for an event here and it was well worth it! Hospitality, service and food were top notch. We only wish we lived closer.
Atmosphere: 5
Food: 5
Service: 5
Really beautiful inside and out. Food was amazing. Highly recommend taking a drive from anywhere to experience thus historic place in West
Atmosphere: 5
Food: 5
Service: 5
We were there for a wedding reception. I had the signature sirloin and my wife had the Steak House Bucatini. I don't know how they do it but both were AMAZING! The sirloin was seasoned expertly, I mean, I have never had a more flavorful steak. The sides were mashed potatoes and a zucchini something or other but, again, so flavorful! I wanted to clean my plate but couldn't, too many beers ? My wife raved about the bucatini and everyone who had the swordfish (special), said it was one of the best meals they ever eaten. Also, don't sleep on the salads! The chop and Caesar both can feed 4 and both were superb. All the dressings are homemade as well. And don't get me started on the desserts!! Bottom line, anytime you want great food with a casual atmosphere and fresh ingredients, head over to Salem Cross. Whatever you pay it will be worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade Whipped Cream, Steak
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